Senior Healthcare Support Worker

Great Western Hospitals NHS Foundation Trust

The closing date is 27 April 2025

Job summary

2 x Part Time Vacancies - 1 x 32 hours, 1 x 16 hours

Under the delegation and supervision of the registered healthcare practitioner, the health care support worker will carry out all of the delegated duties listed in the main responsibilities section below independently within the health care team. The post holder will provide the fundamentals of care and extended skills to patients in the outpatient department to ensure high standards are maintained in a safe environment including patient safety and to make sure that the care experience is positive by treating all patients, family, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values and policies.

Main duties of the job

Support patients when they are attending their outpatient appointments.
Prepare Notes and ensure patient requests are fulfilled or actioned
Work with the other team members to ensure a safe and collaborative environment is adhered to
Keep the environment well stocked and complete any audits requested.
If necessary, take observations in line with the recommendations of the Care Certificate.
Ensure patient care is given in line with the Trust expectations and patients individual needs are met.
Ordering stock for the unit and keeping records up to date.
Signposting patients to the correct service and working as a team with other staff members.
Ensure all mandatory training is kept up to date in line with Trust expectations and patient safety needs.
Willing to work in other areas of the Trust as and when required.

About us

Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

249-7170414

Job locations

Great Western Hospital

Marlborough Road

swindon

SN36BB

Job description

Job responsibilities

Individuals in a band 3 will agree with their manager to undertake additional skills / tasks relevant to their area of work and in addition to those roles in the Band 2 job description. The individual Band 3 must attend all relevant training and have a completed Trust competency before practising unsupervised. Once assessed competent the individual band 3 must not perform a skill / task unless it has been delegated to them by a registered practitioner and consent gained from the patient on eachoccasion, these may include;Venepuncture

ECG recording

Vital observations

These will form part of a Band 3 Skills Matrix.

Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 3training period, following the GWH Care Certificate Standards of Care.

Work with others towards achieving shared goals, learning from mistakes and being open to the opinions of others including patients, receiving and giving constructive feedback.Be open and respond constructively to change, coping with uncertainty and taking the lead in supporting others in the team as appropriate.Make best use of resources including time, to achieve agreed goals for service delivery, taking responsibility for own actions and self-development

Job description

Job responsibilities

ECG recording

Vital observations

These will form part of a Band 3 Skills Matrix.

Person Specification

Qualifications

Essential

Care certificate (with evidence of completion)
QCF or NVQ Level 2 in a health-related subject

Desirable

Studying towards QCF or NVQ Level 3 in a health-related subject

Experience

Essential

Significant experience in healthcare including outpatient departments

Desirable

Experience of acting as a mentor to new HCAs undertaking the Care Certificate

Skills

Essential

Organisational skills
Able to plan and prioritise workload under direction
Time management skills
IT skills

Desirable

Venepuncture competency
ECG recording competency
Vital observations competency

Person Specification

Qualifications

Essential

Care certificate (with evidence of completion)
QCF or NVQ Level 2 in a health-related subject

Desirable

Studying towards QCF or NVQ Level 3 in a health-related subject

Experience

Essential

Significant experience in healthcare including outpatient departments

Desirable

Experience of acting as a mentor to new HCAs undertaking the Care Certificate

Skills

Essential

Organisational skills
Able to plan and prioritise workload under direction
Time management skills
IT skills

Desirable

Venepuncture competency
ECG recording competency
Vital observations competency

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information