Job summary
Great Western Hospital Apprenticeships offers you a work placement for one year based at the Academy, Great Western Hospital in Swindon, working towards an apprenticeship in Associate Project Manager Level 4.
An Apprenticeship is a fantastic opportunity for you to explore the NHS and to begin a journey which will provide an exciting and fulfilling career pathway. As a Trust, our people strategy encourages development, confidence and ability to succeed in a workforce designed to deliver personalised and integrated services for local people.
We are looking to recruit a motivated, high quality individual to join our apprenticeship programme at Great Western Hospital, working within our IT Team.
We have a dedicatedApprenticeship Team based in the Academy, which is the Trust's learning and development centre that will support you in your apprenticeship programme. They will work very closely with you and your manager to provide a comprehensive development plan detailing your objectives and workplace goals. You will be employed on a 30 month fixed term contract on 37.5 hours per week (Monday to Friday) with time for personal study towards the apprenticeship framework. You will also be entitled to annual leave holiday including public (Bank) holidays. As an apprentice with Great Western Hospital.
Main duties of the job
Working in the IT Project Team, you will undertake a range of project-based administrative functions. You will work alongside dedicated project managers to support the successful running, governance and completion of a variety of projects. You will gain experience of using various IT tools and project management methodology, all of which will support your personal development and be fully transferable to your future job opportunities. As part of your personal development and learning, you will spend time with each of the teams within the IT department to gain insight into the overall running of the department, and help you develop your further interest in working in a busy IT department.An apprenticeship is a learning placement and as such you will work to become fully effective against this job description by the end of your placement. It is not intended that you will be able to fulfil all elements of this job description at the start of your placement.
To effectively manage a range of smaller projects under supervision and following training, and to provide an efficient and effective clerical and administrative support service to the other Project Managers, in accordance with relevant policies and procedures.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients firstTeamwork We will work togetherAmbition We will aspire to provide the best serviceRespect We will act with integrity
Job description
Job responsibilities
- To maintain strict confidentiality at all times and handle sensitive information in a mature manner
- To maintain filing systems in line with organisational and department Policies and Procedures.
- To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
- To respond to face to face and telephone enquiries in a friendly, courteous and professional manner, recording any messages efficiently and passing them to the relevant member of staff in an appropriate and timely manner
- To liaise and interact with other users and colleagues as and when required in a professional manner.
- Attend and take part in team meetings and regular reviews with line manager etc. Attend meetings and participate in relevant training programmes as requested by the organisation.
- To assist the team with the necessary arrangements for events run by the organisation.
- To sign a learning contract with the training provider and adhere to the agreement.
- To use resources as effectively as possible
- To be a flexible and supportive member of the IT Team.
Job description
Job responsibilities
- To maintain strict confidentiality at all times and handle sensitive information in a mature manner
- To maintain filing systems in line with organisational and department Policies and Procedures.
- To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
- To respond to face to face and telephone enquiries in a friendly, courteous and professional manner, recording any messages efficiently and passing them to the relevant member of staff in an appropriate and timely manner
- To liaise and interact with other users and colleagues as and when required in a professional manner.
- Attend and take part in team meetings and regular reviews with line manager etc. Attend meetings and participate in relevant training programmes as requested by the organisation.
- To assist the team with the necessary arrangements for events run by the organisation.
- To sign a learning contract with the training provider and adhere to the agreement.
- To use resources as effectively as possible
- To be a flexible and supportive member of the IT Team.
Person Specification
Qualifications
Essential
- GCSE in Maths and English need to be A*-C/ 4-9 or Functional Skills Level 2 (reduction may be applied where a learning need has been identified)
- Ability to meet Level 2 literacy at selection
- Ability to meet Entry level 3 Numeracy at selection
- Willing to work within the apprenticeship framework.
Desirable
- Level 2 in Business Administration or equivalent experience
Experience
Essential
- Demonstrate an understanding of customer care when liaising with the public on the telephone, electronic and / or face to face
- Ability to communicate effectively and sensitively
- Experience of team working
Knowledge
Essential
- Ability to work with and without supervision and confidence to seek advice when appropriate
- Able to carry out basic clerical tasks following instruction
- Evidence of ability to complete tasks effectively
- Able to use Microsoft Word
- Able to use Microsoft Excel
Desirable
- Ability to work effectively with and influencing others, taking account of diversity and equality.
- Ability to influence and facilitate effective team performance.
Person Specification
Qualifications
Essential
- GCSE in Maths and English need to be A*-C/ 4-9 or Functional Skills Level 2 (reduction may be applied where a learning need has been identified)
- Ability to meet Level 2 literacy at selection
- Ability to meet Entry level 3 Numeracy at selection
- Willing to work within the apprenticeship framework.
Desirable
- Level 2 in Business Administration or equivalent experience
Experience
Essential
- Demonstrate an understanding of customer care when liaising with the public on the telephone, electronic and / or face to face
- Ability to communicate effectively and sensitively
- Experience of team working
Knowledge
Essential
- Ability to work with and without supervision and confidence to seek advice when appropriate
- Able to carry out basic clerical tasks following instruction
- Evidence of ability to complete tasks effectively
- Able to use Microsoft Word
- Able to use Microsoft Excel
Desirable
- Ability to work effectively with and influencing others, taking account of diversity and equality.
- Ability to influence and facilitate effective team performance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
