Job summary
A fantastic amd exciting opportunity has arisen for a motivated experienced and euthusiastic individual to work witin the insights and learning team
Would you like to be part of a dynamic and highly motivated team to improve patient care, whilst ensuring effective working relationships across the trust. The ideal candidate must have a flexible proactive attitude as they will work alongside the wider Divisional teams across organisational and professional boundaries to support the delivery of high-quality patient centered care.
We are looking for a manager with excellent communication and interpersonal skills. You should have experience and understanding in all aspect of patient safety, demonstrable organisational skills and be able to work autonomously and as part of a team. You must have good and clear leadership skills and evidence of change management practice.
A flexible approach is needed to manage the changing picture in line with the National agenda, driving the services forward to embed all aspects of the National Patient Safety Strategy.
GWH is in an excellent location, convenient for the M4, surrounded by the Wiltshire countryside and with good links to the Cotswolds, Bath, Oxford and Bristol.
Main duties of the job
The post holder is responsible and accountable for the delivery of elements of the Patient Safety Incident Response Framework, including responsibility for managing the incident reporting system; facilitation in responding to patient safety incidents; Patient Safety Incident Investigations and other effective learning responses as defined by the trusts Patient Safety Incident Response Plan and reporting and ensuring that the Trust effectively discharges the legal Duty of Candour and adheres to the involvement and engagement policy as defined by the trust.
The post holder will be responsible for ensuring incident reporting and the subsequent learning response processes are embedded within the organisation, providing and evidencing analysis, trends and learning from incidents experienced within the organisation and for raising the profile of incident reporting and the implementation in conjunction with trust identified learning response leads, of improvement actions.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients firstTeamwork We will work togetherAmbition We will aspire to provide the best serviceRespect We will act with integrity
Job description
Job responsibilities
1. Provide expert advice on Quality Governance / Risk / Patient Safety / Audit / Assurance and support all aspects of Clinical Governance and Patient Safety
2. Develop the consistent and clear use of data to provide assurance and facilitate clinical governance arrangements across the Trust.
3. Monitor the delivery of the Trust Quality Governance framework and oversee routine auditing of the effectiveness of clinical governance arrangements within Divisions (excludes board assurance).
4. Lead the Patient Safety Team to design, implement and maintain quality governance dashboards and reports, data collection tools, reporting and escalation mechanisms across the organisation which facilitate the provision of assurance, transparency and creates an environment where clinical excellence can flourish.
5. Work in consultation with the divisions and the Divisional Governance Facilitators to develop and embed the use of the quality metrics that are monitored, reported on an on-going basis in order to assess and develop the quality of services provided and the effectiveness of leaning responses as defined by PSIRF.
6. Lead the Patient Safety Team to work in consultation with the divisions and the Divisional Governance Facilitators to ensure that information is available in an appropriate format and timely manner, in order to support delivery on the key components of Quality Governance. Assemble and analyse quantitative and qualitative data information in ways that assist staff in reflecting and improving on service delivery and practice, which is both actionable and measurable.
7. Work in consultation with the divisions and the Divisional Governance Facilitators to ensure that constructive challenge is provided to service leads on the delivery of key governance and quality Key Performance Indicators (KPI)s / metrics, escalating to divisional management teams when targets are not met.
Job description
Job responsibilities
1. Provide expert advice on Quality Governance / Risk / Patient Safety / Audit / Assurance and support all aspects of Clinical Governance and Patient Safety
2. Develop the consistent and clear use of data to provide assurance and facilitate clinical governance arrangements across the Trust.
3. Monitor the delivery of the Trust Quality Governance framework and oversee routine auditing of the effectiveness of clinical governance arrangements within Divisions (excludes board assurance).
4. Lead the Patient Safety Team to design, implement and maintain quality governance dashboards and reports, data collection tools, reporting and escalation mechanisms across the organisation which facilitate the provision of assurance, transparency and creates an environment where clinical excellence can flourish.
5. Work in consultation with the divisions and the Divisional Governance Facilitators to develop and embed the use of the quality metrics that are monitored, reported on an on-going basis in order to assess and develop the quality of services provided and the effectiveness of leaning responses as defined by PSIRF.
6. Lead the Patient Safety Team to work in consultation with the divisions and the Divisional Governance Facilitators to ensure that information is available in an appropriate format and timely manner, in order to support delivery on the key components of Quality Governance. Assemble and analyse quantitative and qualitative data information in ways that assist staff in reflecting and improving on service delivery and practice, which is both actionable and measurable.
7. Work in consultation with the divisions and the Divisional Governance Facilitators to ensure that constructive challenge is provided to service leads on the delivery of key governance and quality Key Performance Indicators (KPI)s / metrics, escalating to divisional management teams when targets are not met.
Person Specification
Qualifications
Essential
- Master's degree level qualification or equivalent training and experience
- Quality governance / risk management or related training
- Quality Improvement qualification or demonstrable experience
Desirable
- Clinical qualification and hold current registration with the relevant professional body
- Teaching certificate Clinical risk management qualification
Experience
Essential
- Experience of quality governance work in the NHS or healthcare setting
- Experience of working with complaints and clinical or non-clinical incidents
- Experience of healthcare governance including knowledge of corporate governance, risk management, and assurance frameworks
- Extensive experience of risk management systems, monitoring and measuring of quality and safety and complex data analysis
Desirable
- Experience of The Datix DCIQ database
Knowledge
Essential
- Able to communicate complex aspects of quality governance in a style that all staff can comprehend and implement
- Ability to build and maintain effective working relationships with staff at all levels
- Project and change management skills
- Analytical skills
Desirable
- Ability to develop and implement organisational policy
Person Specification
Qualifications
Essential
- Master's degree level qualification or equivalent training and experience
- Quality governance / risk management or related training
- Quality Improvement qualification or demonstrable experience
Desirable
- Clinical qualification and hold current registration with the relevant professional body
- Teaching certificate Clinical risk management qualification
Experience
Essential
- Experience of quality governance work in the NHS or healthcare setting
- Experience of working with complaints and clinical or non-clinical incidents
- Experience of healthcare governance including knowledge of corporate governance, risk management, and assurance frameworks
- Extensive experience of risk management systems, monitoring and measuring of quality and safety and complex data analysis
Desirable
- Experience of The Datix DCIQ database
Knowledge
Essential
- Able to communicate complex aspects of quality governance in a style that all staff can comprehend and implement
- Ability to build and maintain effective working relationships with staff at all levels
- Project and change management skills
- Analytical skills
Desirable
- Ability to develop and implement organisational policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
