Job summary
Great Western Hospitals NHS Foundation Trust (GWH) is seeking a Programme Support Officer to support their significant and exciting journey towards implementing and sharing an Electronic Patient Record (EPR) across the Acute Health Alliance constituent Trusts i.e., Royal United Bath Hospital (RUH), Salisbury Foundation Trust (SFT) and Great Western Hospitals NHS Foundation Trust (GWH), Swindon.
The successful candidate will have demonstrable previous experience supporting large digital or change programmes or projects.
The post holder will work as part of a busy and dynamic team in delivering an effective programme of work, supporting managers and staff with the EPR programme workstream and project activities. Day to day the work will involve supporting the teams to ensure the portfolio of tasks and projects is planned and managed effectively using PRINCE2 methodology and documentation standards.
The majority of the work will be undertaken remotely, but with a requirement to be work from GWH when necessary and potentially travel to other NHS sites when required. You will therefore be a self-starter and used to working with minimal supervision.
If you are therefore seeking a busy but rewarding challenge as your next career opportunity in Programme Support, we would love to hear from you. Previous applicants do not need to apply. Please align your experience to JD in your supporting statement, with clear examples given how you meet the criteria.
Main duties of the job
Liaising with multi-disciplinary teams across the Trusts the successful candidates will need excellent organisational skills, possess a high level of communication skills, both written and oral, and be motivated to help the teams achieve.
The post holder will work under the guidance of the GWH EPR Programme Manager to provide programme and project support on a range of PMO tasks. Support will be provided using standard PRINCE2 and other appropriate project management methodologies.
The post holder will provide support in relevant programme management groups, be actively involved with the day-to-day delivery of the programme activities and will manage both programme and project-level documentation on behalf of the EPR programme.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
ServiceWe will put our patients first
TeamworkWe will work together
AmbitionWe will aspire to provide the best service
RespectWe will act with integrity
Job description
Job responsibilities
To provide comprehensive PMO support to the AHA EPR programme, working both at an individual Trust level and supporting projects and workstreams across the 3 constituent AHA Trusts.
Design and maintain a PMO configuration structure, using appropriate tools, processes and techniques, to ensure effective PMO management.
Establish and maintain a comprehensive PMO library ensuring appropriate access and confidentiality is maintained across the AHA constituent Trust
See JD for full details
Job description
Job responsibilities
To provide comprehensive PMO support to the AHA EPR programme, working both at an individual Trust level and supporting projects and workstreams across the 3 constituent AHA Trusts.
Design and maintain a PMO configuration structure, using appropriate tools, processes and techniques, to ensure effective PMO management.
Establish and maintain a comprehensive PMO library ensuring appropriate access and confidentiality is maintained across the AHA constituent Trust
See JD for full details
Person Specification
Qualifications
Essential
- Prince 2 Foundation or comparable project management related qualification, e.g.PMQ, or equivalent demonstrable work experience
- Training in the use of standard MS Office applications, MSTeams (Sharepoint) and MS Project
Desirable
- Training in the use of clinical IT systems
Experience
Essential
- Experience of working in a programme or project team
- Experience of managing own workload
- Experience of cross-departmental working within a technical or clinical environment
- Experience either in the management of, or in support of, clinical or technical projects
Desirable
- Understanding process mapping and implications of process change
- Practical experience of supporting the implementation of projects in the NHS
- Experience of facilitating group discussions, encourage participation and collaborative working
- Experience of cross-departmental working within a healthcare environment
Skills
Essential
- An ability to work in an organised and structured way
- Proven and credible knowledge of understanding user requirements
- Excellent organisation and prioritisation skills to cover a broad range of complex activities and ability to adjust plans as required
- Able to interpret and analyse complex facts or situations
Desirable
- Ability to demonstrate sound judgement and the application of common sense when problem solving
- Understanding of broad NHS roles and responsibilities, structures and processes
Person Specification
Qualifications
Essential
- Prince 2 Foundation or comparable project management related qualification, e.g.PMQ, or equivalent demonstrable work experience
- Training in the use of standard MS Office applications, MSTeams (Sharepoint) and MS Project
Desirable
- Training in the use of clinical IT systems
Experience
Essential
- Experience of working in a programme or project team
- Experience of managing own workload
- Experience of cross-departmental working within a technical or clinical environment
- Experience either in the management of, or in support of, clinical or technical projects
Desirable
- Understanding process mapping and implications of process change
- Practical experience of supporting the implementation of projects in the NHS
- Experience of facilitating group discussions, encourage participation and collaborative working
- Experience of cross-departmental working within a healthcare environment
Skills
Essential
- An ability to work in an organised and structured way
- Proven and credible knowledge of understanding user requirements
- Excellent organisation and prioritisation skills to cover a broad range of complex activities and ability to adjust plans as required
- Able to interpret and analyse complex facts or situations
Desirable
- Ability to demonstrate sound judgement and the application of common sense when problem solving
- Understanding of broad NHS roles and responsibilities, structures and processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
