Job summary
We are excited to offer an exceptional opportunity to join our Pharmacy Department as the Pharmacy Stores Team Leader. This is a Band 4 / 5 post depending on experience.
Medicines optimisation is central to our services, and we are dedicated to providing the best possible patient experience and care to ensure optimal outcomes from their medications.
Our friendly and progressive Pharmacy Department seeks a dynamic and forward-thinking individual to join our team, who will be responsible for supervising, directing, organizing, and monitoring the performance of our Pharmacy Stores team.
Main duties of the job
The Pharmacy Stores Team Leader role is centred around maintaining high work standards and ensuring efficient and safe distribution systems.
Core responsibilities include ordering essential items to prevent shortages, supporting deputy responsible person(s) to undertake day-to-day Wholesaler Dealer Authorisation (WDA) licensed activities, and organizing workloads.
Ensuring that the service and facilities are compliant with all aspects of Good Distribution Practice (EU GDP 2013/C 343/01) and all other relevant medicines regulations and quality standards is a key part of this role.
Other tasks include assisting with staff training and serving as a superuser for pharmacy robots, troubleshooting errors, and providing training and support to the operational lead in all aspects of regulatory audit (internal and external).
Additionally, this role involves supporting the Trust Outpatient Pharmacy and collaborating with other pharmacy team members to enhance patient care and flow.
About us
"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."
Job description
Job responsibilities
This role is ideal for someone ready to take the next step and gain experience in a lively environment with constant opportunities to learn.
Primary responsibilities include:
Promoting high work standards at all times.
Organising and supervising the workload in pharmacy stores ensuring safe working practices
Overseeing the ordering process to ensure there's no shortage of essential items and coordinating with contracted or cost-effective suppliers.
Acting as a superuser for the Pharmacy Robots, resolving errors, and training staff on their usage.
Assisting in staff training and supervision.
Ensuring comprehensive, up-to-date training manuals for all procedures and a well-defined induction program for new hires.
Monitoring service quality through agreed performance metrics.
Ensuring facilities and services comply with Good Distribution Practice (EU GDP 2013/C 343/01) and other relevant medicine regulations and quality standards.
Supporting the primary functions of the main dispensary.
Please refer to the attached job description and person specification for additional details.
Job description
Job responsibilities
This role is ideal for someone ready to take the next step and gain experience in a lively environment with constant opportunities to learn.
Primary responsibilities include:
Promoting high work standards at all times.
Organising and supervising the workload in pharmacy stores ensuring safe working practices
Overseeing the ordering process to ensure there's no shortage of essential items and coordinating with contracted or cost-effective suppliers.
Acting as a superuser for the Pharmacy Robots, resolving errors, and training staff on their usage.
Assisting in staff training and supervision.
Ensuring comprehensive, up-to-date training manuals for all procedures and a well-defined induction program for new hires.
Monitoring service quality through agreed performance metrics.
Ensuring facilities and services comply with Good Distribution Practice (EU GDP 2013/C 343/01) and other relevant medicine regulations and quality standards.
Supporting the primary functions of the main dispensary.
Please refer to the attached job description and person specification for additional details.
Person Specification
Qualifications
Essential
- NVQ level 3 in Pharmacy Services and a BTEC in Pharmaceutical science (or equivalent qualification and underpinning knowledge) or NVQ Level 2 in Pharmacy Services
Desirable
- Accredited Final Accuracy Checker qualification or be eligible and willing to work towards
- NVQ assessor to A1 standard or equivalent or eligible to work towards
- Practice Supervisory Training
- Current Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
Experience
Essential
- Managing own workload to meet the needs of a service
- Recent practical experience in a busy Pharmacy environment
- Experience of training individuals
Desirable
- Experience of supervising, directing, organising and monitoring performance in a high pressured environment
- Knowledge of Careflow MM, the hospital pharmacy computer system
- Procedure development
- Knowledge and clear understanding of Good Distribution Practice and other relevant regulations, guidance and quality standards
Skills
Essential
- Self-motivated with ability to work flexibly whilst also supervising, motivating, inspiring and directing the team Excellent customer services skills
- Excellent IT skills including Word, Outlook, internet, intranet and email
- Good organisational and time management skills. Able to prioritise tasks and respond to urgent demands by diverting resources whilst managing own workload.
- Effective listening skills
Desirable
- Understanding of clinical governance and implications for service including quality & audit
- Good and broad understanding of current hospital pharmacy practice, medicines optimisation issues and the implications for Pharmacy services
- Good knowledge of the legal requirements (Law and Ethics) for dispensing and supplying medicines, including Controlled Drugs
Person Specification
Qualifications
Essential
- NVQ level 3 in Pharmacy Services and a BTEC in Pharmaceutical science (or equivalent qualification and underpinning knowledge) or NVQ Level 2 in Pharmacy Services
Desirable
- Accredited Final Accuracy Checker qualification or be eligible and willing to work towards
- NVQ assessor to A1 standard or equivalent or eligible to work towards
- Practice Supervisory Training
- Current Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
Experience
Essential
- Managing own workload to meet the needs of a service
- Recent practical experience in a busy Pharmacy environment
- Experience of training individuals
Desirable
- Experience of supervising, directing, organising and monitoring performance in a high pressured environment
- Knowledge of Careflow MM, the hospital pharmacy computer system
- Procedure development
- Knowledge and clear understanding of Good Distribution Practice and other relevant regulations, guidance and quality standards
Skills
Essential
- Self-motivated with ability to work flexibly whilst also supervising, motivating, inspiring and directing the team Excellent customer services skills
- Excellent IT skills including Word, Outlook, internet, intranet and email
- Good organisational and time management skills. Able to prioritise tasks and respond to urgent demands by diverting resources whilst managing own workload.
- Effective listening skills
Desirable
- Understanding of clinical governance and implications for service including quality & audit
- Good and broad understanding of current hospital pharmacy practice, medicines optimisation issues and the implications for Pharmacy services
- Good knowledge of the legal requirements (Law and Ethics) for dispensing and supplying medicines, including Controlled Drugs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
