Great Western Hospitals NHS Foundation Trust

Change Partners

Information:

This job is now closed

Job summary

The EPR (Electronic Patient Record) change partner/lead will be responsible for playing a key role in the implementation of the new EPR across the three acute trusts (GWH, SFT and RUH).The role will provide specialist support to clinical and corporate Groups enabling them to prepare for the EPR implementation and the change that this will bring to working practices.

We are seeking individuals with an NHS background with experience in leading and engaging teams through change and who have operational insight and change management skills that will enable the organization to embrace the change culturally.

The successful candidate will work with clinical and corporate groups ensuring that through planned, targeted engagement colleagues will be equipped to maximize the functionality that an EPR will deliver.

Main duties of the job

The post holder will work with the local workstreams and clinical teams to ensure alignment of priorities to achieve the overall programme plan and support staff to develop and improve the new EPR for all clinical services across the Trust. Improving patient safety, quality of care and patient experience is an explicit priority rather than an assumption and needs to underpin all elements of the implementation and beyond.

The postholder will be part of a Senior Change Team who will provide mentorship and coaching to all members of the Implementation Programme and will also be responsible for identifying and planning programmes of change that will enable the delivery of clearly defined and quantifiable cash releasing, non-cash releasing and social benefits which are set against a clearly defined set of measurable KPIs owned by the relevant team.

About us

Service We will put our patients first

Teamwork We will work together

Ambition We will aspire to provide the best service

Respect We will act with integrity

Details

Date posted

21 August 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum pro rata

Contract

Secondment

Working pattern

Part-time, Job share, Flexible working, Home or remote working

Reference number

249-6579366

Job locations

GWH/SFT/RUH

Swindon/Salisbury/Bath

SN3 6BB


Job description

Job responsibilities

To develop change networks, which will comprise of workstream leads, subject matter experts, EPR champions and super users across agreed groups and departments.

To provide specialist support in understanding local clinical and operational workflow operational requirements.

To analyse, document and propose solutions for care pathways in collaboration with the end users (clinical and non-clinical).

To provide input to workstream plans and be responsible for carrying out allocated tasks,

To work as the liaison between the clinical and operational services work streams, various IT Teams, and the system suppliers.

To provide inputs into overall EPR Change Management Strategy, Clinical Safety Report and ensure workstream plans are aligned to the strategy.

To be able to independently lead sessions with multiple stakeholders and be able to resolve or escalate any conflicts where there may be resistance to change. Required to influence and motivate key individuals in clinical and operational teams.

Run workshops/deliver presentations to a diverse audience, participate and contribute to various programme specific EPR gateways and events.

The effective use of Microsoft Office (Word, Excel, and Visio) and specialist software tools to create documentation.

Working with the workstream leads ensure that process maps, protocols, procedures, and full business/functional requirements are produced, agreed for all, and are signed off by the appropriate Clinical Group.

Contribute to the recruitment of EPR Champion/Super users across all areas.

Support the end user Training programme.

Continually identify areas of opportunity for improvement in system and work with appropriate teams to implement system improvements.

Please see attached JD for further information.

Job description

Job responsibilities

To develop change networks, which will comprise of workstream leads, subject matter experts, EPR champions and super users across agreed groups and departments.

To provide specialist support in understanding local clinical and operational workflow operational requirements.

To analyse, document and propose solutions for care pathways in collaboration with the end users (clinical and non-clinical).

To provide input to workstream plans and be responsible for carrying out allocated tasks,

To work as the liaison between the clinical and operational services work streams, various IT Teams, and the system suppliers.

To provide inputs into overall EPR Change Management Strategy, Clinical Safety Report and ensure workstream plans are aligned to the strategy.

To be able to independently lead sessions with multiple stakeholders and be able to resolve or escalate any conflicts where there may be resistance to change. Required to influence and motivate key individuals in clinical and operational teams.

Run workshops/deliver presentations to a diverse audience, participate and contribute to various programme specific EPR gateways and events.

The effective use of Microsoft Office (Word, Excel, and Visio) and specialist software tools to create documentation.

Working with the workstream leads ensure that process maps, protocols, procedures, and full business/functional requirements are produced, agreed for all, and are signed off by the appropriate Clinical Group.

Contribute to the recruitment of EPR Champion/Super users across all areas.

Support the end user Training programme.

Continually identify areas of opportunity for improvement in system and work with appropriate teams to implement system improvements.

Please see attached JD for further information.

Person Specification

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or equivalent experience
  • Evidence of continued professional development.
  • Project management qualification.

Desirable

  • Change Management qualification (APMG Change Management Foundation or equivalent certification)

Knowledge

Essential

  • Proven track record for planning, executing, controlling change projects and programmes and the ability to manage multiple projects simultaneously with minimal supervision
  • Expert knowledge of Change Management theories and techniques in the NHS.
  • Demonstrable experience of managing change within large complex projects and of delivering expected outcomes

Desirable

  • Experience of working with VENDOR on one or some of the following VENDOR EPR modules:

Experience

Essential

  • Ability to lead staff as well as delegate tasks appropriately.
  • Evidence of driving and supporting organisational change.
  • Ability to communicate highly complex issues to a wide audience
  • Ability to present complex models for change and project plans at a senior trust level.

Desirable

  • Knowledge of the: National Agenda for IT in the NHS.
  • Management experience in a large organisation (2,000+ staff) in a Change role
Person Specification

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or equivalent experience
  • Evidence of continued professional development.
  • Project management qualification.

Desirable

  • Change Management qualification (APMG Change Management Foundation or equivalent certification)

Knowledge

Essential

  • Proven track record for planning, executing, controlling change projects and programmes and the ability to manage multiple projects simultaneously with minimal supervision
  • Expert knowledge of Change Management theories and techniques in the NHS.
  • Demonstrable experience of managing change within large complex projects and of delivering expected outcomes

Desirable

  • Experience of working with VENDOR on one or some of the following VENDOR EPR modules:

Experience

Essential

  • Ability to lead staff as well as delegate tasks appropriately.
  • Evidence of driving and supporting organisational change.
  • Ability to communicate highly complex issues to a wide audience
  • Ability to present complex models for change and project plans at a senior trust level.

Desirable

  • Knowledge of the: National Agenda for IT in the NHS.
  • Management experience in a large organisation (2,000+ staff) in a Change role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

GWH/SFT/RUH

Swindon/Salisbury/Bath

SN3 6BB


Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

GWH/SFT/RUH

Swindon/Salisbury/Bath

SN3 6BB


Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

BSW EPR Central Programme Manager

Rachel Linegar

rachel.linegar@nhs.net

Details

Date posted

21 August 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum pro rata

Contract

Secondment

Working pattern

Part-time, Job share, Flexible working, Home or remote working

Reference number

249-6579366

Job locations

GWH/SFT/RUH

Swindon/Salisbury/Bath

SN3 6BB


Supporting documents

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