Job summary
Part time role - 6.25 hours per day, 3 days a week
To provide a secretarial service as part of Cancer Services within the Integrated Care & Community Division, providing a full and efficient secretarial service to the Directorate in support of the work of Consultants and other Clinical Staff and the Clinical Lead to maximise patient care.
The post holder must be able to prioritise work in order to maximise the effectiveness of the service, and demonstrate a high level of organisational skills. The role also provides a front of house service to patients andrelatives and so good communication skills are essential. The post is part of a team comprising of Medical Secretaries, Typing Clerks and Administration Clerks. The candidate should also demonstrate a willingness tocontribute to the team objectives of the department in providing a high-quality service and support Typing Clerks and new staff as required.
There are two part time roles available, one in Clinical Haematology and one in Oncology.
Main duties of the job
- Opening, sorting and prioritising incoming mail for the department and managing files to marry up with incoming correspondence.
- Logging of incoming phone calls; responding to those not requiring input from colleagues and passing messages to other professionals as appropriate. Dealing sympathetically and politely with all telephone callers.
- Typing clinics letters, discharges and other patient related documentation, ensuring that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
- Filing tests and loose histories regularly as appropriate.
- Ensuring all investigatory results are seen promptly by the Consultant referring for test, or agreed member of team during periods of leave, and processed accordingly.
About us
"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."
Job description
Job responsibilities
- To provide an administrative service to medical staff as required (eg diary management, computerised and hard-copy filing systems).
- To actively take part in the Choose and Book appointment service processing new referrals in accordance with the guidelines.
- To type letters and reports as required within agreed timescales.
- To deal professionally with outside communication, including complaints, press and police enquiries and ensure they are dealt with appropriately in accordance with Trust guidelines.
- To retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (Case note tracking and Filing in Case notes)
- Please see Job Description for further details.
Job description
Job responsibilities
- To provide an administrative service to medical staff as required (eg diary management, computerised and hard-copy filing systems).
- To actively take part in the Choose and Book appointment service processing new referrals in accordance with the guidelines.
- To type letters and reports as required within agreed timescales.
- To deal professionally with outside communication, including complaints, press and police enquiries and ensure they are dealt with appropriately in accordance with Trust guidelines.
- To retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (Case note tracking and Filing in Case notes)
- Please see Job Description for further details.
Person Specification
Education
Essential
- Educated to GCSE Grade C in English (or equivalent qualification)
- RSA II Typing or equivalent in secretarial skills and typing
- Evidence of Continuing Professional Development
Desirable
- Certificate in Medical Terminology
- RSA II Audio Typewriting
Experience
Essential
- Significant experience of working in administration
- Demonstrable working knowledge of Microsoft packages (esp. Word and Outlook)
- Some experience of minute taking and experience of secretarial work
Desirable
- Knowledge of medical terminology
Knowledge
Essential
- Audio typing speed of at least 60 wpm
- Ability to prioritise and manage your own workload
- Ability to multi-task to achieve set goals
- A good standard of written and spoken English is required to be able to undertake the relevant duties
Person Specification
Education
Essential
- Educated to GCSE Grade C in English (or equivalent qualification)
- RSA II Typing or equivalent in secretarial skills and typing
- Evidence of Continuing Professional Development
Desirable
- Certificate in Medical Terminology
- RSA II Audio Typewriting
Experience
Essential
- Significant experience of working in administration
- Demonstrable working knowledge of Microsoft packages (esp. Word and Outlook)
- Some experience of minute taking and experience of secretarial work
Desirable
- Knowledge of medical terminology
Knowledge
Essential
- Audio typing speed of at least 60 wpm
- Ability to prioritise and manage your own workload
- Ability to multi-task to achieve set goals
- A good standard of written and spoken English is required to be able to undertake the relevant duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
