Job summary
Band 3 HCSW
We are looking for an enthusiastic and motivated Band 3 Healthcare support worker to join our team. The successful candidate will be involved in enhancing the patient's pathway from referral to treatment through the Ear Nose & Throat (ENT) Outpatient department.
You will work closely with the nursing and multidisciplinary team to ensure a high standard of care is delivered to the patients with a wide range of ENT conditions. The role may include assisting with procedures, undertaking observations and clinic management using Careflow.
You will be given the opportunity to learn about the specialty within a safe environment and have the support of nursing colleagues, clinicians, and consultants.
You will need to be:
- Hard working and reliable
- Work calmly under pressure
- Good Team player
- Willing to develop skills to support the patient's pathway from referral to treatment
The post is Full time 37.5 Hours a week (this will include evening and weekends when required)
If you would like to know more about this role or visit the department on an informal basis, please contact:
Jess Mason, Senior Sister for Head & Neck on 01793 604872 or Sister Joanna Struthers Frost 01793 604414
Main duties of the job
A Senior Health Care Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work.
About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
- Service We will put our patients first
- Teamwork We will work together
- Ambition We will aspire to provide the best service
- Respect We will act with integrity
Job description
Job responsibilities
Please see attached job description.
This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.
Job description
Job responsibilities
Please see attached job description.
This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.
Person Specification
Qualifications
Essential
- Care certificate (with evidence of completion)
- QCF or NVQ Level 2 in a health-related subject
Desirable
- Observation training
- Studying towards QCF or NVQ Level 3 in a health-related subject
Experience
Essential
- Significant experience in healthcare including outpatient departments
Desirable
- Experience of acting as a mentor to new HCAs undertaking the Care Certificate
Knowledge
Essential
- oExperience or working in healthcare and ability to demonstrate best practice and act as a role model oGood time management skills and prioritising work oUnderstands and committed to a caring approach to patients & relatives oEffective and appropriate communication skills both written and verbal oAble to complete appropriate documentation accurately oDemonstrate an awareness of healthcare work and policies and procedures oCommitted to providing high quality patient care oAbility to work with minimum supervision to a high standard oIT skills, basic word, Email, keyboard skills oFlexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need oAble to demonstrate calm, caring patient manner / attitude oEnthusiasm and commitment to working within the healthcare setting
Person Specification
Qualifications
Essential
- Care certificate (with evidence of completion)
- QCF or NVQ Level 2 in a health-related subject
Desirable
- Observation training
- Studying towards QCF or NVQ Level 3 in a health-related subject
Experience
Essential
- Significant experience in healthcare including outpatient departments
Desirable
- Experience of acting as a mentor to new HCAs undertaking the Care Certificate
Knowledge
Essential
- oExperience or working in healthcare and ability to demonstrate best practice and act as a role model oGood time management skills and prioritising work oUnderstands and committed to a caring approach to patients & relatives oEffective and appropriate communication skills both written and verbal oAble to complete appropriate documentation accurately oDemonstrate an awareness of healthcare work and policies and procedures oCommitted to providing high quality patient care oAbility to work with minimum supervision to a high standard oIT skills, basic word, Email, keyboard skills oFlexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need oAble to demonstrate calm, caring patient manner / attitude oEnthusiasm and commitment to working within the healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
