Job summary
Palliative Care and End of Life Administrator
Part time - 22.5 hours (3 days) per week.
Join the Great Western Hospitals NHS Foundation Trust and be part of our Palliative Care and End of Life team. We're seeking an experienced administrator to provide comprehensive support within this crucial service. As a key member of our team, you will oversee various administrative functions to ensure seamless day-to-day operations. Your role will involve active participation in audits, data collection and coordinating the rollout of our Trust Palliative and End of Life care Education programme.
You should be able to demonstrate knowledge of medical terminology (or the willingness to learn) and your IM&T skills should be exemplary.
Please review the Person Specification associated with this role prior to applying.
For further information please contact:
Lorraine Hart, Lead Palliative and End of Life Care Nurse on (01793) 607028 or email Lorraine.hart5@nhs.net
Main duties of the job
- Administrative tasks including: organisation of meetings inclusive of room bookings, collation of agenda items, completion of meeting notes/minutes and preparation of relevant documentation for review.
- Organisation of team appraisals and one to one meetings between the nursing staff and managers.
- Support to monitor mandatory training records and reports, including booking of training where required
- Assistance in interview and recruitment processes in the End of Life and Palliative Care team (including drug calculation tests, recruitment packs and room bookings).
- Support the nursing team with external meeting arrangements and act as point of contact for both internal and external meetings where required.
- Support for HR record keeping inclusive of archiving and new processing.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service - We will put our patients firstTeamwork - We will work togetherAmbition - We will aspire to provide the best serviceRespect - We will act with integrity
Job description
Job responsibilities
7. Management of patient medical records as required.8. Support for official correspondence pertaining to charitable funds and donations.9. To devise and maintain efficient systems for the service including recording, sorting and archiving ofdocumentation in accordance with departmental protocols and the Data Protection Act and other relevant legislation.10. Message retrieval and escalation as required.11. Liaising with patients and family/friends as required. Being the initial point of contact in some instances.
Please see attached Job Description for full details.
Job description
Job responsibilities
7. Management of patient medical records as required.8. Support for official correspondence pertaining to charitable funds and donations.9. To devise and maintain efficient systems for the service including recording, sorting and archiving ofdocumentation in accordance with departmental protocols and the Data Protection Act and other relevant legislation.10. Message retrieval and escalation as required.11. Liaising with patients and family/friends as required. Being the initial point of contact in some instances.
Please see attached Job Description for full details.
Person Specification
Education
Essential
- Educated to GCSE level in English and Maths or overseas equivalent qualifications
- Relevant level 2 NVQ or equivalent knowledge/experience.
- Demonstrates evidence of on-going continuous personal development.
Desirable
- ECDL (European Computer Driving License.
Experience
Essential
- Recent intermediate IT skills.
- Experience of working within a multiagency / professional team
- Experience of business administration
Desirable
- An awareness of medical terminology
- Previous experience working in the NHS.
Knowledge
Essential
- Keyboard skills and an aptitude to use IT systems including knowledge of Microsoft office software packages
- Demonstrate polite and effective communication skills.
- Ability to communicate effectively at all levels
Desirable
- Experience in minute taking
- Time management skills
Person Specification
Education
Essential
- Educated to GCSE level in English and Maths or overseas equivalent qualifications
- Relevant level 2 NVQ or equivalent knowledge/experience.
- Demonstrates evidence of on-going continuous personal development.
Desirable
- ECDL (European Computer Driving License.
Experience
Essential
- Recent intermediate IT skills.
- Experience of working within a multiagency / professional team
- Experience of business administration
Desirable
- An awareness of medical terminology
- Previous experience working in the NHS.
Knowledge
Essential
- Keyboard skills and an aptitude to use IT systems including knowledge of Microsoft office software packages
- Demonstrate polite and effective communication skills.
- Ability to communicate effectively at all levels
Desirable
- Experience in minute taking
- Time management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).