Job summary
We are looking for a motivated individual who has the ability to communicate effectively and confidently and provide a full and efficient audio typing service supporting the Cancer Services Secretarial Team. We would welcome applications from candidates with a good standard of education and an RSA II or above Typing qualification. Audio typing experience, a knowledge of professional letter standards and a good knowledge of English grammar is essential. Candidates will be required to demonstrate proficient audio typing skills at interview. The ability to work on your own initiative and prioritise your workload is essential. Excellent communication and organisational skills are required.
The successful applicant will support an existing busy Secretarial Team. You will be required to work across disciplines (with appropriate support and training) within the Cancer Services and as such must be able to deal with sensitive information.
The part time position is for 31 hours per week.
Informal enquiries should be made to Tracy Law, Service Manager, Haematology and Secretarial Lead for Haematology and Oncology
01793 605005 - tracy.law@nhs.net
Main duties of the job
- Type clinic and results letters and other patient related documentation within the agreed timescales using audio typing skills.
- File test results and loose histories regularly and accurately as appropriate, following Trust policies on Information Governance and patient confidentiality.
- Retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy ('Case note tracking' and 'Filing in Case notes').
- Follow Trust and departmental processes and contribute to their design and development as required.
- Monitor the e-Referral Service electronic GP referrals printing and downloading new referrals in order that they enter the clinical triage system and logging their acceptance accurately.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients first
Teamwork We will work together
Ambition We will aspire to provide the best service
Respect We will act with integrity
Job description
Job responsibilities
1. Maintain a working knowledge of hospital systems so that enquiries can be dealt with efficiently, including regular usage of Medway patient administration system and understanding the Referral to Treatment pathway.
Full duties can be found on the attached JD.
Job description
Job responsibilities
1. Maintain a working knowledge of hospital systems so that enquiries can be dealt with efficiently, including regular usage of Medway patient administration system and understanding the Referral to Treatment pathway.
Full duties can be found on the attached JD.
Person Specification
Qualifications
Essential
- GCSE's or above including Maths and English
- NVQ 2/3 or equivalent in relevant administrative subject
- RSA II or equivalent in Audio Typing
- RSA II or equivalent in Secretarial Skills
Desirable
- ECDL qualification or other formal IT training / qualification
- BSMSA Diploma
- Certificate in medical terminology
Experience
Essential
- Experience of audio transcription
- Knowledge of medical terminology
- Experience of working within an office environment
- Experience of problem solving
- Experience of prioritising workload
- Maintenance of computerised files
Desirable
- Organisational awareness of NHS
Skills
Essential
- Ability to prioritise workload and work without direct supervision
- Ability to act on own initiative and deal with non-routine queries
- Good organisational skills
- Good communication skills (written, face to face and on the telephone)
- Ability to set up and maintain hard copy filing system
Desirable
- Ability to create, produce and use reports in a variety of Microsoft Office IT systems.
Person Specification
Qualifications
Essential
- GCSE's or above including Maths and English
- NVQ 2/3 or equivalent in relevant administrative subject
- RSA II or equivalent in Audio Typing
- RSA II or equivalent in Secretarial Skills
Desirable
- ECDL qualification or other formal IT training / qualification
- BSMSA Diploma
- Certificate in medical terminology
Experience
Essential
- Experience of audio transcription
- Knowledge of medical terminology
- Experience of working within an office environment
- Experience of problem solving
- Experience of prioritising workload
- Maintenance of computerised files
Desirable
- Organisational awareness of NHS
Skills
Essential
- Ability to prioritise workload and work without direct supervision
- Ability to act on own initiative and deal with non-routine queries
- Good organisational skills
- Good communication skills (written, face to face and on the telephone)
- Ability to set up and maintain hard copy filing system
Desirable
- Ability to create, produce and use reports in a variety of Microsoft Office IT systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
