Job summary
Oral Systemic Anti-Cancer Treatment (SACT) Co-ordinator
Band 4 £25,147 - £27,596
We have an exciting opportunity for a new role within cancer services, for an oral SACT co-ordinator to support delivery of the oral SACT pathway for patients receiving treatment at Great Western Hospital NHS Foundation Trust. This post holder will be a point of contact with patients, coordinating administrative processes in order to provide a smooth and efficient service to cancer patients so they can receive quality treatment.
We are looking for an enthusiastic and highly motivated individual to work within the team.
Main duties of the job
This is a demanding but rewarding position that requires excellent interpersonal skills to navigate a complex pathway with a number of different teams.It is essential that the candidate possess excellent communication skills and is able to use their initiative to resolve any issues that arise.
The post holder will support the clinical team, the Cancer Pharmacy Team and the outsourced Pharmacy provider in ensuring prescriptions are approved, validated, and dispensed in a timely manner.
This post holder will schedule oral SACT treatments in conjunction with the existing SACT scheduling team. They will be responsible for ensuring treatments are booked in accordance with the correct treatment schedules.
The cancer services at GWH are provided by a multidisciplinary team with the focus on providing patient-centered, specialist services to our day therapy unit, in-patient haematology unit, outpatient cancer clinic. The Great Western Hospital is a busy district general hospital that serves a wide population across Swindon and Wiltshire. We are also part of the Thames Valley Cancer Alliance.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients first.
Teamwork We will work together.
Ambition We will aspire to provide the best service.
Respect We will act with integrity
Job description
Job responsibilities
Main responsibilities
- The post holder is responsible for planning and organising the oral SACT schedule alongside the scheduling team, ensuring that patients receive their oral SACT at the appropriate time and place, and if necessary, refer them to the clinical team.
- Scheduling oral SACT treatments through the electronic chemotherapy booking system (ARIA), which links prescriptions to scheduled appointments.
- Co-ordinate patient treatment appointments, re-scheduling cancellations and delays within a specific timeframe according to clinical requests and National Cancer Treatment Targets.
- The post holder will be expected to be a Super User across all the relevant administrative elements and electronic systems.
- Considering a wide range of influencing factors, including pharmacy turnaround times, accessibility of blood results, and clinical urgency to plan patient treatment efficiently.
- Monitoring SACT prescribing with pharmacy to ensure that all medicines are prescribed in accordance with hospital policy and contacting individual clinicians if any prescriptions are not filled.
- Serve as a point of contact between the patients, the clinical team, the outsourced Pharmacy provider, and the administration team.
Job description
Job responsibilities
Main responsibilities
- The post holder is responsible for planning and organising the oral SACT schedule alongside the scheduling team, ensuring that patients receive their oral SACT at the appropriate time and place, and if necessary, refer them to the clinical team.
- Scheduling oral SACT treatments through the electronic chemotherapy booking system (ARIA), which links prescriptions to scheduled appointments.
- Co-ordinate patient treatment appointments, re-scheduling cancellations and delays within a specific timeframe according to clinical requests and National Cancer Treatment Targets.
- The post holder will be expected to be a Super User across all the relevant administrative elements and electronic systems.
- Considering a wide range of influencing factors, including pharmacy turnaround times, accessibility of blood results, and clinical urgency to plan patient treatment efficiently.
- Monitoring SACT prescribing with pharmacy to ensure that all medicines are prescribed in accordance with hospital policy and contacting individual clinicians if any prescriptions are not filled.
- Serve as a point of contact between the patients, the clinical team, the outsourced Pharmacy provider, and the administration team.
Person Specification
Qualifications
Essential
- Educated to GCSE level in English and Maths or overseas equivalent qualifications
- NVQ level 3 plus specialist knowledge, training and experience in a relevant area
- Communication Course
Desirable
- ECDL or equivalent.
- NVQ level 2 in Customer Services / Business Administration / Team Leading
Knowledge
Essential
- Ability to multitask and deal with non-routine situations.
- Able to work well within a team environment
- Ability to work on own initiative with strong interpersonal and administration skills.
- Communicates effectively both orally and in writing.
Desirable
- Experience with dealing with people in sensitive situations
Experience
Essential
- Experience using hospital Information Systems and computer software
- Experience of working within a multiagency / professional team
- Experience of supervising/ leading staff
- Working knowledge of data protection and confidentiality.
Desirable
- To have previously work in a medical, health or social care environment
- Knowledge of Medical Terminology.
- Experience with ARIA treatment scheduling system.
Person Specification
Qualifications
Essential
- Educated to GCSE level in English and Maths or overseas equivalent qualifications
- NVQ level 3 plus specialist knowledge, training and experience in a relevant area
- Communication Course
Desirable
- ECDL or equivalent.
- NVQ level 2 in Customer Services / Business Administration / Team Leading
Knowledge
Essential
- Ability to multitask and deal with non-routine situations.
- Able to work well within a team environment
- Ability to work on own initiative with strong interpersonal and administration skills.
- Communicates effectively both orally and in writing.
Desirable
- Experience with dealing with people in sensitive situations
Experience
Essential
- Experience using hospital Information Systems and computer software
- Experience of working within a multiagency / professional team
- Experience of supervising/ leading staff
- Working knowledge of data protection and confidentiality.
Desirable
- To have previously work in a medical, health or social care environment
- Knowledge of Medical Terminology.
- Experience with ARIA treatment scheduling system.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).