Job summary
Great Western Hospitals Swindon (GWH), Royal United Hospitals Bath (RUH), and Salisbury Hospitals (SFT) - working together as an Acute Health Alliance (AHA) - are seeking to implement a shared Electronic Patient Record (EPR) system to improve quality and safety, looking to maximise and expand the use of digital technology to deliver care where this is in the best interests of our patients.
The EPR Programme Manager will be a highly visible role working closely with the EPR Programme Director, Programme Leadership Team and Programme Board. The post holder will use their extensive programme management experience to manage the EPR workstreams and programme functions across a range of strategic activities spanning the Acute Health Alliance.
The Programme Manager will play a pivotal role in the implementation of the EPR, managing the successful delivery of the programme, ensuring milestones are met and risks appropriately managed. Overall, there is a need for the Programme Manager to ensure that the associated transformation change benefits are captured, measured, and delivered.
Working with internal and external stakeholders, the postholder will help drive the success of the programme. They will develop good working relationships with Trust and Programme Executive leadership, the central Programme team and programme/project managers across the shared EPR landscape.
Main duties of the job
The main responsibilities of this role will be to deliver the EPR Programme, adhering to programme assurance. The Programme Manager will manage the overall implementation ensuring successful engagement with all stakeholders; ensuring risks are managed appropriately throughout the programme and reporting through the EPR Programme governance structure.
Please see the attached JD for the full list of roles and responsibilities.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients firstTeamwork We will work togetherAmbition We will aspire to provide the best serviceRespect We will act with integrity
Job description
Job responsibilities
- Help create and lead a team of projects and workstream leads to replace legacy electronic patient systems, meeting the priorities for services and the organisations.
- Accountable for the development of implementation plans, tracking progress, recording risks / hazards, and establishing robust mitigation plans, seeking approval, and escalating where present.
- Identify, track, and support the realisation of benefits available from the EPR and changes in working practices.
- Ensure a detailed approach to maintaining safety throughout the planning and implementation process, working with the Trusts Clinical Safety teams.
- Produce regular written updates to the EPR Programme Board.
- Work closely with senior clinicians and managers throughout the Trusts to ensure that members of staff understand how a new EPR can facilitate change and put methods and process in place to enable the change.
- Responsible for overseeing process redesign for the introduction of the electronic patient record across the Trust. This will include redesign of clinical processes working jointly with clinical staff, including challenging existing work practices and job roles and responsibilities.
- Ensure procedures are created and implemented to analyse existing work processes and to design alternative and effective ways of working with clinical and managerial staff at the Trust. This may include processes within clinical teams for which precedents may not yet exist.
- Develop and implement methods to share expert knowledge of the EPR with the wider organisations.
- Utilise proven change management techniques and procedures.
- Responsible for the delivery of the EPR change management within programme milestones and within agreed budgets.
Project/Resource Management
- The postholder will be responsible for the planning and provisioning of resources.
- Have overall responsibility for the creation and adherence of the holistic Domain strategy; considering both the system maintenance needs and the needs of current and planned EPR implementation projects. Coordinating with other teams within I.T. and the wider AHA to ensure that they are aware of any and all impacts.
- Working with the EPR Programme Managers and EPR Workstream leads to ensure all development, testing and release activities are planned and can be carried out within the structure of the overall programme plan.
- Supervising the monitoring and reporting the progress of development and testing activities to the EPR Programme Director. Reporting and managing any deviations against timelines, and in conjunction with the EPR Programme Director, taking steps to recover any slippage against timelines.
- The post holder will motivate and direct the EPR Team to carry out work in a structured, efficient and timely way. This will include adjusting the priority of tasks where necessary in order to maximise the effectiveness of resources. Working with the AHA I.T. Management to ensure tasks are correctly prioritised.
Please see the attached JD for the full list of roles and responsibilities.
Job description
Job responsibilities
- Help create and lead a team of projects and workstream leads to replace legacy electronic patient systems, meeting the priorities for services and the organisations.
- Accountable for the development of implementation plans, tracking progress, recording risks / hazards, and establishing robust mitigation plans, seeking approval, and escalating where present.
- Identify, track, and support the realisation of benefits available from the EPR and changes in working practices.
- Ensure a detailed approach to maintaining safety throughout the planning and implementation process, working with the Trusts Clinical Safety teams.
- Produce regular written updates to the EPR Programme Board.
- Work closely with senior clinicians and managers throughout the Trusts to ensure that members of staff understand how a new EPR can facilitate change and put methods and process in place to enable the change.
- Responsible for overseeing process redesign for the introduction of the electronic patient record across the Trust. This will include redesign of clinical processes working jointly with clinical staff, including challenging existing work practices and job roles and responsibilities.
- Ensure procedures are created and implemented to analyse existing work processes and to design alternative and effective ways of working with clinical and managerial staff at the Trust. This may include processes within clinical teams for which precedents may not yet exist.
- Develop and implement methods to share expert knowledge of the EPR with the wider organisations.
- Utilise proven change management techniques and procedures.
- Responsible for the delivery of the EPR change management within programme milestones and within agreed budgets.
Project/Resource Management
- The postholder will be responsible for the planning and provisioning of resources.
- Have overall responsibility for the creation and adherence of the holistic Domain strategy; considering both the system maintenance needs and the needs of current and planned EPR implementation projects. Coordinating with other teams within I.T. and the wider AHA to ensure that they are aware of any and all impacts.
- Working with the EPR Programme Managers and EPR Workstream leads to ensure all development, testing and release activities are planned and can be carried out within the structure of the overall programme plan.
- Supervising the monitoring and reporting the progress of development and testing activities to the EPR Programme Director. Reporting and managing any deviations against timelines, and in conjunction with the EPR Programme Director, taking steps to recover any slippage against timelines.
- The post holder will motivate and direct the EPR Team to carry out work in a structured, efficient and timely way. This will include adjusting the priority of tasks where necessary in order to maximise the effectiveness of resources. Working with the AHA I.T. Management to ensure tasks are correctly prioritised.
Please see the attached JD for the full list of roles and responsibilities.
Person Specification
Education
Essential
- Educated to degree level or equivalent through experience with IM&T roles
- Postgraduate diploma or qualified by experience obtained in NHS informatics.
- ECDL or CLAIT or equivalent computational experience/capability
- Cerner Millennium Back Office training
Desirable
- Cerner Millennium Advanced training including Advanced DVDEV
- Evidence of on-going personal development.
Experience
Essential
- Experience in project management for IT based projects within the NHS.
- Experience working with clinical teams on redesign of services through the use of IT
- Experience developing and supporting Major clinical and patient administration systems
- Experience of working in a Back Office or support role with the Cerner Millennium application.
Desirable
- Experience of using statistical software and analytical techniques.
- An understanding of the Information Governance Toolkit.
Person Specification
Education
Essential
- Educated to degree level or equivalent through experience with IM&T roles
- Postgraduate diploma or qualified by experience obtained in NHS informatics.
- ECDL or CLAIT or equivalent computational experience/capability
- Cerner Millennium Back Office training
Desirable
- Cerner Millennium Advanced training including Advanced DVDEV
- Evidence of on-going personal development.
Experience
Essential
- Experience in project management for IT based projects within the NHS.
- Experience working with clinical teams on redesign of services through the use of IT
- Experience developing and supporting Major clinical and patient administration systems
- Experience of working in a Back Office or support role with the Cerner Millennium application.
Desirable
- Experience of using statistical software and analytical techniques.
- An understanding of the Information Governance Toolkit.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
