Job summary
The Trust is delighted to announce the advertisement of a part-time Medical Secretary position within Cancer Services.
You will be a highly focused individual with an eye for detail and the ability to work well under pressure. High levels of organisation will be required and the ability to work with no supervision is essential. Good IT skills and knowledge of the hospital's IT systems are required, as well as very good audio typing skills and a good working knowledge of medical terminology.
Excellent communication skills between patients and all levels of staff are required.
Hours: 16 per week
Please note the application may close early should we have sufficient applications.
Please contact Tracy Law 01793605005 for more details.
Main duties of the job
To provide a secretarial service as part of Cancer Services within the Integrated Care & Community Division, providing a full and efficient secretarial service to the Directorate in support of the work of Consultants and other Clinical Staff and the Clinical Lead to maximise patient care.
The post holder must be able to prioritise work in order to maximise the effectiveness of the service and demonstrate a high level of organisational skills. The role also provides a front of house service to patients and relatives and so good communication skills are essential. The post is part of a team comprising of Medical Secretaries, Typing Clerks and Administration Clerks. The candidate should also demonstrate a willingness to contribute to the team objectives of the department in providing a high quality service and support Typing Clerks and new staff as required.
- Opening, sorting and prioritising incoming mail for the department and managing files to marry up with incoming correspondence
- Logging of incoming phone calls; responding to those not requiring input from colleagues and passing messages to other professionals as appropriate. Dealing sympathetically and politely with all telephone callers.
- Type clinics, letters, discharges and other patient related documentation. Ensuring that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients first
Teamwork We will work together
Ambition We will aspire to provide the best service
Respect We will act with integrity
Job description
Job responsibilities
- Deal professionally with outside communication, including complaints, press and police enquiries and ensure they are dealt with appropriately in accordance with Trust guidelines
- To retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (Case note tracking and Filing in Case notes)
- Maintaining a working knowledge of hospital systems so that enquiries can be dealt with efficiently
- Assist the Secretariat in answering incoming telephone calls
- Taking and providing minutes of meetings when required
- To deal with in-coming and out-going post
- To participate in audit as instructed by the Line Manager
- To participate in regular meetings and be actively involved in generating ideas for service improvement
- To maintain the hold file to a high standard, liaising with appropriate members of staff
- Promote a positive image of the Trust at all times
Job description
Job responsibilities
- Deal professionally with outside communication, including complaints, press and police enquiries and ensure they are dealt with appropriately in accordance with Trust guidelines
- To retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (Case note tracking and Filing in Case notes)
- Maintaining a working knowledge of hospital systems so that enquiries can be dealt with efficiently
- Assist the Secretariat in answering incoming telephone calls
- Taking and providing minutes of meetings when required
- To deal with in-coming and out-going post
- To participate in audit as instructed by the Line Manager
- To participate in regular meetings and be actively involved in generating ideas for service improvement
- To maintain the hold file to a high standard, liaising with appropriate members of staff
- Promote a positive image of the Trust at all times
Person Specification
Qualifications
Essential
- RSA Typing or equivalent keyboard skills
- RSA Audio Typing or equivalent
- GCSE level C/4 or above in English and Maths
Desirable
Experience
Essential
- Experience of working as a secretary and/or in a clerical environment
- Demonstrable experience of working with Microsoft Office and databases
- Referral triaging and booking processes
Desirable
- Hospital patient system such as Medway
Skills
Essential
- Excellent organisational skills
- Excellent communication skills
- Audio typing skills
- Professional telephone manner
- Ability to work to tight and conflicting deadlines
- Ability to communicate effective with a variety of people from different backgrounds
Desirable
- Knowledge of a district General Hospital
Person Specification
Qualifications
Essential
- RSA Typing or equivalent keyboard skills
- RSA Audio Typing or equivalent
- GCSE level C/4 or above in English and Maths
Desirable
Experience
Essential
- Experience of working as a secretary and/or in a clerical environment
- Demonstrable experience of working with Microsoft Office and databases
- Referral triaging and booking processes
Desirable
- Hospital patient system such as Medway
Skills
Essential
- Excellent organisational skills
- Excellent communication skills
- Audio typing skills
- Professional telephone manner
- Ability to work to tight and conflicting deadlines
- Ability to communicate effective with a variety of people from different backgrounds
Desirable
- Knowledge of a district General Hospital
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
