Job summary
The Transformation Programme Manager role makes a direct contribution to improving the health and wellbeing of our population and ensuring the sustainability of our services. GWH is investing in our Transformation & Improvement Hub and if you are looking for an exciting and enticing opportunity to help drive the agenda of transformation and improvement within our organisation and to influence the implementation of change, then we would love to hear from you.
The post holder will be responsible for supporting Senior Responsible Officers (SRO's) and Project Leads to ensure project delivery and to maximise benefit realisation via effective and timely project methodology and deliverables across a number of allocated improvement projects and business areas. The role will also support the production and maintenance of core project governance tools as we transition towards a project management back-office system. This will include milestone planning, risks & issues, change requests and document control.
This role may also require line management as agreed with the Head of Transformation & Improvement.
This is a great time to join our transformation & improvement team as we commence our improvement journey in a 'new-normal'. For an informal discussion about the role please contact Rory Walter, Head of Transformation & Improvement, at rory.walter2@nhs.net.
Main duties of the job
The Transformation Programme Manager will develop and support the implementation of service improvement projects that ensure the trust delivers high quality patient care in an efficient and cost effective manner. Building upon the work already undertaken and working closely with the Clinical and Divisional teams, the post holder will identify opportunities and implement solutions to improve efficiencies and patient experience using service improvement principles and accessing national organisations/programmes for assistance where appropriate.
There will also be opportunities to work with internal and external stakeholders across the health economy to ensure programmes/projects are effectively aligned to support delivery of agreed projects and schemes.
The post holder will need to demonstrate strong inter-personal skills and the ability to work autonomously. They will also play a proactive role in the promotion of service improvement, programme and project methods. This will take the form of coaching, help, advice and guidance or be of a specific nature in the form of facilitated workshops.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service - We will put our patients first
Teamwork - We will work together
Ambition - We will aspire to provide the best service
Respect - We will act with integrity
Job description
Job responsibilities
The post holder will provide direction and management to the Trusts project work identifying dependencies and helping to ensure a standardised project approach is adopted across the organisation. This may also include the provision of support to the Head of Transformation & Improvement and in the supporting and reporting of Programme Boards and to attend Trust wide meetings as required and to provide timely and accurate reports.
The Transformation Programme Manager is responsible for the continued development and implementation of the Trust improvement plan which includes a range of programmes and projects that aim to achieve improvement trust wide. The post holder will be required to identify a range of projects to improve the quality of services and meet agreed efficiency (cost and productivity) targets. The role also requires the analysis of highly complex information in relation to multiple aspects of the Trusts performance and models of care, to inform the scope and prioritisation. The post holder will utilise this benchmarking information, such as GIRFT and Model Hospital, to drive and to facilitate change working in collaboration with key stakeholders internal and external to the Trust. The post holder will be expected to bring about large scale organisational change involving negotiation, diplomacy and presentations to staff at all levels conveying complex, and on occasion contentious, information.
Job description
Job responsibilities
The post holder will provide direction and management to the Trusts project work identifying dependencies and helping to ensure a standardised project approach is adopted across the organisation. This may also include the provision of support to the Head of Transformation & Improvement and in the supporting and reporting of Programme Boards and to attend Trust wide meetings as required and to provide timely and accurate reports.
The Transformation Programme Manager is responsible for the continued development and implementation of the Trust improvement plan which includes a range of programmes and projects that aim to achieve improvement trust wide. The post holder will be required to identify a range of projects to improve the quality of services and meet agreed efficiency (cost and productivity) targets. The role also requires the analysis of highly complex information in relation to multiple aspects of the Trusts performance and models of care, to inform the scope and prioritisation. The post holder will utilise this benchmarking information, such as GIRFT and Model Hospital, to drive and to facilitate change working in collaboration with key stakeholders internal and external to the Trust. The post holder will be expected to bring about large scale organisational change involving negotiation, diplomacy and presentations to staff at all levels conveying complex, and on occasion contentious, information.
Person Specification
Qualifications
Essential
- Education to Degree level OR equivalent level of experience in working at a senior level/manager in a healthcare setting
- Prince2 Accreditation in Foundation and Practitioner
- Proficiency in the use of tools to assist in the project management process
- Evidence of continued professional and educational development
Desirable
- Diploma in Management or equivalent
- Qualification or accreditation in other project management training
Experience
Essential
- Working in a health or social care setting
- Track record of delivering transformation using improvement techniques, within a given timescale, demonstrating tangible and sustained improvement which meets the aims and objectives of the project.
- Communicating at all levels within organisations, to develop collaborative approaches to service development of pathways and processes which deliver improved outcomes.
- Performance management framework in either maintaining or producing management information or development of a range of performance management information.
Desirable
- Operational and/or clinical experience within an acute trust
- Experience of working in a similar role
Skills
Essential
- Highly organised with excellent communication interpersonal and presentation skills
- To be able to work with staff at all levels in the Trust to communicate the requirements and implications of the project
- Able to deal with multiple tasks simultaneously
- Ability to cope with short timescales and challenging deadlines under pressure
Desirable
- Expert knowledge of MS Office
- Knowledge of NHS benchmarking
Person Specification
Qualifications
Essential
- Education to Degree level OR equivalent level of experience in working at a senior level/manager in a healthcare setting
- Prince2 Accreditation in Foundation and Practitioner
- Proficiency in the use of tools to assist in the project management process
- Evidence of continued professional and educational development
Desirable
- Diploma in Management or equivalent
- Qualification or accreditation in other project management training
Experience
Essential
- Working in a health or social care setting
- Track record of delivering transformation using improvement techniques, within a given timescale, demonstrating tangible and sustained improvement which meets the aims and objectives of the project.
- Communicating at all levels within organisations, to develop collaborative approaches to service development of pathways and processes which deliver improved outcomes.
- Performance management framework in either maintaining or producing management information or development of a range of performance management information.
Desirable
- Operational and/or clinical experience within an acute trust
- Experience of working in a similar role
Skills
Essential
- Highly organised with excellent communication interpersonal and presentation skills
- To be able to work with staff at all levels in the Trust to communicate the requirements and implications of the project
- Able to deal with multiple tasks simultaneously
- Ability to cope with short timescales and challenging deadlines under pressure
Desirable
- Expert knowledge of MS Office
- Knowledge of NHS benchmarking
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).