Job summary
A Great Western Hospital Apprenticeship offers you a work placement for 18 months based at Great Western Hospital in Swindon, working within the Recruitment team while completing an apprenticeship in Customer Service.
An Apprenticeship is a fantastic opportunity for you to explore the NHS and to begin a journey which will provide an exciting and fulfilling career pathway. As a trust, our peoples strategy encourages development, confidence and ability to succeed in a workforce designed to deliver personalised and integrated services for local people.
Main duties of the job
We are looking to recruit motivated, high quality individual to join our apprenticeship programme at Great Western Hospital. With support from manager, you will be an effective member of the Recruitment team gaining valuable experience whilst undertaking a programme of further education and development as part of the Apprenticeship.
We have a dedicated team based in the Academy, which is the Trusts learning and development centre who will support you in your Apprenticeship programme. They will work very closely with you, your manager and Apprenticeship provider to support learning objectives and workplace goals.
You will be employed on a 18 month fixed term contract on 37.5 hours per week (Monday to Friday) salary is £161.25 per week (Paid Monthly) with time for personal study towards the apprenticeship standards. You will also be entitled to Annual Leave holiday inclusive of public holidays.
About us
As an apprentice with Great Western Hospital, you will also have the opportunity of a free Thamesdown Transport bus pass for the duration of your apprenticeship or equivalent monetary value towards a Stagecoach pass.You will be expected to complete the formal training elements of the programme and must not hold a Customer Service Level 2 or higher qualification.Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.Service - We will put our patients firstTeamwork - We will work togetherAmbition - We will aspire to provide the best serviceRespect - We will act with integrity
Job description
Job responsibilities
- To provide a full administration and support service to the Recruitment Team.
- To ensure that the following areas are managed and completed in a timely manner;
- DBS clearances Manual applications, progress reports, entering clearances onto ESR
- Opening and distributing post
- Filing and archiving of paper and electronic files
- Managing the Recruitment, Join the bank & Recruitment Forms inboxes
- Creating and issuing bank agreements for substantive staff
- Be the main point of contact for visitors to the office and assist them with any queries, escalating to more senior team members where required.
- Adhere to NHS Employment check standards at all times
- Maintain strict confidentiality at all times and handle sensitive information in a mature manner.
- Attend and take part in team meetings and regular reviews with line manager etc. Attend meetings and participate in relevant training programmes as requested by the organisation.
- Assist the Recruitment Administrators in times of peak workload.
- Help facilitate recruitment events when required.
- Assist the team with the necessary arrangements for events run by the organisation.
- Sign a learning contract with the training provider and adhere to the agreement.
Job description
Job responsibilities
- To provide a full administration and support service to the Recruitment Team.
- To ensure that the following areas are managed and completed in a timely manner;
- DBS clearances Manual applications, progress reports, entering clearances onto ESR
- Opening and distributing post
- Filing and archiving of paper and electronic files
- Managing the Recruitment, Join the bank & Recruitment Forms inboxes
- Creating and issuing bank agreements for substantive staff
- Be the main point of contact for visitors to the office and assist them with any queries, escalating to more senior team members where required.
- Adhere to NHS Employment check standards at all times
- Maintain strict confidentiality at all times and handle sensitive information in a mature manner.
- Attend and take part in team meetings and regular reviews with line manager etc. Attend meetings and participate in relevant training programmes as requested by the organisation.
- Assist the Recruitment Administrators in times of peak workload.
- Help facilitate recruitment events when required.
- Assist the team with the necessary arrangements for events run by the organisation.
- Sign a learning contract with the training provider and adhere to the agreement.
Person Specification
Qualifications
Essential
- oAbility to meet Level 1 literacy at selection
- oAbility to meet Entry level 3 Numeracy at selection
- oWilling to work towards apprenticeship framework
Desirable
Experience
Essential
- oDemonstrate an understanding of customer care when liaising with the public on the telephone, electronic and / or face to face
- oAbility to communicate effectively and sensitively
Desirable
- oExperience of team working
- oInterest in Recruitment / HR
Skills
Essential
- oAbility to work under supervision and confidence to seek advice when appropriate
- oAccuracy and attention to detail
- oBasic computer skills i.e. able to use email and internet to send and retrieve information
- oAbility to maintain strict confidentiality at all times
Desirable
- oAble to carry out basic clerical tasks following instruction
- oEvidence of ability to complete tasks effectively
Person Specification
Qualifications
Essential
- oAbility to meet Level 1 literacy at selection
- oAbility to meet Entry level 3 Numeracy at selection
- oWilling to work towards apprenticeship framework
Desirable
Experience
Essential
- oDemonstrate an understanding of customer care when liaising with the public on the telephone, electronic and / or face to face
- oAbility to communicate effectively and sensitively
Desirable
- oExperience of team working
- oInterest in Recruitment / HR
Skills
Essential
- oAbility to work under supervision and confidence to seek advice when appropriate
- oAccuracy and attention to detail
- oBasic computer skills i.e. able to use email and internet to send and retrieve information
- oAbility to maintain strict confidentiality at all times
Desirable
- oAble to carry out basic clerical tasks following instruction
- oEvidence of ability to complete tasks effectively
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
