Job summary
The Great Western Hospital NHS Foundation Trust is excited to offer a unique opportunity for an ambitious individual to lead the management of RTT Performance and Data Quality across the Trust.
The successful candidate will provide RTT performance management at a corporate level to ensure appropriate monitoring systems and processes are in place across the Trust, and that they support the achievement and delivery of national and internal reporting requirements along with continuous improvement of the Trusts RTT standards.
In addition, the post holder will be the Champion for all elements of Data Quality across the Trust, working with colleagues at all levels to demonstrate how to get the most from data, ensuring data is efficiently and effectively captured, processed, stored and disposed of.
Main duties of the job
The post holder will be responsible for monitoring and reporting of the Trusts RTT Performance and supporting the Divisional Director Surgery, Women and Childrens Division as the Trust RTT Operational Lead with improving operational delivery to achieve a strong RTT performance. This includes managing the Trusts RTT Validation Team.
The post holder will also be responsible for the Trusts Access Policy and processes primarily focusing on the 18 week referral to treatment (RTT) but will also support with the access processes relating to the both the 6 week diagnostic standards and the cancer standards.
In addition, the post holder will be the primary contact and have overall responsibility for all elements of Data Quality across the Trust. They will champion and train colleagues in how to get the most from data, ensuring data is efficiently and effectively captured, processed, stored and disposed of.
About us
This is an exciting time to join the team at GWH, increasing demand on services means that healthcare in Swindon and Wiltshire is changing and being an integrated acute and community Foundation Trust means that we are at the forefront of the most exciting transformation the sector has seen.
We are seeking to fundamentally change the way we do things whilst always keeping the patient at the centre of everything we do. High quality data is at the centre of this, so that our change is intelligent and evidence-based. The aim is not just to serve the local people its to offer outstanding services in appropriate care settings that exceed expectations.
Job description
Job responsibilities
The Head of RTT Performance and Data Quality has a number of core roles:
- Trust wide responsibility for monitoring and reporting of RTT Performance
- Supporting the Divisional Director Surgery, Women and Childrens Division with improving operational delivery to achieve a strong RTT performance across all Divisions/Service Teams
- Line management responsibility for the Trust RTT Validation Team
- Trust wide responsibility for the design, implementation, coordination and monitoring of all Trust Access Policies, developing an innovative framework of mutually supportive activity which drives financial targets.
- Work with stakeholders across the Trust to define and then execute the data management governance model, including data ownership and data quality standards.
- Responsible for developing, embedding and managing a Data Strategy and Data Quality Policy across the Trust, enhancing (where required) data management procedures and processes in line with the developed Data Strategy to ensure the availability of timely, accurate and complete data.
- Responsible for ensuring the development of controlled single source of the truth data repositories and reporting to ensure consistency of data across the Trust
- Own and coordinate the capture and assessment of Data Quality Risks and Issues on behalf of the Trust in an appropriate DQ Issue Log.
- Management of the DQ Issue log with stakeholders across the Trust via a Data Quality Board to effectively manage and eliminate Data Quality issues at source.
- Responsible for developing and embedding a data quality dashboard:to define what good looks like in terms of data quality KPIs and targets and to enable the Trust to measure and monitor data quality across key systems and processes.
- Lead the management of the Patient Tracking List from a Trust-wide perspective, assisting Business Units to meet milestones for all access targets
- Lead with Trust-wide Access Targets and Objectives.
- Provide expert advice and guidance on the generation of Business Cases by The Heads of Service (HoS) across the Divisions to deliver service improvement and drive RTT Performance.
- Develop and maintain Trust Access Policies, incorporating National Guidelines, Clinical Commissioning Group direction and Trust Strategy, and lead on implementation and monitoring in order to operate a safe and efficient service.
- Implement standardised modelling approaches for capacity management across all Divisions, in order to deliver an efficient service, in relation to delivering RTT/access targets.
- Act as RTT advocate for Divisional Directors, leading with diagnostics and briefing at Board level.
- Engage with Consultants and Operational Teams to ensure buy-in and reach agreement where highly complex concepts may be subject to conflicting expert opinion, using highly developed negotiating skills to ensure that the decisions made are aligned with access objectives.
- Communicate and educate the Trust on access policy and process, championing best practice and developing a culture of financial awareness in relation to waiting list activity.
- Maintain a consistent approach to the Trust Access Policy across all Divisions through effective messaging, monitoring and liaison with Senior Leadership.
- Motivate HoS to drive quality improvement which delivers improved RTT performance.
- Prepare and present Board Reports, brief Senior Management and Clinical Commissioning Groups on the Trusts Access Performance. This may involve the dissemination of highly complex information, which may be contentious and divide expert opinion and will require robust responses in the event of challenges.
- Represent the Trust to external stakeholders in matters relating to Access.
- Develop and nurture strong relationships and networks which enable best practice, including Regional and National.
- Highlight exceptions and risks, advising on mitigation action to ensure the delivery of Trust wide targets.
- Provide robust and effective leadership in the management of Patient Tracking Lists across all Divisions, ensuring that all HoSs are aligned to the common purpose of meeting targets.
- Establish common practices across the Divisions which improve both the efficiency and effectiveness of approaches to access work. This includes the development of management tools to manage capacity issues.
- Ensure the timely delivery of all Trust wide reports and returns relating to RTT activity.
- Lead with RTT impact assessment for localised project activity, identifying opportunities to develop and expand initiatives which increase productivity.
- Advise on peripheral policy which impacts on the delivery of access targets.
- Work directly with Clinical Commissioning Groups and other external bodies in order to ensure that Trust Policy is consistent and aligned, working with The Trusts Contracts Team to ensure consistent messaging.
- Provide robust and effective leadership to implement processes within operational services, ensuring information is reflective and provides accurate reporting
Please see attached full Job description
Job description
Job responsibilities
The Head of RTT Performance and Data Quality has a number of core roles:
- Trust wide responsibility for monitoring and reporting of RTT Performance
- Supporting the Divisional Director Surgery, Women and Childrens Division with improving operational delivery to achieve a strong RTT performance across all Divisions/Service Teams
- Line management responsibility for the Trust RTT Validation Team
- Trust wide responsibility for the design, implementation, coordination and monitoring of all Trust Access Policies, developing an innovative framework of mutually supportive activity which drives financial targets.
- Work with stakeholders across the Trust to define and then execute the data management governance model, including data ownership and data quality standards.
- Responsible for developing, embedding and managing a Data Strategy and Data Quality Policy across the Trust, enhancing (where required) data management procedures and processes in line with the developed Data Strategy to ensure the availability of timely, accurate and complete data.
- Responsible for ensuring the development of controlled single source of the truth data repositories and reporting to ensure consistency of data across the Trust
- Own and coordinate the capture and assessment of Data Quality Risks and Issues on behalf of the Trust in an appropriate DQ Issue Log.
- Management of the DQ Issue log with stakeholders across the Trust via a Data Quality Board to effectively manage and eliminate Data Quality issues at source.
- Responsible for developing and embedding a data quality dashboard:to define what good looks like in terms of data quality KPIs and targets and to enable the Trust to measure and monitor data quality across key systems and processes.
- Lead the management of the Patient Tracking List from a Trust-wide perspective, assisting Business Units to meet milestones for all access targets
- Lead with Trust-wide Access Targets and Objectives.
- Provide expert advice and guidance on the generation of Business Cases by The Heads of Service (HoS) across the Divisions to deliver service improvement and drive RTT Performance.
- Develop and maintain Trust Access Policies, incorporating National Guidelines, Clinical Commissioning Group direction and Trust Strategy, and lead on implementation and monitoring in order to operate a safe and efficient service.
- Implement standardised modelling approaches for capacity management across all Divisions, in order to deliver an efficient service, in relation to delivering RTT/access targets.
- Act as RTT advocate for Divisional Directors, leading with diagnostics and briefing at Board level.
- Engage with Consultants and Operational Teams to ensure buy-in and reach agreement where highly complex concepts may be subject to conflicting expert opinion, using highly developed negotiating skills to ensure that the decisions made are aligned with access objectives.
- Communicate and educate the Trust on access policy and process, championing best practice and developing a culture of financial awareness in relation to waiting list activity.
- Maintain a consistent approach to the Trust Access Policy across all Divisions through effective messaging, monitoring and liaison with Senior Leadership.
- Motivate HoS to drive quality improvement which delivers improved RTT performance.
- Prepare and present Board Reports, brief Senior Management and Clinical Commissioning Groups on the Trusts Access Performance. This may involve the dissemination of highly complex information, which may be contentious and divide expert opinion and will require robust responses in the event of challenges.
- Represent the Trust to external stakeholders in matters relating to Access.
- Develop and nurture strong relationships and networks which enable best practice, including Regional and National.
- Highlight exceptions and risks, advising on mitigation action to ensure the delivery of Trust wide targets.
- Provide robust and effective leadership in the management of Patient Tracking Lists across all Divisions, ensuring that all HoSs are aligned to the common purpose of meeting targets.
- Establish common practices across the Divisions which improve both the efficiency and effectiveness of approaches to access work. This includes the development of management tools to manage capacity issues.
- Ensure the timely delivery of all Trust wide reports and returns relating to RTT activity.
- Lead with RTT impact assessment for localised project activity, identifying opportunities to develop and expand initiatives which increase productivity.
- Advise on peripheral policy which impacts on the delivery of access targets.
- Work directly with Clinical Commissioning Groups and other external bodies in order to ensure that Trust Policy is consistent and aligned, working with The Trusts Contracts Team to ensure consistent messaging.
- Provide robust and effective leadership to implement processes within operational services, ensuring information is reflective and provides accurate reporting
Please see attached full Job description
Person Specification
Qualifications
Essential
- Bachelors Degree or relevant equivalent knowledge & experience related to analysis or information management
- Evidence of on-going development and continuous learning
- Recognised Health Informatics qualification or equivalent experience
Desirable
- Recognised qualification in programme methodology at practitioner level, e.g. Managing Successful Programmes, or equivalent experience in programme management
- General Management qualification
Experience
Essential
- Over a year's experience at senior management level, successfully taking responsibility for meeting a wide range of service and business performance targets.
- Experience of the delivery of a complex technical strategy in a medium/large organisation (preferably within healthcare)
- Experience of providing self service tools using products such as PowerBI/Tableau/QlikView and able to support such a development
- Exceptional leadership and communication skills with experience of dealing directly with a wide range of internal and external stakeholders.
- Experience of implementing improvement, monitoring change and assisting staff in changing their working practices.
- Extensive experience of contributing to the development of and implementing organisational/business strategy, transforming vision into solid action at all levels.
Person Specification
Qualifications
Essential
- Bachelors Degree or relevant equivalent knowledge & experience related to analysis or information management
- Evidence of on-going development and continuous learning
- Recognised Health Informatics qualification or equivalent experience
Desirable
- Recognised qualification in programme methodology at practitioner level, e.g. Managing Successful Programmes, or equivalent experience in programme management
- General Management qualification
Experience
Essential
- Over a year's experience at senior management level, successfully taking responsibility for meeting a wide range of service and business performance targets.
- Experience of the delivery of a complex technical strategy in a medium/large organisation (preferably within healthcare)
- Experience of providing self service tools using products such as PowerBI/Tableau/QlikView and able to support such a development
- Exceptional leadership and communication skills with experience of dealing directly with a wide range of internal and external stakeholders.
- Experience of implementing improvement, monitoring change and assisting staff in changing their working practices.
- Extensive experience of contributing to the development of and implementing organisational/business strategy, transforming vision into solid action at all levels.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
