East of England Ambulance Service

Ambulance Care Assistant - North Essex

The closing date is 21 September 2025

Job summary

We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centre's and other similar facilities.

We can offer you a 3 week paid training course. You would need to be available to attend a training on a full time basis over a period of 15 workings days. Clinically trained to standards that allow you to be competent as a 'First Person on Scene', patient transport driver training, and a full uniform. Every day is different as an ACA and you could really make a difference to our patients.

During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues. As an example Welwyn Garden City and Chelmsford. You MUST be able to commit to undertaking the training course as outlined above.

Main duties of the job

To convey and care for patients who have been appropriately allocated withinthe protocols of the East of England Ambulance Service NHS Trust. Thisincludes acute, urgent and routine patients.

To work in a team of two, or on your own, undertaking duties in a variety of vehicle types.

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

Details

Date posted

10 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

247-PTS-ACANEss-0925

Job locations

Colchester, Greenstead, Clacton, Weeley, Harwich, Frinton

North Essex

CO3 9AB


Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Qualifications

Essential

  • Full car driving licence (max 3 penalty points on licence)

Desirable

  • C1 (1 for Provisional)

Knowledge & Experience

Essential

  • Experience of working with the public, demonstrating sound customer care skills
  • Experience of working in a fast-paced environment, and ability to remain calm and professional.

Desirable

  • Previous work in a caring profession.
  • Knowledge of Patient Transport Services.
Person Specification

Qualifications

Essential

  • Full car driving licence (max 3 penalty points on licence)

Desirable

  • C1 (1 for Provisional)

Knowledge & Experience

Essential

  • Experience of working with the public, demonstrating sound customer care skills
  • Experience of working in a fast-paced environment, and ability to remain calm and professional.

Desirable

  • Previous work in a caring profession.
  • Knowledge of Patient Transport Services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Ambulance Service

Address

Colchester, Greenstead, Clacton, Weeley, Harwich, Frinton

North Essex

CO3 9AB


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Colchester, Greenstead, Clacton, Weeley, Harwich, Frinton

North Essex

CO3 9AB


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

PTS Operations Manager

Carly Brinkley

carly.brinkley@eastamb.nhs.uk

07736625645

Details

Date posted

10 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

247-PTS-ACANEss-0925

Job locations

Colchester, Greenstead, Clacton, Weeley, Harwich, Frinton

North Essex

CO3 9AB


Supporting documents

Privacy notice

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