Ambulance Care Assistant - West Essex
The closing date is 10 September 2025
Job summary
We are currently recruiting enthusiastic and passionate Ambulance Care Assistants to transport non-emergency patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!
You will need to be flexible, adaptable and have a caring approach. A good sense of humour and local knowledge of the area will also be an advantage.
Please ensure that your application relates to the essential criteria in the person specification.
Every day is different as an ACA and you could really make a difference to our patients.
Main duties of the job
The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.
You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.
You need a full UK manual car driving licence, with at least one years driving experience.(Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)
Your role with EEAST PTS would start with a3 week paid training course (Monday - Friday). The training involves clinical training to be a 'First Person on Scene', and patient transport driver training.
It is your responsibility to attend the training course in full and successful completion of the course is a requirement of the offer of employment. The courses are held in Welwyn Garden City and travel expenses will be reimbursed in line with Trust policy.
You MUST be able to commit to undertaking the training course as outlined above.
About us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Details
Date posted
28 August 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum (£11.67 per hour)
Contract
Permanent
Working pattern
Full-time
Reference number
247-PTS-ACAWE-0825
Job locations
St Margaret's Hospital, Epping
Hawthorn Lodge, St Margaret's Hospital Epping
CM16 6TN
Employer details
Employer name
East of England Ambulance Service
Address
St Margaret's Hospital, Epping
Hawthorn Lodge, St Margaret's Hospital Epping
CM16 6TN
Employer's website
https://www.eastamb.nhs.uk (Opens in a new tab)








Employer contact details
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