Make Ready Operative - Norwich
The closing date is 03 September 2025
Job summary
MAKE READY OPERATIVE - NORWICH
Have you ever wondered how YOU can make a difference contributing to saving lives every day?
Make Ready Services has vacancies for roles which involve preparing emergency ambulances for operational duty and includes cleaning vehicles, checking basic serviceability and equipment, and restocking the medical consumables.
This dynamic role has shift patterns which cover both days and nights.
Working for Make Ready Services at East of England Ambulance Services NHS Trust (EEAST) you will also be eligible for the following benefits:
- Additional 5% fringe (high-cost area) in certain areas of Hertfordshire and Essex
- NHS Pension Scheme
- Free parking
- Minimum of 27 days annual leave + 8 days bank holiday (increases with years of service)
- Occupational Health services including a 24hr Employee Assistance Program, mental health and wellbeing, legal and financial services
- Staff support networks including BAME, LGBTQ+, Multi Faith and All Women in EEAST
Main duties of the job
As a Make Ready Operative (MRO) you will typically work in a small team with a supervisor overseeing the work and on hand for support. As well as the vital role of preparing emergency vehicles for operational duties, you will support the management of stock and equipment assets and restock module bags destined for the vehicles. Significant care and attention to detail is required in module bag preparation whilst vehicle preparation is undertaken with a record required of every check undertaken.
The requirement to work shifts includes nights and weekends and a degree of flexibility will be required to ensure our service delivery is maintained. You will also need good communication skills and a basic understanding of IT will be essential along with the ability to work to tight deadlines.
Your role will also involve moving ambulances and vehicles so a UK manual driving licence with a commitment to attaining a full C1 licence within 12 months of commencement of the role is mandatory.
You will need to have a high attention to detail, an ability to follow step by step instructions and to be able to work as part of a team in a customer focused environment to succeed in this role.
About us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Details
Date posted
20 August 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
247-OSE-MRONrw-0825A
Job locations
Longwater Ambulance Station
Alex Moorhouse Way, Longwater Business Park
New Costessey, Norwich
NR5 0JT
Employer details
Employer name
East of England Ambulance Service
Address
Longwater Ambulance Station
Alex Moorhouse Way, Longwater Business Park
New Costessey, Norwich
NR5 0JT
Employer's website
https://www.eastamb.nhs.uk (Opens in a new tab)








Employer contact details
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