Job summary
An exciting opportunity has arisen for a Business Change Manager on a fixed term contract for 15 months to lead, facilitate and support users of the systems to enable ongoing benefits realisation and ensure optimum use of the systems and processes. Leading on the management of staff benefits in conjunction with the Project Manager and key stakeholders, they will ensure that benefits are planned and realised. subject matter expertise and project management skills, as needed to support the successful delivery of changes required by the Team Based Working Programme. As a Business change Manager, the post holder will be required to lead change initiatives and projects, both across directorates and with partner agencies, to deliver the changes required in all service lines and geographical areas of EEAST.
Main duties of the job
The Business Change Manager will support with the the development of benefits maps, profiles and review documentation and initiating regular benefits reviews post initiative closure. The post holder will support and guide the service through transformational change, ensuring all users are adequately prepared for implementation and adoption of the changes. To maximise the potential benefits of any system milestones to ensure that the Trust and its employees can easily use the full functionality of the systems. To spot opportunities for improvements, innovations, and future proofing of systems.The responsibilities will vary according to the needs of the programme, ranging from providing expert advice on Team Based rota design matched to demand, contracted hours and Working Time Directive, Scheduling process, facilitation of internal and external stakeholders at engagement events, preparation of business cases, project initiation documents, managing the implementation of agreed changes, through to realising the benefits of changes made, post-project evaluation and sharing lessons learnt across the organisation.The Planning and Resource Transformation Programme Director will identify the work programme and outline objectives for the post holder.
About us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Job description
Job responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Job description
Job responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person Specification
Qualifications
Essential
- Project qualification PRINCE 2 / Agile Practitioner level
- Management qualification or equivalent experience
Desirable
- System redesign qualification e.g., LEAN, six sigma
- Educated to a degree level or equivalent experience
Knowledge & Experience
Essential
- Knowledge and previous experience of development of Workforce rotas and scheduling services
- Organising and delivering complex project plans
- Proven experience of delivering cost improvements through service redesign
- Knowledge of GDPR information governance
- Experience of project implementation including process analysis and mapping
Desirable
- NHS and/or change management experience
- Proven experience of building successful partnership relationships
- Evidence of business change knowledge and experience
- Experience of training to support business change
Practical and Intellectual Skills, Personal Qualities, Abilities & Attributes
Essential
- Ability to plan and prioritise own work and that of others to meet required deadlines.
- Values diversity and difference, operates with integrity and openness.
Desirable
- An innovative and creative thinker with the ability to identify business opportunities.
- Skilled in the use of software packages to support the creation of high quality business cases, tenders, and reports
- An ability to convey highly complex and sensitive material accessibly and compellingly.
- Strategic thinker
- Excellent communication skills
- Excellent leadership and teaching skills
- Excellent interpersonal and influencing skills.
- Strong ability to empathise and be sensitive to the needs of others, to overcome barriers to understanding to achieve project outcomes.
Person Specification
Qualifications
Essential
- Project qualification PRINCE 2 / Agile Practitioner level
- Management qualification or equivalent experience
Desirable
- System redesign qualification e.g., LEAN, six sigma
- Educated to a degree level or equivalent experience
Knowledge & Experience
Essential
- Knowledge and previous experience of development of Workforce rotas and scheduling services
- Organising and delivering complex project plans
- Proven experience of delivering cost improvements through service redesign
- Knowledge of GDPR information governance
- Experience of project implementation including process analysis and mapping
Desirable
- NHS and/or change management experience
- Proven experience of building successful partnership relationships
- Evidence of business change knowledge and experience
- Experience of training to support business change
Practical and Intellectual Skills, Personal Qualities, Abilities & Attributes
Essential
- Ability to plan and prioritise own work and that of others to meet required deadlines.
- Values diversity and difference, operates with integrity and openness.
Desirable
- An innovative and creative thinker with the ability to identify business opportunities.
- Skilled in the use of software packages to support the creation of high quality business cases, tenders, and reports
- An ability to convey highly complex and sensitive material accessibly and compellingly.
- Strategic thinker
- Excellent communication skills
- Excellent leadership and teaching skills
- Excellent interpersonal and influencing skills.
- Strong ability to empathise and be sensitive to the needs of others, to overcome barriers to understanding to achieve project outcomes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
