Business Change Support Manager

East of England Ambulance Service

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a Business Change Manager to join the Planning and Resourcing Programme team on a fixed term contract (ends March 2025) to facilitate and support the development of a new approach to resource planning in the Trust. You will need to have significant experience of change management involving resource planning systems and scheduling a large complex workforce. You will be a subject matter expert supporting the implementation of this complex programme which will have a positive impact on all areas of the organisation.

Main duties of the job

The role of Business Change Support Manager is to be a key subject matter expert to enable the successful implementation of the Planning & Resourcing Programme at EEAST.

The post holder will be required to implement change initiatives and projects, both across directorates and with partner agencies, to deliver the changes required in all service lines and geographical areas of EEAST.

The Business Change Support Manager will be part of the project team on a fixed term basis to lead, facilitate and support users of the systems to enable ongoing benefits realisation and ensure optimum use of the systems and processes.

The post holder will use their knowledge and expertise to:

Support user through implementation and adoption of changes.

maximise the potential benefits of any system milestones

spot opportunities for improvements and innovations

The responsibilities will vary according to the needs of the programme, ranging from providing expert advice on workforce management system configuration, scheduling processes, facilitation of internal and external stakeholders at engagement events, preparation of policy and process documents, managing the implementation of agreed changes, through to realising the benefits of changes made, post-project evaluation and sharing lessons learnt across the organisation. Experience of GRS, ESR and Skillstream will be an advantage.

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Date posted

02 October 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

247-A&E-BCSM-1024

Job locations

Bedford Office

Hammond Road

Bedford

MK41 0RG


Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Qualifcations

Essential

  • Educated to Master's Level in a relevant subject or significant equivalent experience.

Skills & Knowledge

Essential

  • Expert knowledge and previous experience of development of workforce management and scheduling services.
  • Proven ability to produce written documentation including policies, SOPs, reports and presentations.

Desirable

  • Knowledge and previous experience of EEAST workforce management systems including GRS and ESR

Personal Qualities

Essential

  • Ability to plan and prioritise own work and that of others to meet required deadlines
Person Specification

Qualifcations

Essential

  • Educated to Master's Level in a relevant subject or significant equivalent experience.

Skills & Knowledge

Essential

  • Expert knowledge and previous experience of development of workforce management and scheduling services.
  • Proven ability to produce written documentation including policies, SOPs, reports and presentations.

Desirable

  • Knowledge and previous experience of EEAST workforce management systems including GRS and ESR

Personal Qualities

Essential

  • Ability to plan and prioritise own work and that of others to meet required deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Ambulance Service

Address

Bedford Office

Hammond Road

Bedford

MK41 0RG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Bedford Office

Hammond Road

Bedford

MK41 0RG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Programme Director

Steve West

steve.west@eastamb.nhs.net

07736618463

Date posted

02 October 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

247-A&E-BCSM-1024

Job locations

Bedford Office

Hammond Road

Bedford

MK41 0RG


Supporting documents

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