Day Controller / Planner - Bedfordshire

East of England Ambulance Service

Information:

This job is now closed

Job summary

We are looking for a dynamic thinker to support our local planning of patient journeys . The role involves effectively planning patient journeys to and from home / health care setting using our cleric system and against set key performance indicators.Our patients have varying clinical and mobility needs, some of our patients travel regularly with us into renal and oncology units. Our patients and staff are our priority, ensuring we show care, compassion and empathy.

You will need a calm approach under pressure, have geographical knowledge of working areas. Customer service skills are also key as you will be liaising with patients, clinics and our staff, keeping calm under pressure and following the Trust's vision and values.

Main duties of the job

Responsible for the planning of transport for future dates. Responsible for the control of ambulance service resources for the current day. To ensure all patients on our transport get home as quickly as possible.

About us

Great healthcare requires great people. That's why we are doing everything we can to recruit committed, skilled people - and to make sure we support our new and existing employees, so they choose to stay with us.

#WeAreEEAST

We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).Please visit our recruitmentsupport page for advice on completing your application.

Date posted

02 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

247-PTS-DCPlan-0824P

Job locations

Bedford PTS Control Room

Hammond Road

Bedford

MK41 0RG


Job description

Job responsibilities

Please see the attached JD and PS for more details on the role.Team working is vital to support our patients, liaising with other areas to make best use of our resources and efficiencies. Applying approaches to problem solving in times of pressure. The role can be varied and at times pressured particularly during seasonal pressures and in times of a pandemic.

Job description

Job responsibilities

Please see the attached JD and PS for more details on the role.Team working is vital to support our patients, liaising with other areas to make best use of our resources and efficiencies. Applying approaches to problem solving in times of pressure. The role can be varied and at times pressured particularly during seasonal pressures and in times of a pandemic.

Person Specification

Qualifications

Essential

  • English and Maths GCSE Grade C or Equivalent

Desirable

  • Previous SPLA experience

Skills

Essential

  • Excellent Organisation and Communication Skills

Desirable

  • Experience in planning

Knowledge

Essential

  • Knowledge of Geographic areas

Desirable

  • Knowledge of PTS
Person Specification

Qualifications

Essential

  • English and Maths GCSE Grade C or Equivalent

Desirable

  • Previous SPLA experience

Skills

Essential

  • Excellent Organisation and Communication Skills

Desirable

  • Experience in planning

Knowledge

Essential

  • Knowledge of Geographic areas

Desirable

  • Knowledge of PTS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Ambulance Service

Address

Bedford PTS Control Room

Hammond Road

Bedford

MK41 0RG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Bedford PTS Control Room

Hammond Road

Bedford

MK41 0RG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Service Delivery manager

Max Page

max.page@eastamb.nhs.uk

07720592428

Date posted

02 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

247-PTS-DCPlan-0824P

Job locations

Bedford PTS Control Room

Hammond Road

Bedford

MK41 0RG


Supporting documents

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