Job summary
The Local Area Manager is a key role within the Directorate and will provide, effective leadership and direction to all staff and managers within a specified sector. The post holder will work with the Head of Clinical Operations to ensure the implementation, and future development, of EEAST's Clinical/UEC strategy, focusing internally on Trust development.
Please note that there are currently permanent vacancies for this role based in Ipswich, Harlow and Peterborough. Hub bases and locations are subject to change during the recruitment period.Please clearly identify the location that you are applying for in your application.
Assessments for this role are currently planned to be held on 24 and 25 June 2024 (subject to change). Full details will be provided as soon as possible following shortlisting.
Main duties of the job
The post holder will contribute to the service planning process of the Trust and will be involved in a number of key strategic and operational developments, including significant business change processes. They will be responsible to the Head of Clinical Operations, for the management of a defined geographical sector, aligned to one of six ICSs. This will require an ability to communicate clearly and concisely within the organisation and with external agents.
In collaboration with the Sector Clinical Leads, and wider Medical/Clinical Directorate, ensure continuous evaluation of clinical activities, standards, and service development. Assist and support the development of a culture of lifelong learning and research within operations, ensure the clinical quality agenda is continuously developed and evaluated at a local level through clinical audit and to be responsible for clinical performance in the designated sector.
About us
EEAST employs over 5,000 staff with a further 1,000+ volunteers who between them cover 7,500 square miles and care for a population of more than 6 million.
Our three control rooms in Bedfordshire, Norfolk and Essex handle more than 1 million 999 calls every year, over 2,500 calls a day.
We manage a fleet of over 1,000 vehicles including double staffed ambulances, rapid response cars, operational commander response vehicles, patient transport and support service vehicles.
The East of England works alongside 17 Acute Trusts with Accident & Emergency services and a Major Trauma Centre in Cambridge. Access is available to neighbouring MTCs such as those in London.
Our core values:
- Care - We value warmth, empathy and compassion in all our relationships
- Teamwork - Together as one, we work with pride and commitment to achieve our vision
- Quality - We strive to consistently achieve high standards through continuous improvement
- Respect - We value individuals, including our patients, our staff and our partners in every interaction
- Honesty - We value a culture that has trust, integrity and transparency at the centre of everything we do
Our 4 goals are:
- Be an exceptional place to work, volunteer and learn
- Provide outstanding quality of care and performance
- Be excellent collaborators and innovators as system partners
- Be an environmentally and financially sustainable organisation
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the associated attachment/s.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the associated attachment/s.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to Master's level, or equivalent level of experience of working at a senior level in specialist area
- Must have an understanding of the background to, and aims of, current health care policy, and appreciate the implications of this on engagement
- Member of relevant professional body
- NARU occupational standards Tactical Commander accreditation, or willing to complete within the next 12 months
- Have or be willing to complete Blue Light driver course to enable a response to a major or critical incident
Communication Skills
Essential
- Developed communication skills for delivering key messages to a range of stakeholders, both internal and external (including outside the NHS) to the organisation, some at very senior level
- Ability to use informed persuasion to influence others
Analytical Skills
Essential
- Ability to identify risks, anticipate issues and create solutions, and to resolve problems in relation to project or service delivery
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
Planning Skills
Essential
- Evidence of planning and delivering programmes and projects and services on time
Management Skills
Essential
- Abilities for financial and staff management
Autonomy
Essential
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales, Interpreting national policy for implementation
Equality & Diversity
Essential
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
Financial
Essential
- Previously responsible for a budget, involved in budget setting, and working knowledge of financial processes
Person Specification
Knowledge, Training and Experience
Essential
- Educated to Master's level, or equivalent level of experience of working at a senior level in specialist area
- Must have an understanding of the background to, and aims of, current health care policy, and appreciate the implications of this on engagement
- Member of relevant professional body
- NARU occupational standards Tactical Commander accreditation, or willing to complete within the next 12 months
- Have or be willing to complete Blue Light driver course to enable a response to a major or critical incident
Communication Skills
Essential
- Developed communication skills for delivering key messages to a range of stakeholders, both internal and external (including outside the NHS) to the organisation, some at very senior level
- Ability to use informed persuasion to influence others
Analytical Skills
Essential
- Ability to identify risks, anticipate issues and create solutions, and to resolve problems in relation to project or service delivery
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
Planning Skills
Essential
- Evidence of planning and delivering programmes and projects and services on time
Management Skills
Essential
- Abilities for financial and staff management
Autonomy
Essential
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales, Interpreting national policy for implementation
Equality & Diversity
Essential
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
Financial
Essential
- Previously responsible for a budget, involved in budget setting, and working knowledge of financial processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
