East of England Ambulance Service

Emergency Operations Administrator - Suffolk

Information:

This job is now closed

Job summary

A fantastic new vacancy has arisen at our Ipswich site - We are recruiting for an experienced administrator to support the smooth running of our ambulance station.

In this critical role you will support the Operational Managers with their administration, in order to allow them greater capacity to carry out their broader operational duties.

Main duties of the job

Your main responsibilities will include looking after all the administrative duties to facilitate the smooth running of the stations.

Main duties include;

  • Being the single point of contact for staff queries
  • Liaising with Payroll
  • Minute Taking
  • Facilitating planning for staff to attend training
  • Produce reports as and when required

Full list of duties can be found in the job description.

About us

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment, EEAST can offer you that and more!

Our Staff Benefits include:

  • A minimum 27 days' holiday a year (increasing to 29 days after 5 years service and 33 days after 10 years' service) plus bank holidays.
  • Generous NHS Pension Scheme
  • Flexible working arrangements
  • Learning and development tailored to your role
  • A wide variety of staff support networks including access to health and well-being initiatives and programmes.
  • Access to NHS discounts, offering NHS employees a range of money-saving deals
  • Car Leasing Scheme

Details

Date posted

30 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

247-A&E-EOASNE-0424

Job locations

Ipswich

Ipswich

IP4 5PG


Job description

Job responsibilities

Essential Skills:

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience
  • Demonstrable experience of working in an administrative environment and working with computerised data
  • Clear communicator with good writing, data entry, and telephone

Desirable Skills:

  • Working knowledge of Microsoft Office including Word and
  • Understanding of Data Protection
  • Experience of working in a health care environment

For full vacancy details, please view the Person Specification and Job Description.

Job description

Job responsibilities

Essential Skills:

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience
  • Demonstrable experience of working in an administrative environment and working with computerised data
  • Clear communicator with good writing, data entry, and telephone

Desirable Skills:

  • Working knowledge of Microsoft Office including Word and
  • Understanding of Data Protection
  • Experience of working in a health care environment

For full vacancy details, please view the Person Specification and Job Description.

Person Specification

Knowledge, Training, and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
  • Demonstrable experience of working in an administrative environment and working with computerised data systems.
  • Trained or willing to work towards Loggist training.

Desirable

  • Experience of working in a health care environment.
  • Awareness of a range of Health Services provisions.
  • Working knowledge of Microsoft Office including Word and Excel.
  • Knowledge of NHS issues.
  • Understanding of Data Protection legislation.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Clear communicator with good writing, data entry, and telephone skills.
  • Ability to work effectively as part of a team.
  • Problem solving skills.
  • Must be able to maintain confidentiality and trust.
  • Flexible approach to work

Autonomy

Essential

  • Able to work on own initiative, organising and prioritising own workload to set deadlines.

EEAST Values and Behaviours

Essential

  • Evidence that personal behaviour reflects Trust Values (Care, Teamwork, Quality, Respect, Honesty)
Person Specification

Knowledge, Training, and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
  • Demonstrable experience of working in an administrative environment and working with computerised data systems.
  • Trained or willing to work towards Loggist training.

Desirable

  • Experience of working in a health care environment.
  • Awareness of a range of Health Services provisions.
  • Working knowledge of Microsoft Office including Word and Excel.
  • Knowledge of NHS issues.
  • Understanding of Data Protection legislation.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Clear communicator with good writing, data entry, and telephone skills.
  • Ability to work effectively as part of a team.
  • Problem solving skills.
  • Must be able to maintain confidentiality and trust.
  • Flexible approach to work

Autonomy

Essential

  • Able to work on own initiative, organising and prioritising own workload to set deadlines.

EEAST Values and Behaviours

Essential

  • Evidence that personal behaviour reflects Trust Values (Care, Teamwork, Quality, Respect, Honesty)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Ambulance Service

Address

Ipswich

Ipswich

IP4 5PG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Ipswich

Ipswich

IP4 5PG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Delivery Manager

Kerry Gaskin

Kerry.Gaskin@eastamb.nhs.uk

Details

Date posted

30 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

247-A&E-EOASNE-0424

Job locations

Ipswich

Ipswich

IP4 5PG


Supporting documents

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