Job summary
To have responsibility for effectively leading Community First Responders, and Public Access Defib (PAD) sites operation within a designated geographical area (including training of staff, provision of equipment), achieving national performance standards and ensuring the highest quality of clinical care and patient satisfaction.
The Community Response Manager works as part of a wider team supporting the volunteer and community agenda, in partnership with local health and social care colleagues, as well as business and community leaders. Leading, managing and supporting volunteers and the community agenda.
Main duties of the job
An exciting opportunity has arisen to provide support to the delivery of the volunteer agenda within Bedfordshire and Hertfordshire supporting patient care, community education and partnership working.
The successful candidate will have good communication and organisational skills, and be able to work on their own initiative and be flexible to deliver the Community Partnership Team agenda, supporting both volunteer activity and partnership working with external agencies in the delivery of patient care across the region.
For further details contact Lorna Hayes,T: 07736 491062 orlorna.hayes@eastamb.nhs.uk
About us
Working within EEAST provides you with a supportive environment, where you can make a difference to patients, through the service and provision that you support, and also support the well being of volunteers and communities.
Job description
Job responsibilities
Overall leadership, management and support of volunteers, ensuring governance, training and well being is provided for all volunteers.
Support community health initiatives and health provision such as AEDs, community education.
Engage and develop relationships within local health and social care, business, community organisations and education setting.
Support the wider volunteer development and regional initiatives as part of the wider team of volunteer managers.
Job description
Job responsibilities
Overall leadership, management and support of volunteers, ensuring governance, training and well being is provided for all volunteers.
Support community health initiatives and health provision such as AEDs, community education.
Engage and develop relationships within local health and social care, business, community organisations and education setting.
Support the wider volunteer development and regional initiatives as part of the wider team of volunteer managers.
Person Specification
Qualifications
Essential
- Master's degree level in management or equivalent experience
- Ability to continue professional development.
Desirable
- IHCD Paramedic - State registered (HPC), IHCD Emergency Medical Technician or Allied Health Professional Teaching qualification
- Proven clinical background/experience.
- Management qualification or willingness to attain within 12 months
- Practicing Resuscitation Council UK ALS Instructor
Skills and knowledge
Essential
- Good organisational and planning skills (time management)
- Written and verbal communication skills and ability to provide relevant reports
- Appreciation of Third Sector Working
Desirable
- Thorough understanding of the underpinning principles of equal opportunities, health and safety at work, risk management, data protection and confidentiality
- Media training skills
Experience
Essential
- Experience of utilising information and communications technology (ICT) and operating Microsoft Office based applications
- Experience of effectively working across organisational, professional or cultural boundaries
- Proven experience of managing volunteers and staff
Desirable
- Audit experience.
- Experience of dealing with the media and public inquiries
Personal Qualities
Essential
- Demonstrate a high level of commitment to the provision of an efficient and effective service
- Have a flexible approach to working.
- Must have a keen interest in providing patients with the best possible delivery of pre-hospital care
Desirable
- Experience of working in a multi-professional team environment
Person Specification
Qualifications
Essential
- Master's degree level in management or equivalent experience
- Ability to continue professional development.
Desirable
- IHCD Paramedic - State registered (HPC), IHCD Emergency Medical Technician or Allied Health Professional Teaching qualification
- Proven clinical background/experience.
- Management qualification or willingness to attain within 12 months
- Practicing Resuscitation Council UK ALS Instructor
Skills and knowledge
Essential
- Good organisational and planning skills (time management)
- Written and verbal communication skills and ability to provide relevant reports
- Appreciation of Third Sector Working
Desirable
- Thorough understanding of the underpinning principles of equal opportunities, health and safety at work, risk management, data protection and confidentiality
- Media training skills
Experience
Essential
- Experience of utilising information and communications technology (ICT) and operating Microsoft Office based applications
- Experience of effectively working across organisational, professional or cultural boundaries
- Proven experience of managing volunteers and staff
Desirable
- Audit experience.
- Experience of dealing with the media and public inquiries
Personal Qualities
Essential
- Demonstrate a high level of commitment to the provision of an efficient and effective service
- Have a flexible approach to working.
- Must have a keen interest in providing patients with the best possible delivery of pre-hospital care
Desirable
- Experience of working in a multi-professional team environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
