Resourcing Support Officer

East of England Ambulance Service

This job is now closed

Job summary

We are looking for an experienced and pro-active Resourcing Support Officer to manage the day-to-day administration of the Resourcing team and provide assistance to the Head of Resourcing, ensuring that all administrative work is completed as required with accuracy and within set timeframes.

Suitable candidates will have experience of working in an HR department and have wider understanding of the HR and Resourcing functions.

The Resourcing Support Officer will provide a comprehensive administrative function involving: the co-ordination of meeting requests and diary management, preparation of agendas and minutes as appropriate and any necessary follow up actions. In addition, there will be a requirement to record team leave and arrange mandatory training for the Resourcing team.

The successful candidate will be expected to use their initiative and be able to work unsupervised, undertaking projects as and when necessary.

Suitable candidates will be able to communicate effectively and efficiently with all levels of management and staff, displaying a high level of tact and diplomacy at all times and processing sensitive information confidentially.

If you have the skills and aptitudes required, then we would love to hear from you!

Please ensure your application relates closely to the Job Description & Person Specification.

Main duties of the job

The post holder will be required to manage the day-to-day administration of the Resourcing team and provide an effective support to the Head of Resourcing, ensuring that all administrative work is completed as required with accuracy and within set timeframes. The post holder should have experience of working in an HR department and have wider understanding of the HR and Resourcing functions.

The Resourcing Support Officer will provide a comprehensive administrative function involving: the coordination of meeting requests and diary management, preparation of agendas and minutes as appropriate and any necessary follow up actions. In addition, there will be a requirement to record team leave and arrange mandatory training for the Resourcing team.The postholder will be expected to use their initiative and be able to work unsupervised, undertaking projects as and when necessary.

The postholder will also be required to communicate effectively and efficiently with all levels of management and staff, displaying a high level of tact and diplomacy at all times and processing sensitive information confidentially.

About us

You will become part of a supportive team, facilitating a wide range of recruitment for EEAST. This is a busy role, but one that offers an excellent sense of achievement and the opportunity to develop a range of coordination and administration skills as well as an understanding of the Ambulance Trust and how they deliver great patient care. You will have the opportunity to learn from your colleagues and will be encouraged to rise to all challenges and opportunities available to you.

Free on-site parking
27 days Holiday (increasing with service) + Bank Holidays
Pension Scheme
NHS & Emergency Services Discounts available

Date posted

19 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

247-SS-RSO-0424

Job locations

Lakeview House, Priory Business Park

Bedford

MK44 3JH

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Educated to NVQ level 4/GCSC/A- Level or equivalent or significant direct experience in similar senior administrative/project support role leading to sound knowledge of administrative procedures.
OCR level 2, diploma in secretarial skills or equivalent.

Desirable

Educated to degree level or equivalent or significant direct experience supporting at director level.

Skills & Knowledge

Essential

Experience of Working in Recruitment or HR Department and wider understanding of the HR functions.
Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, MS Teams and Outlook.
Full administration experience including minute taking and diary management.
Ability to liaise and communicate effectively with staff and managers at all levels in the organisations and with managers from the wider NHS and external organisations.
Ability to work independently and to use own initiative when appropriate and when responding to critical and complex emails on behalf of the Deputy Director Workforce.
Able to use own initiative.

Attributes

Essential

Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.

Person Specification

Qualifications

Essential

Educated to NVQ level 4/GCSC/A- Level or equivalent or significant direct experience in similar senior administrative/project support role leading to sound knowledge of administrative procedures.
OCR level 2, diploma in secretarial skills or equivalent.

Desirable

Educated to degree level or equivalent or significant direct experience supporting at director level.

Skills & Knowledge

Essential

Experience of Working in Recruitment or HR Department and wider understanding of the HR functions.
Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, MS Teams and Outlook.
Full administration experience including minute taking and diary management.
Ability to liaise and communicate effectively with staff and managers at all levels in the organisations and with managers from the wider NHS and external organisations.
Ability to work independently and to use own initiative when appropriate and when responding to critical and complex emails on behalf of the Deputy Director Workforce.
Able to use own initiative.

Attributes

Essential

Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.