Job summary
We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centre's and other similar facilities.
We can offer you a 3 week paid training course. You would need to be available to attend a training on a full time basis over a period of 15 workings days. Clinically trained to standards that allow you to be competent as a 'First Person on Scene', patient transport driver training, and a full uniform. Every day is different as an ACA and you could really make a difference to our patients.
During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues. As an example Barton Mills and Chelmsford. You MUST be able to commit to undertaking the training course as outlined above.
Main duties of the job
To convey and care for patients who have been appropriately allocated withinthe protocols of the East of England Ambulance Service NHS Trust. Thisincludes acute, urgent and routine patients.
To work in a team of two, or on your own, undertaking duties in a variety ofvehicle types.
About us
We value care, teamwork, quality, respect and honesty in order to transform the care we deliver to our communities and welcome applicants who share these values to apply to work at EEAST.
The Patient Transport Services arranges the transportation of non-urgent patients to and from health/social care premises and private residences.
Job description
Job responsibilities
1. Maintain an appropriate level of care for patients, relevant to their condition. This includes recognition of when additional skills or support may be needed.2. Record, process and share information / paperwork regarding patient condition, care undertaken and observations to all appropriate healthcare partners.3. Adhere to Trust policy in respect of the control of confidential information as outlined within the data protection act and the Caldicott principles.4. Drive a range of vehicles in a manner appropriate to the patients condition and in accordance with Trust approved training criteria.5. Complete all relevant operational documentation, e.g. daily routine vehicle checks, patient listings and other information in accordance with Trust policy and ISO9001:2008 requirements.6. Maintain the vehicle in a sanitary condition in line with health & safety, clinical waste management, occupational health, ISO9001:2008 and clinical directorate guidelines. Ensure that all health and safety and policy is adhered to within the working environment, whether within the Trusts premises or at treatment centres.7. Maintain clear and regular communication with the Ambulance Liaison Office and other Healthcare professionals / colleagues, in line with agreed protocols, e.g. ISO and Caldicott. Ensure that the needs of the patient are met and operational efficiency and effectiveness is maintained.8. Assist patients in their homes, both prior to and after transportation, ensuring they have their basic needs catered for and their homes are safe. This includes measuring, highlighting and reporting areas of risk in line with Trust risk assessment procedures.9. Physically manoeuvre and / or lift patients, including the use of Trust supplied carrying aids, in circumstances where patients are unable to manage alone, after undertaking a manual handling risk assessment e.g. up and down stairs and within restricted spaces.10. Ensure that patients are taken to and collected from the agreed treatment area within the hospital or centre in a timely basis.11. Provide any clinical assistance to the authorised level of competence in all circumstances that require it.12. Participate in equipment trials, working parties and highlighting areas of potential personal and organisation service development.13. Required to take personal responsibility for continued professional development through the personal development review process, the knowledge and skills framework and Trust training sessions.
Job description
Job responsibilities
1. Maintain an appropriate level of care for patients, relevant to their condition. This includes recognition of when additional skills or support may be needed.2. Record, process and share information / paperwork regarding patient condition, care undertaken and observations to all appropriate healthcare partners.3. Adhere to Trust policy in respect of the control of confidential information as outlined within the data protection act and the Caldicott principles.4. Drive a range of vehicles in a manner appropriate to the patients condition and in accordance with Trust approved training criteria.5. Complete all relevant operational documentation, e.g. daily routine vehicle checks, patient listings and other information in accordance with Trust policy and ISO9001:2008 requirements.6. Maintain the vehicle in a sanitary condition in line with health & safety, clinical waste management, occupational health, ISO9001:2008 and clinical directorate guidelines. Ensure that all health and safety and policy is adhered to within the working environment, whether within the Trusts premises or at treatment centres.7. Maintain clear and regular communication with the Ambulance Liaison Office and other Healthcare professionals / colleagues, in line with agreed protocols, e.g. ISO and Caldicott. Ensure that the needs of the patient are met and operational efficiency and effectiveness is maintained.8. Assist patients in their homes, both prior to and after transportation, ensuring they have their basic needs catered for and their homes are safe. This includes measuring, highlighting and reporting areas of risk in line with Trust risk assessment procedures.9. Physically manoeuvre and / or lift patients, including the use of Trust supplied carrying aids, in circumstances where patients are unable to manage alone, after undertaking a manual handling risk assessment e.g. up and down stairs and within restricted spaces.10. Ensure that patients are taken to and collected from the agreed treatment area within the hospital or centre in a timely basis.11. Provide any clinical assistance to the authorised level of competence in all circumstances that require it.12. Participate in equipment trials, working parties and highlighting areas of potential personal and organisation service development.13. Required to take personal responsibility for continued professional development through the personal development review process, the knowledge and skills framework and Trust training sessions.
Person Specification
Qualifications
Essential
- Full car driving licence (max 3 penalty points on licence)
Desirable
Knowledge & Experience
Essential
- Experience of dealing with people, demonstrating sound customer care skills.
Desirable
- Previous work in a caring profession. Work with public involvement.
Person Specification
Qualifications
Essential
- Full car driving licence (max 3 penalty points on licence)
Desirable
Knowledge & Experience
Essential
- Experience of dealing with people, demonstrating sound customer care skills.
Desirable
- Previous work in a caring profession. Work with public involvement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
