East of England Ambulance Service

Resource Planning Manager

Information:

This job is now closed

Job summary

Looking for your next role? Why not take a look at our exciting Resource Planning Manager role?

Come join our fantastic and dynamic new centralised the Planning and Resourcing Department, where your skills and contributions will be valued and make a meaningful impact!

The post holder will be responsible for managing the day to day running of the Scheduling Department, ensuring the most cost effective and efficient use of resources to meet demand, in line with Trust policies. The post holder will also lead and manage the Scheduling Coordinators.

HYBRID WORKING - required to work ONSITE and REMOTELY.

We are recruiting to 2 posts. For one of the posts, ONSITE working when required will be at one of the Trust's EOCs (Emergency Operations Centre) - Bedford, Chelmsford or Norwich.

For the 2nd post, ONSITE working when required will be at any of the Trust sites within the Suffolk and North East Essex (SNEE) locality, with occasional travel to other sites within the SNEE locality.

Please note that the Scheduling department's hours of operation is between 0600 and 2200, therefore successful post holders appointed will be required to undertake evening and weekend working on a shift rota or set days basis. Unsocial hours payment will be made in line with Agenda for Change, section 2 - use this link for more information on unsocial hours payments:Unsocial hours payments | NHS Employers

Main duties of the job

To manage the day to day running of the Scheduling Department, ensuring the most cost effective and efficient use of resources to meet demand, in line with Trust policies.

Lead and manage the Scheduling Coordinators.

Ensure the accurate and consistent use of the Workforce Management System to enable the Department to meet its goals and objectives.

Data entry, analysis and information extraction, to present to key managers within the organisation.

Provision of expert guidance, assistance and support to managers and staff in all matters relating to resource planning and scheduling.

About us

The Trust delivers services across Cambridgeshire, Bedfordshire, Hertfordshire, Essex, Norfolk and Suffolk. It is developing a new centralised approach to Planning and Resourcing based on industry best practice.

Our vision is underpinned by four goals:o Be an exceptional place to work, volunteer and learno Provide outstanding quality of care and performanceo Be excellent collaborators and innovators as system partnerso Be an environmentally and financially sustainable organisation

We will aim to make the Trust a place where all who work and access our services are free from all forms of discrimination and where the diversity of our staff patients, visitors and service-users is recognised as a key driver of our success and is openly valued and celebrated.

Details

Date posted

14 February 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

247-A&E--RESPLAM-0224

Job locations

EOC

Trustwide

SG8 6EN


Job description

Job responsibilities

As per the detailed job description and person specification attached to this vacancy.

Candidates are reminded to ensure they detail how they meet the person specification and job description within the application.

Job description

Job responsibilities

As per the detailed job description and person specification attached to this vacancy.

Candidates are reminded to ensure they detail how they meet the person specification and job description within the application.

Person Specification

Qualifications

Essential

  • Educated to Level 5 in a relevant subject, or equivalent experience.
  • Level 5 Certificate in Management Qualification, or demonstrable level of First Line Management experience.

Desirable

  • European Computer Driving Licence, or demonstrable working knowledge of using the full range of Microsoft Office applications.
  • Professional Planning Qualification.
  • Project, or Change, Qualifications, eg PRINCE2, Six Sigma.

Knowledge and Experience

Essential

  • Extensive experience of working in a Planning or Scheduling environment.
  • Knowledge of Freedom of Information and Data Protection Acts, and Working Time Directive.

Desirable

  • Previous experience of implementing and managing policies, procedures, and protocols.
  • Previous NHS experience.
  • Working knowledge of Agenda for Change and ESR.
  • Previous leadership and supervisory experience in a remote environment.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Ability to prioritise and manage workload and work to tight deadlines.
  • Ability to lead a team and work within teams.
  • Ability to effectively communicate complex information to staff at all levels via telephone/email, and in person.
  • Ability to work without supervision within set procedures and protocols.

Desirable

  • Ability to understand complex information.
  • Attention to detail and accurate data inputting skills.
  • Ability to take responsibility/ownership for own work, and that of others.
  • Ability to work, and motivate others, in a pressured environment.
  • Ability to interpret basic data, highlighting issues and risks.
  • Able to produce accurate reports from the Rostering software to meet deadlines.
Person Specification

Qualifications

Essential

  • Educated to Level 5 in a relevant subject, or equivalent experience.
  • Level 5 Certificate in Management Qualification, or demonstrable level of First Line Management experience.

Desirable

  • European Computer Driving Licence, or demonstrable working knowledge of using the full range of Microsoft Office applications.
  • Professional Planning Qualification.
  • Project, or Change, Qualifications, eg PRINCE2, Six Sigma.

Knowledge and Experience

Essential

  • Extensive experience of working in a Planning or Scheduling environment.
  • Knowledge of Freedom of Information and Data Protection Acts, and Working Time Directive.

Desirable

  • Previous experience of implementing and managing policies, procedures, and protocols.
  • Previous NHS experience.
  • Working knowledge of Agenda for Change and ESR.
  • Previous leadership and supervisory experience in a remote environment.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Ability to prioritise and manage workload and work to tight deadlines.
  • Ability to lead a team and work within teams.
  • Ability to effectively communicate complex information to staff at all levels via telephone/email, and in person.
  • Ability to work without supervision within set procedures and protocols.

Desirable

  • Ability to understand complex information.
  • Attention to detail and accurate data inputting skills.
  • Ability to take responsibility/ownership for own work, and that of others.
  • Ability to work, and motivate others, in a pressured environment.
  • Ability to interpret basic data, highlighting issues and risks.
  • Able to produce accurate reports from the Rostering software to meet deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Ambulance Service

Address

EOC

Trustwide

SG8 6EN


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

EOC

Trustwide

SG8 6EN


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Resource & Planning Transformation Director

Steve West

steve.west@eastamb.nhs.uk

07736618463

Details

Date posted

14 February 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

247-A&E--RESPLAM-0224

Job locations

EOC

Trustwide

SG8 6EN


Supporting documents

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