East of England Ambulance Service

NPAG Business Manager

Information:

This job is now closed

Job summary

We are seeking a dynamic and experienced Business Manager to lead and drive the business strategies and plans of NPAG, supporting our mission to maximize effectiveness and growth. As the Business Manager, you will play a crucial role in defining, developing, and growing our business, managing support staff, and maintaining robust financial systems. Your responsibilities will include overseeing conference organisation, event management, exhibition management, training workshops, Best Value Groups, and office management. We are looking for a leader with excellent organisational and communication skills, a strategic mindset, and the ability to drive business success.

Main duties of the job

  1. Business Management:

    • Define, develop, and grow the business.
    • Lead and manage support staff, serving as the central NPAG contact.
    • Maintain management information system databases.
    • Identify new business opportunities and conduct market analysis.
    • Review pricing structure and suggest revenue-driving ideas.
    • Produce and monitor financial forecasting.
  2. Conference Organization, Event Management, Exhibition Management, and Training Workshops:

    • Lead responsibility for the retention and growth of each event/training workshop.
    • Develop new ideas for events/training workshops.
    • Prepare proposals, oversee direction and management, and review/manage risk.
    • Undertake site visits, secure venues, and coordinate logistics.
    • Create and implement marketing campaigns for each event.
    • Manage contractual arrangements and income recovery.
    • Analyze client and delegate feedback to improve event delivery.
  3. Best Value Groups:

    • Lead NPAG contact for all BVG facilitators.
    • Manage recruitment, contracts, and standards for business associates and facilitators.
    • Develop and monitor marketing campaigns for BVG membership.
    • Provide advice on potential speakers, venues, and sponsorship opportunities.
    • Update NPAG Website Members Areas.
  4. Office Management:

    • Final sign off on all marketing material.
    • Manage staff leave requests, recruitment, and budgets.
    • Direct management team and business associate meetings.
    • Deal with correspondence, complaints, and queries.

About us

Our dedicated in-house team serves as the core of NPAG, managing our diverse product and service portfolio and propelling it forward. This close-knit group oversees our extensive range of Best Value and National Networking Groups, diverse workshop program, NPAG events, and Event Management service. They play a pivotal role in crafting NPAG's monthly newsletter, creating promotional materials, and managing the widely-used NPAGNetwork service. The team also handles the finance function, providing direct support to members and customers for payment inquiries.

In our compact yet effective team, we collaborate closely with our trusted network of NPAG Associates, who lead and contribute to our meetings, workshops, and events. For more details about our individual Associates, please reach out to the team at

Details

Date posted

19 February 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,292 to £42,618 a year PA Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

247-SS-NPAGBMan-0224

Job locations

Chelmsford HQ/Home working

Chelmsford

CM1 7ET


Job description

Job responsibilities

As the NPAG Business Manager, the role involves dynamic leadership in overseeing the management and progression of NPAG's extensive product and service portfolio. This includes the coordination of a diverse array of Best Value and National Networking Groups, a comprehensive workshop program, NPAG events, and the Event Management service. The Business Manager, exemplified by professionals like Marie Cherry and Laura Howe, plays a crucial part in shaping the monthly newsletter, crafting promotional materials, and managing the widely-used NPAGNetwork service. Additionally, the role extends to financial management, ensuring a direct line of support for members and customers regarding payment inquiries. The NPAG Business Manager operates within a compact, highly collaborative team, fostering close partnerships with NPAG Associates who contribute significantly to the success of meetings, workshops, and events.

Job description

Job responsibilities

As the NPAG Business Manager, the role involves dynamic leadership in overseeing the management and progression of NPAG's extensive product and service portfolio. This includes the coordination of a diverse array of Best Value and National Networking Groups, a comprehensive workshop program, NPAG events, and the Event Management service. The Business Manager, exemplified by professionals like Marie Cherry and Laura Howe, plays a crucial part in shaping the monthly newsletter, crafting promotional materials, and managing the widely-used NPAGNetwork service. Additionally, the role extends to financial management, ensuring a direct line of support for members and customers regarding payment inquiries. The NPAG Business Manager operates within a compact, highly collaborative team, fostering close partnerships with NPAG Associates who contribute significantly to the success of meetings, workshops, and events.

Person Specification

Shortlisting

Essential

  • Degree or equivalent level qualification or equivalent relevant level of experience within an event related role.
  • Event Management Experience

Desirable

  • Degree in Event Management
  • Significant Event Management Experience

Knowledge

Essential

  • Ability to work on own initiative and as part of a team.

Desirable

  • Experience in leading an event team
Person Specification

Shortlisting

Essential

  • Degree or equivalent level qualification or equivalent relevant level of experience within an event related role.
  • Event Management Experience

Desirable

  • Degree in Event Management
  • Significant Event Management Experience

Knowledge

Essential

  • Ability to work on own initiative and as part of a team.

Desirable

  • Experience in leading an event team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Ambulance Service

Address

Chelmsford HQ/Home working

Chelmsford

CM1 7ET


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Chelmsford HQ/Home working

Chelmsford

CM1 7ET


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Commercial Services

Andrew Gay

Andrew.gay@easrtamb.nhs.uk

07590442524

Details

Date posted

19 February 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,292 to £42,618 a year PA Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

247-SS-NPAGBMan-0224

Job locations

Chelmsford HQ/Home working

Chelmsford

CM1 7ET


Supporting documents

Privacy notice

East of England Ambulance Service's privacy notice (opens in a new tab)