East of England Ambulance Service

Clinical Quality Systems Coordinator

Information:

This job is now closed

Job summary

The post holder is responsible for the management and administration of the Trust's Clinical Quality software suite which includes Datix (critical system), auditing and compliance software programmes and for working in a project management role to support the ongoing development of these systems.

The main function of this post is to support the Trust with the development, reconfiguration and testing of the Datix system in response to changing local and national needs and priorities.

Technical knowledge and experience of computer-based systems is paramount due to the high level of data interrogation and analysis required from the post holder.

Main duties of the job

The post holder will be required to work with key personnel, from clinical, managerial and informatics backgrounds throughout the Trust in helping deliver software programmes and their consequent benefits to the Trust. In addition, the post holder will be required to deliver training in these systems to staff and managers at all levels in the Trust.

About us

The Trust is looking for an individual who is able to work in a fast paced and dynamic environment.

If you share our passion for high performance, continuous improvement, and exceptional standards of customer service, are self-motivated, can work with all types of people and have a professional outlook to work, then we would love to hear from you.

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

247-SS-CQSCo-0923

Job locations

Chelmsford/Bedford/Norwich

Chelmsford/Bedford/Norwich

SG8 6NA


Job description

Job responsibilities

Please see attached JD and Person Specification for full information on responsibilities and requirements of this role.

Job description

Job responsibilities

Please see attached JD and Person Specification for full information on responsibilities and requirements of this role.

Person Specification

Educationa and Qualification

Essential

  • HNC in Business Information Technology, or equivalent Computer literacy in word processing, spreadsheets and databases.

Desirable

  • RLDatix Certified Professional Practitioner.

Knowledge and Experience

Essential

  • Able to undertake and manage all aspects of the Datix and other quality compliance systems including user passwords and security.
  • Previous Experience with Data Software including Datix. Able to produce data and statistics from the systems as required.
  • Understanding of Data Protection.
  • Experience is System Administration & Management.
  • Advanced computer skills, excellent knowledge of IT Systems and Windows applications.

Desirable

  • Knowledge of Ambulance Service policy and procedures.
  • Previous Ambulance Service experience.
  • Experience in Data Input/Collection.
  • Previous Experience of delivering System training.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Able to maintain a professional approach with good communicational and networking skills at all levels and good networking skills.
  • Ability to work under pressure, prioritise work and meet rigid timescales, and demonstrate good organisational skills.
  • Ability to work on one's own or as part of a multidisciplinary team.

Desirable

  • Able to travel between a variety of locations as part of carrying out the role.
  • Full UK Driving licence (up to 3 points may be considered, dependent on point code) including C1, if appropriate.
Person Specification

Educationa and Qualification

Essential

  • HNC in Business Information Technology, or equivalent Computer literacy in word processing, spreadsheets and databases.

Desirable

  • RLDatix Certified Professional Practitioner.

Knowledge and Experience

Essential

  • Able to undertake and manage all aspects of the Datix and other quality compliance systems including user passwords and security.
  • Previous Experience with Data Software including Datix. Able to produce data and statistics from the systems as required.
  • Understanding of Data Protection.
  • Experience is System Administration & Management.
  • Advanced computer skills, excellent knowledge of IT Systems and Windows applications.

Desirable

  • Knowledge of Ambulance Service policy and procedures.
  • Previous Ambulance Service experience.
  • Experience in Data Input/Collection.
  • Previous Experience of delivering System training.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Able to maintain a professional approach with good communicational and networking skills at all levels and good networking skills.
  • Ability to work under pressure, prioritise work and meet rigid timescales, and demonstrate good organisational skills.
  • Ability to work on one's own or as part of a multidisciplinary team.

Desirable

  • Able to travel between a variety of locations as part of carrying out the role.
  • Full UK Driving licence (up to 3 points may be considered, dependent on point code) including C1, if appropriate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Ambulance Service

Address

Chelmsford/Bedford/Norwich

Chelmsford/Bedford/Norwich

SG8 6NA


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Chelmsford/Bedford/Norwich

Chelmsford/Bedford/Norwich

SG8 6NA


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

CQS Manager

Jamuna Vasu

jamuna.vasu@eastamb.nhs.uk

01245444452

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

247-SS-CQSCo-0923

Job locations

Chelmsford/Bedford/Norwich

Chelmsford/Bedford/Norwich

SG8 6NA


Supporting documents

Privacy notice

East of England Ambulance Service's privacy notice (opens in a new tab)