Job summary
The role of the Business Administration and Project Support Manager is to support on a range of duties and projects.
This particular role will specifically look to support the Deputy Chief Operating Officer for Resource and Planning. Therefore, applicants are expected to have a relevant background in NHS strategy, planning, training and service design. Applicant experience in these areas will be essential.
It is important the support manager has complete knowledge and understanding of the senior teams workload and the complexities of the different areas of responsibility, so as to be able to advise, prepare and manage projects on behalf of the respective Deputy Director.
Main duties of the job
- To provide high level expertise in the management of the workload to support the Deputy Director in a way that is responsive to their needs and contributes to the effectiveness of their role.
- To work closely with the Deputy Director team in the planning and delivery of work.
- To ensure that appropriate support is provided to the Deputy Director
About us
We provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in - Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
Our Vision: Outstanding care, exceptional people, every hour of every day
#WeAreEEAST
Our vision is underpinned by four goals:
- Be an exceptional place to work, volunteer and learn
- Provide outstanding quality of care and performance
- Be excellent collaborators and innovators as system partners
- Be an environmentally and financially sustainableorganisation
Job description
Job responsibilities
- To lead, on behalf of the Deputy Director, specific tasks with little input or guidance based on the parameters set by the manager.
- To act in a minder role providing support to ensure readiness for meetings in impending events.
- To service Deputy Director meetings and subgroups as appropriate and be accountable for ensuring that all designated meetings and groups are organised and administered in a professional and timely manner.
- Formulating, as applicable the agendas and organising the supporting reports and papers.
- To support decision making by providing preliminary advice/briefings/presentation/written reports for the Deputy Director.
- Produce reports and statistics as required, producing documents from a variety of sources and presenting the information in various formats.
- Provide an input to the production of Executive documents including assistance with layout and presentation.
- To assist in the drafting of operational and policy papers and to carry out detailed analyses and help assess complex situations on behalf of the Director/Deputy Director.
- Participate in coordinating or leading special projects that facilitate the smooth functioning of the Deputy Director office or which supports the overall performance and achievement of the Trust.
- To develop a strong working network encompassing all internal and external stakeholders.
- Respond to or making independent decisions to re-direct designated emails that come in through the Deputy Director account.
Job description
Job responsibilities
- To lead, on behalf of the Deputy Director, specific tasks with little input or guidance based on the parameters set by the manager.
- To act in a minder role providing support to ensure readiness for meetings in impending events.
- To service Deputy Director meetings and subgroups as appropriate and be accountable for ensuring that all designated meetings and groups are organised and administered in a professional and timely manner.
- Formulating, as applicable the agendas and organising the supporting reports and papers.
- To support decision making by providing preliminary advice/briefings/presentation/written reports for the Deputy Director.
- Produce reports and statistics as required, producing documents from a variety of sources and presenting the information in various formats.
- Provide an input to the production of Executive documents including assistance with layout and presentation.
- To assist in the drafting of operational and policy papers and to carry out detailed analyses and help assess complex situations on behalf of the Director/Deputy Director.
- Participate in coordinating or leading special projects that facilitate the smooth functioning of the Deputy Director office or which supports the overall performance and achievement of the Trust.
- To develop a strong working network encompassing all internal and external stakeholders.
- Respond to or making independent decisions to re-direct designated emails that come in through the Deputy Director account.
Person Specification
Qualifications
Essential
- Educated to postgraduate level in relevant subject i.e. Business Management or equivalent level of experience of working at a similar level in specialist area (such as training, recruitment or service planning).
Experience
Essential
- Extensive experience in healthcare leadership, with a particular interest in strategic planning
- Experience with NHS strategy or commissioning.
- Recent experience in training and education or recruitment.
- Demonstrable experience and understanding of evaluating and measuring the performance of health services.
- Relevant examples of high-level problem management.
- Recent experience providing briefings/presentation/written reports to senior or Executive teams.
- Experience in chairing/managing/leading senior staff meetings.
- Credible experience working with external stake holders where complex or contentious issues exist.
- Comprehensive knowledge and expert usability of key Microsoft Office applications such as Excel, Word, Outlook and Teams.
Person Specification
Qualifications
Essential
- Educated to postgraduate level in relevant subject i.e. Business Management or equivalent level of experience of working at a similar level in specialist area (such as training, recruitment or service planning).
Experience
Essential
- Extensive experience in healthcare leadership, with a particular interest in strategic planning
- Experience with NHS strategy or commissioning.
- Recent experience in training and education or recruitment.
- Demonstrable experience and understanding of evaluating and measuring the performance of health services.
- Relevant examples of high-level problem management.
- Recent experience providing briefings/presentation/written reports to senior or Executive teams.
- Experience in chairing/managing/leading senior staff meetings.
- Credible experience working with external stake holders where complex or contentious issues exist.
- Comprehensive knowledge and expert usability of key Microsoft Office applications such as Excel, Word, Outlook and Teams.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
