Job summary
An exciting opportunity has arisen for a Directory of Services (DoS) Lead to work regionally across the East of England to improve patient outcomes via the Directory of Services. Within EEAST we currently use the MiDoS system which is accessed by all clinicians and some non-clinicians, it contains a mixture of NHS Services, voluntary and Local Authority services.
Main duties of the job
Day to day you will review feedback submitted by users for adjustment to the DoS, work with the Integrated Care Boards (ICBs) and other stakeholders to find, profile and maintain service entries. Provide expert DoS advice and recommendations as well as collate and action the needs of EEAST clinicians to ensure patients get the most appropriate help and care.
The post holder will also produce reports of used and underutilised services, number of searches performed. Gap analysis on service provisions along with other mapping exercises of patient journeys at varying times of the day/week.
About us
The post holder will work within the Emergency Operations Centre directorate with strong leads to Operations, Clinician Assessment Service (CAS) as well as Business & Partnerships. Furthermore you will liaise with services directly, ICB DoS Leads, Commissioners and other stakeholders.
Job description
Job responsibilities
To be the expert on DoS, to be the interpreter of templates, profiling, DoS usage, structure, ranking strategy and implications of changes to profiling
The post holder will be required to work with NHS organisations to develop the concept of an integrated whole systems approach to Emergency and Urgent care
Provide specialist training to groups of multidisciplinary staff in the use and updating of the DoS database as well as the use of MiDoS and associated systems.
The post holder will contribute to a robust DoS content which will ensure that urgent enquiries can be effectively referred to appropriate services and will reduce use of A & E for non-emergency cases.
Job description
Job responsibilities
To be the expert on DoS, to be the interpreter of templates, profiling, DoS usage, structure, ranking strategy and implications of changes to profiling
The post holder will be required to work with NHS organisations to develop the concept of an integrated whole systems approach to Emergency and Urgent care
Provide specialist training to groups of multidisciplinary staff in the use and updating of the DoS database as well as the use of MiDoS and associated systems.
The post holder will contribute to a robust DoS content which will ensure that urgent enquiries can be effectively referred to appropriate services and will reduce use of A & E for non-emergency cases.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in a specialist area
Skills and Knowledge
Essential
- Ability to interpret complex data to monitor and improve performance
- Experience of setting up and implementing internal processes and procedures
Experience
Essential
- Substantial experience of working with DOS and MiDoS to have obtained specialist knowledge
- Experience of successfully managing and implementing change
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in a specialist area
Skills and Knowledge
Essential
- Ability to interpret complex data to monitor and improve performance
- Experience of setting up and implementing internal processes and procedures
Experience
Essential
- Substantial experience of working with DOS and MiDoS to have obtained specialist knowledge
- Experience of successfully managing and implementing change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
