Job summary
To manage and co-ordinate all aspects of the Trust's Emergency Preparedness, Resilience and Response (EPRR) following a review of the Manchester Enquiry.
To manage the implementation of the recommendations following the Manchester Enquiry which have implications at local, regional, and national level.
Main duties of the job
As a Resilience Manager, the post holder will work as part of a dynamic team in delivering an effective Emergency Planning, Resilience and Response Service, leading and supporting Trust managers and staff in ensuring development, management, testing and response of emergency plans. The role involves working with providers, commissioners and regulators of NHS funded care, as well as other external stakeholders.
This role also requires a significant emphasis on independent decision making and freedom to act within the guidelines and protocols set out in the Civil Contingencies Act 2004 and the Health and Social Care Act 2012.
To lead, plan, support, facilitate and monitor progress of programmes within or across departments / locations.
Plan exercise and test all EPRR functions, internally and externally within region wide and engage as a regional team member.
About us
Working for EEAST at a local base with the expectation of significant regional travel.
In short, our region has got just about everything you need to call it your homeandjoin our4,000+ staffwho alreadycall it home. Together they help make sure we can respond to anyone needing our help 24 hours a day, every day of the year.
We value care, teamwork, quality, respect and honesty in order to transform the care we deliver to our communities and welcome applicants who share these values to apply to work at EEAST.
TheCare Quality Commissionhas rated the care patients receive as outstanding - staff demonstrate compassion and respect whilst promoting patient dignity and respecting individual needs, patients are involved in their care and treatment, and staff act with the utmost professionalism and support patients and the public in the most trying of circumstances to provide positive outcomes.
Job description
Job responsibilities
- Responsible and accountable for ensuring the Trust is, at all times, prepared and able to respond to significant and major incidents as defined by legislation and guidance (Civil Contingencies Act 2004 (CCA)/Health and Social Care act EPRR framework)
- Responsibility for ensuring the Trust meets its statutory obligations mandated within the Civil Contingencies Act 2004 with freedom to act to discharge those responsibilities. and Chair of the Board both internally and externally.
- Freedom to act to discharge all elements of the European Human Rights Convention, article 2 (save life) with Trust assets in line with Trust policy and procedure.
- To have significant autonomy to achieve EPRR Trust objectives and outcomes using own initiative and motivation whilst working within organisational vision and values.
- Responsible for the preparation, maintenance and compatibility of the EEAST major incident plans, remains current and responsive to local, regional and national requirements aligned to National legislation, guidance and best practice.
- Oversee the implementation of the recommendations made by the Saunders Report as part of the Manchester Area enquiry.
- Make formal presentations to large groups of both internal and external partners and stakeholders.
- To receive, evaluate and present highly complex, sensitive and highly contentious information in order to provide guidance and advice to large groups including all EEAST managers the Executive Board and Trust Board on all matters relating to significant/major operational incidents, emergency and resilience planning issues.
- Liaise with the Resilience team to engage with all external stakeholders and analyse priorities in order to ensure established appropriate contingency plans, driven by National and Community Risk Registers, and create plans aligned to the threat and risk. For joined up multi agency working.
- Responsible for the development, implementation and review of policy across at corporate risk level benchmarked against National Guidance, best practice and legislation. Actively engaged on Regional and National groups to deliver against the development of resilience/EPRR policy and processes.
- To advise on developing a range of long-term strategic plans for resilience and emergency preparedness performance leading to service improvement across organisations at Strategic and Tactical levels for joined up multi agency working.
- Required to form part of the on-call roster at the level qualified and where already appropriately trained and competent.
- Responsible for local budgetary oversight and assurance as designated by the General Manager with authority as a signatory for budget to a pre-determined level.
- Liaise with the Resilience team to engage with all external stakeholders and analyse priorities in order to ensure established appropriate contingency plans, driven by National and Community Risk Registers, and create plans aligned to the threat and risk. For joined up multi agency working.
- Ensure that you undertake suitable training to ensure continual professional knowledge in commander competencies, mandated by any framework or service specification and mapped out against the national occupational standards.
- Maintain any professional status or registration.
- Where required respond as part of the operational team, within the scope of clinical qualification, to patients within the community thus maintaining patient/client contact.
Job description
Job responsibilities
- Responsible and accountable for ensuring the Trust is, at all times, prepared and able to respond to significant and major incidents as defined by legislation and guidance (Civil Contingencies Act 2004 (CCA)/Health and Social Care act EPRR framework)
- Responsibility for ensuring the Trust meets its statutory obligations mandated within the Civil Contingencies Act 2004 with freedom to act to discharge those responsibilities. and Chair of the Board both internally and externally.
- Freedom to act to discharge all elements of the European Human Rights Convention, article 2 (save life) with Trust assets in line with Trust policy and procedure.
- To have significant autonomy to achieve EPRR Trust objectives and outcomes using own initiative and motivation whilst working within organisational vision and values.
- Responsible for the preparation, maintenance and compatibility of the EEAST major incident plans, remains current and responsive to local, regional and national requirements aligned to National legislation, guidance and best practice.
- Oversee the implementation of the recommendations made by the Saunders Report as part of the Manchester Area enquiry.
- Make formal presentations to large groups of both internal and external partners and stakeholders.
- To receive, evaluate and present highly complex, sensitive and highly contentious information in order to provide guidance and advice to large groups including all EEAST managers the Executive Board and Trust Board on all matters relating to significant/major operational incidents, emergency and resilience planning issues.
- Liaise with the Resilience team to engage with all external stakeholders and analyse priorities in order to ensure established appropriate contingency plans, driven by National and Community Risk Registers, and create plans aligned to the threat and risk. For joined up multi agency working.
- Responsible for the development, implementation and review of policy across at corporate risk level benchmarked against National Guidance, best practice and legislation. Actively engaged on Regional and National groups to deliver against the development of resilience/EPRR policy and processes.
- To advise on developing a range of long-term strategic plans for resilience and emergency preparedness performance leading to service improvement across organisations at Strategic and Tactical levels for joined up multi agency working.
- Required to form part of the on-call roster at the level qualified and where already appropriately trained and competent.
- Responsible for local budgetary oversight and assurance as designated by the General Manager with authority as a signatory for budget to a pre-determined level.
- Liaise with the Resilience team to engage with all external stakeholders and analyse priorities in order to ensure established appropriate contingency plans, driven by National and Community Risk Registers, and create plans aligned to the threat and risk. For joined up multi agency working.
- Ensure that you undertake suitable training to ensure continual professional knowledge in commander competencies, mandated by any framework or service specification and mapped out against the national occupational standards.
- Maintain any professional status or registration.
- Where required respond as part of the operational team, within the scope of clinical qualification, to patients within the community thus maintaining patient/client contact.
Person Specification
Qualifications
Essential
- Current Clinical qualification Technician (minimum) / Paramedic
- Level 3 Certificate in Emergency Response Ambulance Driving (L3CERAD) or equivalent
- NARU Tactical Commander and portfolio of maintained competence
- Emergency Planning qualification (minimum) - Post Graduate Diploma in Health Emergency Planning Resilience and Response or equivalent specialist qualification
Desirable
- National Inter agency Liaison (NILO)
- CBRN accredited commander's course
- Radiation protection supervisor
- Masters level qualification in Disaster Management or equivalent
- Minimum level 3 teaching qualification or equivalent
Skills, Knowledge & Experience
Essential
- Demonstrable 2 years' experience of NHS emergency planning at management level, including service continuity and risk management experience.
- In depth understanding of NHS emergency planning guidance, EPRR core standards, National EPRR reporting structures, Health and Social Care Act 2012 and the Civil Contingencies Act 2004.
- Understanding of Trust financial process.
- In depth understanding of the NHSE Emergency preparedness, Resilience and Response framework.
- Demonstrable experience of delivering clear, succinct plans and reviewing the plans of others.
- Demonstrate evidence of previous partnership working with external agencies.
- In depth experience of Policy, Procedure and plan development and implementation.
- Experience in managing significant projects.
- Working knowledge of NHS major incident/business continuity plans & procedures.
- Understanding of Ambulance special operations.
Desirable
- Demonstrate evidence of previous work at a strategic level in the area of emergency planning/business.
- Demonstrable understanding of the Trust Corporate Strategy
- Demonstrable experience of influencing external partners, commissioners and upwards within the Service
Personal Aptitude
Essential
- Able to work unsupervised on own initiative while prioritising tasks.
- Ability to manage complex and diverse issues simultaneously.
- Ability to continually analyse risks and threats that may affect the Trust and to take appropriate action including advising the Accountable Emergency Officer.
- Good team player
- Demonstrate credibility in influencing senior staff and other organisations to fulfil organisational and legal requirements.
- High degree of professionalism.
Desirable
- Understanding of equality and diversity issues.
Personal Skills
Essential
- Ability to relate and interact to Trust Senior Managers and other health care professionals and staff at all levels from other organisations.
- Computer literate in Microsoft Office 365 suite applications
- Highly developed interpersonal skills, with the ability to influence staff, partners, and relevant organisations at all levels.
- Demonstrate political judgment and an astute approach to handling diverse interests and complex relationships - clear about referring upwards where necessary.
- Motivated to deliver against strategic targets.
Additional requirements
Essential
- Reliable employee with a good attendance record.
- Clean current UK driving licence
- Evidence of continuous personal development, particularly in this field.
Desirable
- Ability to work flexible hours across the 7-day week at short notice.
Person Specification
Qualifications
Essential
- Current Clinical qualification Technician (minimum) / Paramedic
- Level 3 Certificate in Emergency Response Ambulance Driving (L3CERAD) or equivalent
- NARU Tactical Commander and portfolio of maintained competence
- Emergency Planning qualification (minimum) - Post Graduate Diploma in Health Emergency Planning Resilience and Response or equivalent specialist qualification
Desirable
- National Inter agency Liaison (NILO)
- CBRN accredited commander's course
- Radiation protection supervisor
- Masters level qualification in Disaster Management or equivalent
- Minimum level 3 teaching qualification or equivalent
Skills, Knowledge & Experience
Essential
- Demonstrable 2 years' experience of NHS emergency planning at management level, including service continuity and risk management experience.
- In depth understanding of NHS emergency planning guidance, EPRR core standards, National EPRR reporting structures, Health and Social Care Act 2012 and the Civil Contingencies Act 2004.
- Understanding of Trust financial process.
- In depth understanding of the NHSE Emergency preparedness, Resilience and Response framework.
- Demonstrable experience of delivering clear, succinct plans and reviewing the plans of others.
- Demonstrate evidence of previous partnership working with external agencies.
- In depth experience of Policy, Procedure and plan development and implementation.
- Experience in managing significant projects.
- Working knowledge of NHS major incident/business continuity plans & procedures.
- Understanding of Ambulance special operations.
Desirable
- Demonstrate evidence of previous work at a strategic level in the area of emergency planning/business.
- Demonstrable understanding of the Trust Corporate Strategy
- Demonstrable experience of influencing external partners, commissioners and upwards within the Service
Personal Aptitude
Essential
- Able to work unsupervised on own initiative while prioritising tasks.
- Ability to manage complex and diverse issues simultaneously.
- Ability to continually analyse risks and threats that may affect the Trust and to take appropriate action including advising the Accountable Emergency Officer.
- Good team player
- Demonstrate credibility in influencing senior staff and other organisations to fulfil organisational and legal requirements.
- High degree of professionalism.
Desirable
- Understanding of equality and diversity issues.
Personal Skills
Essential
- Ability to relate and interact to Trust Senior Managers and other health care professionals and staff at all levels from other organisations.
- Computer literate in Microsoft Office 365 suite applications
- Highly developed interpersonal skills, with the ability to influence staff, partners, and relevant organisations at all levels.
- Demonstrate political judgment and an astute approach to handling diverse interests and complex relationships - clear about referring upwards where necessary.
- Motivated to deliver against strategic targets.
Additional requirements
Essential
- Reliable employee with a good attendance record.
- Clean current UK driving licence
- Evidence of continuous personal development, particularly in this field.
Desirable
- Ability to work flexible hours across the 7-day week at short notice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
