East of England Ambulance Service

B&L Discharge Planning & Transport Co-ordinator

Information:

This job is now closed

Job summary

To work between L & D Hospital and Bedford South Wing

To focus on operationally supporting the Hospital to expedite patients home through patient transport.

The post holder will be expected to efficiently liaise with internal teams at Hospital and the Non-Emergency Control room.

Alert appropriate colleagues within both the hospital and EEAST organisation to anticipated difficulties relating to transport for patients being discharged or transferred and assist in resolution of the same.

The post holder will be an integrated member of the transport team, maintaining the crucial link between ED, Acute Care Units, wards, clinics and the site team.

To support you in the role you will need to undertake a 3 week course, involving 2 weeks clinical training and 1 week driver training to enable you to support service delivery when required and also be qualified in the role to conduct home access assessments, patient mobility assessments to ensure we provide the right transport and get them home safely. You will be required to pass all elements of the clinical & driving course to enable you to undertake the role.

Main duties of the job

We are looking for a Discharge Transport Coordinator to work between L & D hospital and Bedford Hospital (some flexibility during annual leave may be required). The role is to provide proactive and responsive practical and administrative support to ensure the efficient booking of transport for non-emergency patients travelling to/from healthcare settings.

To supervise the running of day to day discharges and be EEAST's on site lead managing and prioritising demand during busy periods, whilst complying with Hospital Site expectations.

To focus on operationally supporting the Hospital to expedite patients home through patient transport.

The post holder will be expected to efficiently liaise with internal teams at Hospital and the Non-Emergency Control room.

Alert appropriate colleagues within both the hospital and EEAST organisation to anticipated difficulties relating to transport for patients being discharged or transferred and assist in resolution of the same.

The post holder will be an integrated member of the transport team, maintaining the crucial link between ED, Acute Care Units, wards, clinics and the site team.

About us

To support you in the role you will need to undertake a 3 week course, involving 2 weeks clinical training and 1 week driver training to enable you to support service delivery when required and also be qualified in the role to conduct home access assessments, patient mobility assessments to ensure we provide the right transport and get them home safely. You will be required to pass all elements of the clinical & driving course to enable you to undertake the role.

Details

Date posted

19 May 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

247-DiscPlan-TC-0423

Job locations

Luton & Dunstable / Bedford

Bedfordshire

LU4 0DZ


Job description

Job responsibilities

To supervise the running of day to day discharges and be EEAST's on site lead managing and prioritising demand during busy periods, whilst complying with Hospital Site expectations.

Job description

Job responsibilities

To supervise the running of day to day discharges and be EEAST's on site lead managing and prioritising demand during busy periods, whilst complying with Hospital Site expectations.

Person Specification

Qualifications

Essential

  • NVQ Level 3 in Business Management or Customer Services or equivalent education level
  • OCR Text Production and Word Processing Level 1 Course (RSA 1)

Desirable

  • Trained in CLERIC computer

Skills and Knowledge

Essential

  • Good communication skills

Desirable

  • Working Knowledge of CLERIC computer system
Person Specification

Qualifications

Essential

  • NVQ Level 3 in Business Management or Customer Services or equivalent education level
  • OCR Text Production and Word Processing Level 1 Course (RSA 1)

Desirable

  • Trained in CLERIC computer

Skills and Knowledge

Essential

  • Good communication skills

Desirable

  • Working Knowledge of CLERIC computer system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Ambulance Service

Address

Luton & Dunstable / Bedford

Bedfordshire

LU4 0DZ


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Luton & Dunstable / Bedford

Bedfordshire

LU4 0DZ


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

PTS Operations Manager

Elaine Mullen

elaine.mullen@eastamb.nhs.uk

07729000302

Details

Date posted

19 May 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

247-DiscPlan-TC-0423

Job locations

Luton & Dunstable / Bedford

Bedfordshire

LU4 0DZ


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