Job summary
An exciting opportunity has arisen to join the Emergency Clinical Advice & Triage Centre (ECAT) management team in the Emergency Operations Centre (EOC) at Norwich, Bedford or Chelmsford.
This senior clinical role in ECAT is responsible for professional, safe and effective clinical supervision of service delivery. You will directly manage a team of clinicians based within and at the two supporting regional ECATs and be responsible for supervising and managing the Emergency Clinical Advice and Triage Centre. You will provide clinical expertise, by providing assessment, advice and information according to clinical protocols to all ECAT and emergency Operation Centre (EOC) staff. The post holder will need to utilise professional judgment, critical thinking and refer to other provider agencies and clinicians as appropriate.You will have a minimum of 3 years post-graduation experience and currently working as a Health Care Professional, registered with either the HCPC or NMC.All appointments will be subject to currently having a clean disciplinary record.
Applicants who have been unsuccessful in the last 6 months are asked not to re-apply.
Main duties of the job
A significant proportion of the Clinical Coordinator role is to provide real-time, first-point-of-contact advice to ambulance crews requesting further assistance on scene with patient. This advice may be within any area of para-medicine. The successful applicant will be supply safe, effective and pragmatic suggestions to assist in problematic, complex case presentations to crews at the patient's side. An excellent knowledge of current protocols, broad understanding of pre-hospital medicine, ECG interpretation, pharmacological knowledge, understanding of the Mental Health Act, good communication skills and the ability to think 'out of the box' will be required.As a manager you will be required to provide leadership to the ECAT team, to ensure the effective provision of service delivery to our patients and to champion change and maintain high standards within the organisation. To ensure that staff are motivated and express a positive attitude towards the organisation and addressing any issues and concerns that may inhibit the staff from achieving both their personal and organisational goals.
About us
This senior clinical role in ECAT is responsible for professional, safe and effective clinical supervision of service delivery. You will directly manage a team of clinicians based within and at the two supporting regional ECATs and be responsible for supervising and managing the Emergency Clinical Advice and Triage Centre.
Job description
Job responsibilities
Key Requirements;
- Registered Nurse, Paramedic, Allied Health Professional
- 3 years post registration experience
- Clinical Triage experience
- Experience of effectively managing teams
See Job Description for full details of the requirements of the role
Job description
Job responsibilities
Key Requirements;
- Registered Nurse, Paramedic, Allied Health Professional
- 3 years post registration experience
- Clinical Triage experience
- Experience of effectively managing teams
See Job Description for full details of the requirements of the role
Person Specification
Qualifications/Experience
Essential
- Registered Nurse, Paramedic, Allied Health Professional
- 3 years post registration experience
- Clinical Triage experience
- Experience of effectively managing teams
Skills and Knowledge
Essential
- Critical thinking skills
- Ability to delegate and hold individuals to account
- Good understanding of the role of the emergency ambulance service
Desirable
- Understanding of Emergency dispatch procedures
- Understanding of the role of EOC
Personal Attributes
Essential
- High standards of personal professionalism
- Ability to balance all issues and remain neutral
- Demonstrates flexibility adaptability and leadership in the face of change
- Calm, pleasant and courteous manner
Person Specification
Qualifications/Experience
Essential
- Registered Nurse, Paramedic, Allied Health Professional
- 3 years post registration experience
- Clinical Triage experience
- Experience of effectively managing teams
Skills and Knowledge
Essential
- Critical thinking skills
- Ability to delegate and hold individuals to account
- Good understanding of the role of the emergency ambulance service
Desirable
- Understanding of Emergency dispatch procedures
- Understanding of the role of EOC
Personal Attributes
Essential
- High standards of personal professionalism
- Ability to balance all issues and remain neutral
- Demonstrates flexibility adaptability and leadership in the face of change
- Calm, pleasant and courteous manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
