Norfolk & Suffolk Foundation NHS Trust

Digital Learning Specialist

The closing date is 15 April 2026

Job summary

An exciting opportunity has arisen for a dynamic and motivated Digital Learning Specialist to join our team on a fixed-term basis to support the deployment of our new Electronic Patient Record (EPR) system.

As part of the IT Training Team, you will play a pivotal role in the success of the EPR programme by designing, developing and delivering high-quality digital learning resources tailored to the needs of clinical and non-clinical staff across the Trust. These resources will support the safe and effective adoption of the new EPR system, ensuring staff are confident and competent in its use.

You will work closely with subject matter experts, system leads and project teams to translate complex workflows and system functionality into engaging, accessible and inclusive digital content. This includes e-learning modules, video tutorials, interactive guides and other digital formats hosted on the Trust's Learning Management System.

You will also be responsible for ensuring that all digital content meets national and local standards, is quality assured, and is aligned with the training strategy for the EPR programme. Your work will directly contribute to the Trust's digital transformation goals and the delivery of safer, more efficient patient care.

Main duties of the job

Significant responsibilities of this role will be to maintain the e-Learning and digital resource information for Trust staff, including user accounts, allocating modules and courses, updating information, and running and printing reports will include planning, designing and delivery of a variety of training courses, associated training materials and training videos whilst striving for continuous improvement in line with the Trust's values and behaviours.

Excellent communication and interpersonal skills, with the ability to communicate with staff at all levels is essential.

About us

Why work for us? We are an improving Trust, with ambitious aspirations and pushing ahead with exciting transformation work. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Benefits included with this role are:-

We can offer you the full range of NHS benefits and in addition:

  • Flexible working hours
  • Up to 307 hours holiday entitlement (subject to length of service)
  • FREE physio service
  • FREE Yoga and Pilates
  • Cycle scheme tax-free bikes and accessories
  • Support with revalidation
  • Post graduate training opportunities
  • We will pay for your initial DBS check (excluding the annual update service charge of £13)

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year gross per annum/ pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

246-COR7354412

Job locations

Norfolk & Suffolk NHS FT

County Hall, Martineau Lane

Norwich

NR1 2DH


Job description

Job responsibilities

The post holder will support and train learners in digital resources, deliver on-line virtual courses via MS Teams and other IT training initiatives as required and use the Learning Management System to set up new learning accounts, enrol learners for courses and track their progress through reporting tools.

Work with ICT system experts to develop new digital resources and support materials

Undertake regular surveys and audits on the use of digital learning in the Trust, to inform ongoing improvements and developments to the system

Responsible for providing digital training resources to end-users across the Trust that supports the business of the Trust, using whatever recognised technique best serves it and the end users needs.

Maintain e-Learning and digital resource information for Trust staff, including user accounts, allocating modules and courses, updating information, and running and printing reports.

Excellent communication and interpersonal skills, with the ability to communicate with staff at all levels is essential.

Job description

Job responsibilities

The post holder will support and train learners in digital resources, deliver on-line virtual courses via MS Teams and other IT training initiatives as required and use the Learning Management System to set up new learning accounts, enrol learners for courses and track their progress through reporting tools.

Work with ICT system experts to develop new digital resources and support materials

Undertake regular surveys and audits on the use of digital learning in the Trust, to inform ongoing improvements and developments to the system

Responsible for providing digital training resources to end-users across the Trust that supports the business of the Trust, using whatever recognised technique best serves it and the end users needs.

Maintain e-Learning and digital resource information for Trust staff, including user accounts, allocating modules and courses, updating information, and running and printing reports.

Excellent communication and interpersonal skills, with the ability to communicate with staff at all levels is essential.

Person Specification

Qualifications

Essential

  • A Degree in education and/or digital learning design or equivalent experience

Desirable

  • Training qualification
  • Digital learning qualification

Knowledge

Essential

  • Knowledge or experience in using eLearning creation software e.g. Articulate360, Adobe Premier Elements

Desirable

  • Knowledge of NHS Training Quality Improvement standards

Experience

Essential

  • Developing and delivering digital learning resources
  • Monitoring evaluation of learning provision and delivering training
  • Experience in project management methodology

Desirable

  • Experience as a trainer developing and co-ordinating training provision
  • Experience of managing resources and administration of LMS system

Skills

Essential

  • Advanced IT Skills

Other

Essential

  • Ability to travel
Person Specification

Qualifications

Essential

  • A Degree in education and/or digital learning design or equivalent experience

Desirable

  • Training qualification
  • Digital learning qualification

Knowledge

Essential

  • Knowledge or experience in using eLearning creation software e.g. Articulate360, Adobe Premier Elements

Desirable

  • Knowledge of NHS Training Quality Improvement standards

Experience

Essential

  • Developing and delivering digital learning resources
  • Monitoring evaluation of learning provision and delivering training
  • Experience in project management methodology

Desirable

  • Experience as a trainer developing and co-ordinating training provision
  • Experience of managing resources and administration of LMS system

Skills

Essential

  • Advanced IT Skills

Other

Essential

  • Ability to travel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Norfolk & Suffolk NHS FT

County Hall, Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Norfolk & Suffolk NHS FT

County Hall, Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

IT Training Manager

Sue van Gool

sue.vangool@nsft.nhs.uk

07827976912

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year gross per annum/ pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

246-COR7354412

Job locations

Norfolk & Suffolk NHS FT

County Hall, Martineau Lane

Norwich

NR1 2DH


Supporting documents

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