Job summary
- Undertake a range of delegated clinical health duties in relation to patient care in a hospital, community or other setting, under the direct supervision of a Registered Practitioner.
- Undertake home visits and report back to Registered Practitioners after face-to-face contact with service users.
- Engages in joint working with Registered Practitioner e.g. support practitioner on assessments where a lone visit would not be appropriate.
- Support service users in participating in daily activities within the community e.g. banking, shopping.
- Undertake home visits approved and risk assessed by the Registered Practitioner subject to regular review through regular supervision.
Main duties of the job
- Care for the patient's physical, psychological, social, spiritual, cultural and recreational needs within a defined programme of healthcare.
- Observe, report and record any changes, which may indicate an alteration in the patient's wellbeing as well as any routine observations required.
- Communicate with patients, relatives and carers in a positive and respectful manner, ascertaining their needs and assisting them as appropriate, whilst ensuring that professional boundaries are observed at all times.
- Seek opportunities to undertake additional courses relevant to the service you're working in
- Participate in receiving clinical and managerial supervision.
- Undergo ICT training and utilise basic ICT skills as required by the Trust.
- Carry out basic administrative tasks as required such as photocopying, and make and receive phone calls.
- Engage proactively and positively in the change process during implementation of new ways of working or service redesign.
- Ensure good working relationships with all grades and disciplines, contributing to the effective running of the service by engaging in discussions and attending appropriate meetings.
- Induct and support new starters to the work environment.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
- Undertake a range of duties related to patient care.
- Provide support to service users within the community as outlined in the risk assessment, guided by the Registered Practitioner.
- Report any potential hazards, untoward incidents, accidents or complaints involving patients, relatives/carers or staff to the Registered Practitioner in charge.
- Maintain a good knowledge of current ward, service and trust arrangements, operational policies, clinical objectives, procedures, overall philosophy and work in accordance with these.
- Attend mandatory and non-mandatory in-service training sessions and refresher courses as required by the Trust and as identified in the Appraisal process, maintaining all mandatory training at all times.
- Ensure any expression of dissatisfaction or complaint from a patient is referred to the Registered Practitioner in charge.
- Participate in clinical audit and clinical governance activities under the direction of the Clinical Team Leader, Registered Practitioner and Assistant Practitioner.
Job description
Job responsibilities
- Undertake a range of duties related to patient care.
- Provide support to service users within the community as outlined in the risk assessment, guided by the Registered Practitioner.
- Report any potential hazards, untoward incidents, accidents or complaints involving patients, relatives/carers or staff to the Registered Practitioner in charge.
- Maintain a good knowledge of current ward, service and trust arrangements, operational policies, clinical objectives, procedures, overall philosophy and work in accordance with these.
- Attend mandatory and non-mandatory in-service training sessions and refresher courses as required by the Trust and as identified in the Appraisal process, maintaining all mandatory training at all times.
- Ensure any expression of dissatisfaction or complaint from a patient is referred to the Registered Practitioner in charge.
- Participate in clinical audit and clinical governance activities under the direction of the Clinical Team Leader, Registered Practitioner and Assistant Practitioner.
Person Specification
Qualifications
Essential
- Care Certificate - must be achieved within first 12 weeks of employment
- NVQ Level 3 in Health & Social Care or equivalent qualification OR experience
Desirable
EXPERIENCE
Essential
- Previous experience within the care sector
Desirable
- Previous experience working within a mental health setting
- Lived experience
Skills
Essential
- Ability to work without direct supervision, liaising appropriately with other practitioners in the team.
- Good level of self-awareness and interest in self-development
- Able to motivate others.
- Respectful of service users individual needs and requirements within their own environment.
Knowledge
Essential
- Awareness of professional boundaries in relation to client care.
- Understanding of issues surrounding confidentiality.
Other
Essential
- Flexibility and adaptability.
- The ability to undertake Breakaway and Personal Intervention training
- Enthusiastic and well-motivated.
- Awareness and understanding of equality and diversity issues.
- Able to travel independently.
Person Specification
Qualifications
Essential
- Care Certificate - must be achieved within first 12 weeks of employment
- NVQ Level 3 in Health & Social Care or equivalent qualification OR experience
Desirable
EXPERIENCE
Essential
- Previous experience within the care sector
Desirable
- Previous experience working within a mental health setting
- Lived experience
Skills
Essential
- Ability to work without direct supervision, liaising appropriately with other practitioners in the team.
- Good level of self-awareness and interest in self-development
- Able to motivate others.
- Respectful of service users individual needs and requirements within their own environment.
Knowledge
Essential
- Awareness of professional boundaries in relation to client care.
- Understanding of issues surrounding confidentiality.
Other
Essential
- Flexibility and adaptability.
- The ability to undertake Breakaway and Personal Intervention training
- Enthusiastic and well-motivated.
- Awareness and understanding of equality and diversity issues.
- Able to travel independently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
