Communications and Engagement Assistant
The closing date is 11 February 2026
Job summary
The post-holder will support with operational delivery and record-keeping of key communications tasks and projects. The post-holder will deliver communication and engagement actions, including weekly newsletters and supporting with engagement events for staff and stakeholders.
It is expected that type of work undertaken by the post holder will change over time, as the portfolio of work changes. This role is open to staff who are keen to start a career in communications and engagement.
Main duties of the job
The role involves supporting both external and internal communication and engagement by escorting visitors and media crews in line with policy, helping to deliver staff and stakeholder events, and producing, proofreading and editing high-quality content for publications and digital channels. Key duties include timely triaging of communication and engagement requests through the department's workflow system, identifying opportunities to explain and promote NSFT services and initiatives, and delivering communication and engagement activity that aligns with the Trust's values and strategy. The post holder is responsible for ensuring engaging, inclusive, and high-quality content is regularly produced for a range of platforms, maintaining accurate and up-to-date online information, and contributing to weekly internal newsletters. They will work closely with colleagues to meet communication requirements for projects and initiatives, foster strong working relationships across teams, and support staff-facing communication and engagement work. Additional expectations include representing the Trust professionally at all times, supporting ad-hoc projects, attending relevant meetings, travelling between locations as required, continually developing within the post, and completing other duties assigned by the line manager.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
28 January 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year gross per annum (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
246-COR7655713-A
Job locations
County Hall
Martineau Lane
Norwich
NR1 2DH
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
County Hall
Martineau Lane
Norwich
NR1 2DH
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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