Norfolk & Suffolk Foundation NHS Trust

Safety Administrator

The closing date is 18 January 2026

Job summary

A vacancy has become available in The Safety, Security and Resilience Team for a Safety Administrator. We are looking for a confident, enthusiastic and flexible candidate to support the team to provide administrative support for the organisations CCTV and lone working systems.

This is an exciting opportunity for an Administrator who has an interest in supporting the wider safety functions of the organisation and who has the passion to provide strong administration support.

Main duties of the job

To provide high quality administration to support the CCTV and lone working processes of the Trust.

Maintain confidentiality in relation to data processing and access to clinical information as appropriate.

Apply all training, knowledge and understanding in relation to information governance.

Support other areas of administration as directed by the Safety and Security Manager, Associate Director of Safety, Security and Resilience or as required by other senior members of the team.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

05 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum (pro rata).

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-COR7585355-A

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DH


Job description

Job responsibilities

Assist the Safety Support Officers with the implementation, use and monitoring of the Trusts Lone Working Devices.

Ability to provide operations and monitoring of the CCTV and Lone Working system installed across the organisation.

To use the Lone Working Database as trained and instructed to accurately update and provide information to support the localities meeting timescales and deadlines provided.

Work in partnership with the Lone Working contractor to ensure devices are working correctly and being actively used.

To support lone workers and managers with access to up to date information and compliance with lone working guidance.

To support with training and implementation of lone working system.

To use the CCTV equipment as trained and instructed to help save and provide evidence to the police where required, via various media methods.

To use the CCTV equipment as trained and instructed to help save and provide footage to clinical staff along with other incident information.

To use the CCTV equipment as trained and instructed to helpthe uploading of incidents to SharePoint (or other) allowing for other departments i.e Legal Services, Information Rights, Safer Care to allow review of CCTV from external agencies.

To use the CCTV equipment as trained and instructed to provide Redaction of CCTV imagery to allow sharing of footage in a confidential manner.

To monitor the CCTV Request inbox and respond accordingly in a timely manner and escalate via the necessary routes if required.

To demonstrate competence in the use of CCTV viewing software to access the Trust CCTV.

When required support with other administration tasks within the team appropriate to grade.

When required support with incident administration.

Any other duties as delegated within the team.

Job description

Job responsibilities

Assist the Safety Support Officers with the implementation, use and monitoring of the Trusts Lone Working Devices.

Ability to provide operations and monitoring of the CCTV and Lone Working system installed across the organisation.

To use the Lone Working Database as trained and instructed to accurately update and provide information to support the localities meeting timescales and deadlines provided.

Work in partnership with the Lone Working contractor to ensure devices are working correctly and being actively used.

To support lone workers and managers with access to up to date information and compliance with lone working guidance.

To support with training and implementation of lone working system.

To use the CCTV equipment as trained and instructed to help save and provide evidence to the police where required, via various media methods.

To use the CCTV equipment as trained and instructed to help save and provide footage to clinical staff along with other incident information.

To use the CCTV equipment as trained and instructed to helpthe uploading of incidents to SharePoint (or other) allowing for other departments i.e Legal Services, Information Rights, Safer Care to allow review of CCTV from external agencies.

To use the CCTV equipment as trained and instructed to provide Redaction of CCTV imagery to allow sharing of footage in a confidential manner.

To monitor the CCTV Request inbox and respond accordingly in a timely manner and escalate via the necessary routes if required.

To demonstrate competence in the use of CCTV viewing software to access the Trust CCTV.

When required support with other administration tasks within the team appropriate to grade.

When required support with incident administration.

Any other duties as delegated within the team.

Person Specification

Experience

Essential

  • Experience of Office & Microsoft Excel & Word.
  • Maintaining tight deadlines.
  • Office administration

Desirable

  • Working in a mental health care setting
  • Use of Local Risk Management Software Systems

Knowledge

Essential

  • Knowledge of quality checking of data

Skills

Essential

  • Communication skills (written and oral)
  • Word processing and IT Skills
  • Organisational skills
  • Able to use own initiative

Desirable

  • Minute taking

Qualifications

Essential

  • Good level of general education (Mathematics and English to GCSE Grade C) OR Level 3 NVQ Diploma in Business and Administration or equivalen
Person Specification

Experience

Essential

  • Experience of Office & Microsoft Excel & Word.
  • Maintaining tight deadlines.
  • Office administration

Desirable

  • Working in a mental health care setting
  • Use of Local Risk Management Software Systems

Knowledge

Essential

  • Knowledge of quality checking of data

Skills

Essential

  • Communication skills (written and oral)
  • Word processing and IT Skills
  • Organisational skills
  • Able to use own initiative

Desirable

  • Minute taking

Qualifications

Essential

  • Good level of general education (Mathematics and English to GCSE Grade C) OR Level 3 NVQ Diploma in Business and Administration or equivalen

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Safety and Security Manager

Gary Clarke

gary.clarke@nsft.nhs.uk

07825385790

Details

Date posted

05 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum (pro rata).

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-COR7585355-A

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DH


Supporting documents

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