Norfolk & Suffolk Foundation NHS Trust

People and Culture Administrator

The closing date is 04 January 2026

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Job summary

We are seeking aPeople and Culture Administrator (Band 3) to join our Business Partnering Team at Norfolk and Suffolk NHS Foundation Trust. This role is key to providing high-quality administrative support across our People and Culture function, ensuring smooth delivery of HR processes and excellent service to our stakeholders.

You will be the first point of contact for routine HR queries, support formal hearings and appeals, and maintain accurate records and HR systems. If you are organised, digitally confident, and passionate about supporting people-focused services, we would love to hear from you.

Main duties of the job

  • Provide general administrative support to the People and Culture Business Partnering team.
  • Organise and administer formal hearings and appeals, including note-taking and preparing information packs.
  • Act as the first point of contact for routine HR queries and triage enquiries appropriately.
  • Support the Job Evaluation process and maintain robust records.
  • Assist with FOI requests and other data-related tasks.
  • Maintain and update the HR intranet site, ensuring policies and documentation are current.
  • Manage diaries, schedule meetings, and prepare agendas and minutes.
  • Ensure accurate use of HR systems and databases for data storage, retrieval, and reporting.
  • Work collaboratively across the People and Culture directorate to enhance service delivery.
  • Uphold Trust values (Team, Accountable, Learn and Improve, Kind) in all interactions.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-COR7601217-A

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DH


Job description

Job responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed

Job description

Job responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed

Person Specification

Qualifications

Essential

  • NVQ Level 3 in relevant subject or equivalent level of knowledge gained through relevant experience

Desirable

  • Certificate in Personnel Practice

Experience

Essential

  • Undertaking a range of administrative processes
  • Organising of meetings involving multiple internal and external parties and the provision of relevant information packs using digital tools.

Knowledge

Essential

  • Maintaining administrative / secretarial systems
Person Specification

Qualifications

Essential

  • NVQ Level 3 in relevant subject or equivalent level of knowledge gained through relevant experience

Desirable

  • Certificate in Personnel Practice

Experience

Essential

  • Undertaking a range of administrative processes
  • Organising of meetings involving multiple internal and external parties and the provision of relevant information packs using digital tools.

Knowledge

Essential

  • Maintaining administrative / secretarial systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant HR Business Partner

Charlene McKenzie and Damon Williams

charlene.mckenzie@nsft.nhs.uk

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-COR7601217-A

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DH


Supporting documents

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