Norfolk & Suffolk Foundation NHS Trust

Community Team Manager

The closing date is 16 November 2025

Job summary

The Community Team Manager role is responsible for the operational management of a range of aspects of service delivery within the team and for clinical/managerial supervision of professional staff according to the trust values.

To ensure safe caring, responsive, high-quality service is provided to service users, their families and carers within the clinical environment by ensuring compliance with Statutory and Regulatory requirements and Trust Policies, pathways, standard operating procedures and protocols.

They will allocate work accordingly within the team to ensure effective and efficient use of resources to ensure service users and carers needs are met and monitor the team's contribution and performance to the overall objectives of the Trust.

The Community Team Manager will provide professional governance and leadership within their area.

They may hold a small service user caseload within the role.

Main duties of the job

Responsible for the operational management of the service delivery within the service.

Provide visible leadership

Be accessible for staff, service users, families and carers and act as a point of clinical expertise

Having oversight of training and training needs.

Delivering regular and effective supervision

Allocating new caseloads, ensuring resources are used efficiently.

Maintaining safe staffing levels, including effective recruitment.

Completing audits and completing subsequent actions.

Sharing learning in forums.

Undertake investigations as delegated.

Working as part of the MDT and contributing to MDT discussions.

Attending leadership meetings.

Managing absence and performance within the team.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working, Home or remote working, Compressed hours

Reference number

246-WSU7478167

Job locations

Lighthouse Centre, Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Job description

Job responsibilities

If you are interested in joining this exciting and motivated team, please take a look at the detailed Job Description for more information about this post. We welcome requests for further information. Please dont hesitate to call us to discuss anything about the team or the roles.

Job description

Job responsibilities

If you are interested in joining this exciting and motivated team, please take a look at the detailed Job Description for more information about this post. We welcome requests for further information. Please dont hesitate to call us to discuss anything about the team or the roles.

Person Specification

Qualifications

Essential

  • Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered

Desirable

  • Higher degree or post grad certificate on area of clinical/therapeutic practice.
  • Post basic teaching qualification
  • ILM certificate in management or equivalent

Experience

Essential

  • Able to demonstrate experience at a senior clinical level including staff management/supervision experience.
  • Evidence of providing leadership in a Mental Health care environment including service development.
  • Experience with risk assessment and ongoing management.
  • Mentoring Experience

Knowledge

Essential

  • Knowledge of medication and the monitoring of its effects.
  • Build on / develop further knowledge of psychosocial interventions

Other

Essential

  • Able to travel independently
Person Specification

Qualifications

Essential

  • Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered

Desirable

  • Higher degree or post grad certificate on area of clinical/therapeutic practice.
  • Post basic teaching qualification
  • ILM certificate in management or equivalent

Experience

Essential

  • Able to demonstrate experience at a senior clinical level including staff management/supervision experience.
  • Evidence of providing leadership in a Mental Health care environment including service development.
  • Experience with risk assessment and ongoing management.
  • Mentoring Experience

Knowledge

Essential

  • Knowledge of medication and the monitoring of its effects.
  • Build on / develop further knowledge of psychosocial interventions

Other

Essential

  • Able to travel independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Lighthouse Centre, Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Lighthouse Centre, Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Team Manager

Connie Smith

connie.smith@nsft.nhs.uk

01603978455

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working, Home or remote working, Compressed hours

Reference number

246-WSU7478167

Job locations

Lighthouse Centre, Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Supporting documents

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