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Norfolk & Suffolk Foundation NHS Trust

Senior Clinical Team Administrator

The closing date is 16 November 2025

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Job summary

We are looking for a Senior Clinical Team administrator to join the Secure Services Central Administration Team Cedar House, St Clements Hospital Site, Ipswich . The team forms part of Secure Services, offering inpatient and community based care for our service user group.

The successful candidate will work with the Suffolk Community Team providing ongoing day-to-day administrative processes to the clinicians and Consultants, and also provide supervision to the Clinical Team Administrator. They will work alongside other administrators within the Secure Service and assist the team to continually refine and improve the service offered.

Main duties of the job

The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge of healthcare/ the NHS.

The post holder will manage the workload of the Suffolk Secure Services Community Administration team, including minute taking, typing up reports, liaising with other agencies and dealing with telephone and email enquiries and other day to day administrative processes that support the service.

The post holder will have line management responsibilities for the current Community Team Clinical Administrator, and the post holder will work under the supervision of the Administration Manager.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year gross per annum pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

246-GYW7473312

Job locations

Cedar House, St Clements Hospital Site

Ribbans Park Road

Ipswich

IP3 8XL


Job description

Job responsibilities

Key duties include

  • Booking appointments/Diary management
  • Minute taking
  • Typing assessment reports
  • Management and delegation of administrative tasks for the team
  • Data collation and analysis
  • Line management supervision.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description

Job responsibilities

Key duties include

  • Booking appointments/Diary management
  • Minute taking
  • Typing assessment reports
  • Management and delegation of administrative tasks for the team
  • Data collation and analysis
  • Line management supervision.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Other

Essential

  • Able to travel independently

Knowledge

Essential

  • Maintaining administrative / secretarial systems

Desirable

  • Knowledge of NHS policy / procedures.

Qualifications

Essential

  • NVQ 3 Business Administration or equivalent or willing to work towards.
  • NVQ 2 Customer Services or working towards

Desirable

  • Knowledge of Trust electronic record system

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
  • Supervision of staff.
Person Specification

Other

Essential

  • Able to travel independently

Knowledge

Essential

  • Maintaining administrative / secretarial systems

Desirable

  • Knowledge of NHS policy / procedures.

Qualifications

Essential

  • NVQ 3 Business Administration or equivalent or willing to work towards.
  • NVQ 2 Customer Services or working towards

Desirable

  • Knowledge of Trust electronic record system

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
  • Supervision of staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Cedar House, St Clements Hospital Site

Ribbans Park Road

Ipswich

IP3 8XL


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Cedar House, St Clements Hospital Site

Ribbans Park Road

Ipswich

IP3 8XL


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Secure and Forensic Services Admin Manager

Tracey Jenner

tracey.jenner@nsft.nhs.uk

07584442556

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year gross per annum pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

246-GYW7473312

Job locations

Cedar House, St Clements Hospital Site

Ribbans Park Road

Ipswich

IP3 8XL


Supporting documents

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