Norfolk & Suffolk Foundation NHS Trust

Peer Mentor

The closing date is 31 August 2025

Job summary

The Suffolk Wellbeing Service is part of the national accredited IAPT initiative. The aim of this is to increase mental health access to those living in Suffolk aged 16 and above who are experiencing mild to moderate levels of anxiety and depression. The service works in conjunction with Norfolk and Suffolk NHS Foundation Trust (NSFT) by providing low and high intensity mental health care to the local population.

Suffolk Wellbeing are pleased to be able to offer an exciting opportunity for an enthusiastic and motivated individual to join our team as a Peer Mentor Band 3 working alongside our Therapists as part of our service user's recovery journey.

Main duties of the job

The posts will be based in either Ipswich or Bury St Edmunds, but travel will be required as part of the role to work across Suffolk This is a full-time post. Working hours are between 8am and 8pm and could involve some weekend work

The Peer Mentor will provide formalised peer mentoring to service users in order for them to regain control over their lives and enable their own unique recovery journey. They will act as a role model to peers, carers, staff and others from a 'lived experience' perspective.

Peer Mentors will show empathy, share experiences, inspire hope and promote recovery, with the aim of assisting service users on both a 1:1 and group basis, to gain and maintain maximum levels of independence in the community.

The Peer Mentor will be a Champion and act as an ambassador of recovery within a service setting and for the Trust with external agencies and partner organisations.

We welcome applicants that speak more than one language.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Benefits included with this role are:-

  • NHS pension
  • A comprehensive in house & external training programmes
  • Career progression
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff physio service
  • Gym membership
  • NHS discounts and many more

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

246-WSN7402608

Job locations

Hospital Road Bury St Edmunds

Bury St Edmunds

IP33 3NR


Job description

Job responsibilities

To find out more about the job role click the job description, then click APPLY to start your candidate experience today!

Interviews will be held in person at our Bury St Edmunds office. Date TBC 3 working days notice will be given.

Job description

Job responsibilities

To find out more about the job role click the job description, then click APPLY to start your candidate experience today!

Interviews will be held in person at our Bury St Edmunds office. Date TBC 3 working days notice will be given.

Person Specification

Qualifications

Essential

  • PSW training course or Commitment to completing the NSFT PSW course or an equivalent PSW training programme.
  • Care Certificate must be achieved within first 12 weeks of employment

Desirable

  • Level 3 Diploma in Health & Social Care or equivalent qualification/ experience.
  • Other relevant training/course

Experience

Essential

  • Personal lived experience of mental health difficulties and personal recovery
  • Carer (indirect) lived experience supporting someone through their recovery

Desirable

  • Experience of receiving care under Secondary Mental Health Services
  • Co-facilitating groups
Person Specification

Qualifications

Essential

  • PSW training course or Commitment to completing the NSFT PSW course or an equivalent PSW training programme.
  • Care Certificate must be achieved within first 12 weeks of employment

Desirable

  • Level 3 Diploma in Health & Social Care or equivalent qualification/ experience.
  • Other relevant training/course

Experience

Essential

  • Personal lived experience of mental health difficulties and personal recovery
  • Carer (indirect) lived experience supporting someone through their recovery

Desirable

  • Experience of receiving care under Secondary Mental Health Services
  • Co-facilitating groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Hospital Road Bury St Edmunds

Bury St Edmunds

IP33 3NR


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Hospital Road Bury St Edmunds

Bury St Edmunds

IP33 3NR


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Team Manager

Sharon Lee

sharon.lee@nsft.nhs.uk

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

246-WSN7402608

Job locations

Hospital Road Bury St Edmunds

Bury St Edmunds

IP33 3NR


Supporting documents

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