Norfolk & Suffolk Foundation NHS Trust

Senior Clinical Team Administrator

The closing date is 18 August 2025

Job summary

We are seeking a Senior Clinical Team Administrator to support the East Suffolk Locality Governance Manager role for a 6 month fixed term, opportunity. The post holder will undertake data reporting, populating reports, following up actions following incidents, audits and service developments for both inpatient and community services. Liaising with the individual services, Community Matrons and Operational Managers to ensure compliance with patient safety responsibilities. This is a great opportunity to develop your knowledge and understanding in quality and governance, ensuring patient safety is at the heart of everything we do.

Main duties of the job

The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge or interest in clinical governance,, healthcare and the NHS.

Provide accurate, prompt and efficient administrative support to the multidisciplinary teams which may include presentations / spreadsheets including complex and confidential reports.

Contribute to effective communication by liaising with internal and external parties and agencies as required.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

12 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Gross per annum (pro rata)

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

246-ESU7344477

Job locations

Mariner House

Handford Road

Ipswich, Suffolk

IP1 2GA


Job description

Job responsibilities

Key duties include.

Provide secretarial / administrative support to the team in order that they can provide an efficient service to all customers.

Participate in ongoing audits and service development

Respond to the needs of the service to ensure that the requirements of the Trust can be met.

Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times

Be able to use a range of ICT including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.

Job description

Job responsibilities

Key duties include.

Provide secretarial / administrative support to the team in order that they can provide an efficient service to all customers.

Participate in ongoing audits and service development

Respond to the needs of the service to ensure that the requirements of the Trust can be met.

Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times

Be able to use a range of ICT including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.

Person Specification

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent.
  • Maintaining administrative / secretarial systems

Desirable

  • Knowledge of NHS policy / procedures.

Qualifications

Essential

  • NVQ 3 Business Administration or equivalent or willing to work towards.
  • NVQ 2 Customer Services or working towards

Desirable

  • Knowledge of Trust electronic record system

Experience

Essential

  • Working on own initiative without supervision.
  • Ability to work with senior members of staff across a large organisation.
Person Specification

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent.
  • Maintaining administrative / secretarial systems

Desirable

  • Knowledge of NHS policy / procedures.

Qualifications

Essential

  • NVQ 3 Business Administration or equivalent or willing to work towards.
  • NVQ 2 Customer Services or working towards

Desirable

  • Knowledge of Trust electronic record system

Experience

Essential

  • Working on own initiative without supervision.
  • Ability to work with senior members of staff across a large organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Mariner House

Handford Road

Ipswich, Suffolk

IP1 2GA


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Mariner House

Handford Road

Ipswich, Suffolk

IP1 2GA


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Associate Director of Nursing

Fiona Whitfield

fiona.whitfield@nsft.nhs.uk

07387549228

Details

Date posted

12 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Gross per annum (pro rata)

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

246-ESU7344477

Job locations

Mariner House

Handford Road

Ipswich, Suffolk

IP1 2GA


Supporting documents

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