Job summary
As the Team Administrator, you will provide administrative, typing and data support to the Team as directed by the Clinical Team Leader of the ADHD Service, Clinical staff and Senior Admin staff.
Main duties of the job
Main responsibilities
- Phoning Service Users on the wait list to book in their initial, review or follow up appointment.
- Receiving calls from Service Users on the wait list requesting position on wait list, asking for advice regarding referral, some patients in distress due to wait times and then passing this onto duty clinician. Service users actively working with the team however requesting a call from clinician.
- Supporting in completing outcome letters.
- Support in booking/rearranging patient appointments for clinicians in the team.
- Sorting and distribution of incoming and outgoing mail.
- To receive and process information from the teams including typing, photocopying and faxing documents.
- Support with distribution of letters to professionals referring individuals into our service.
- Attending meetings as required and appropriate to the role.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Experience
Essential
- Use of ICT applications / packages
- Experience of working in a busy office area
- Dealing efficiently and politely with both internal and external customers
- Data entry or similar role
Desirable
- Experience of working in the NHS
Qualifications
Essential
- RSA II / Word pro-cessing or equivalent
- NVQ 2 Customer Ser-vices or equivalent
Skills
Essential
- Ability to work under pressure
- Ability to manage and prioritise a variety of tasks
Desirable
- Keyboard/ Typing qualification
Knowledge & Other
Essential
- Able to prioritise own workload.
Desirable
- Experience of using NHS electronic records
Person Specification
Experience
Essential
- Use of ICT applications / packages
- Experience of working in a busy office area
- Dealing efficiently and politely with both internal and external customers
- Data entry or similar role
Desirable
- Experience of working in the NHS
Qualifications
Essential
- RSA II / Word pro-cessing or equivalent
- NVQ 2 Customer Ser-vices or equivalent
Skills
Essential
- Ability to work under pressure
- Ability to manage and prioritise a variety of tasks
Desirable
- Keyboard/ Typing qualification
Knowledge & Other
Essential
- Able to prioritise own workload.
Desirable
- Experience of using NHS electronic records
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
