Deputy Peer Support Lead

Norfolk & Suffolk Foundation NHS Trust

The closing date is 28 April 2025

Job summary

We have an exciting opportunity for an experienced peer support worker to join our senior peer support lead team as a deputy peer support lead. This post is for 6 month fixed term, an ideal opportunity to gain experience supporting our existing peer support leads in the on-gong development of our peer support worker staffing group. You will have an opportunity to develop staff training workshops, deliver supervision, both individually and in peer groups, deliver PSW training course as well as supporting the recruitment processes and contribute to the development of PSWs.

if you have a minimum of 2 years experience of working as a PSW and have experience of providing supervision for staff and delivering and developing training, please consider applying for this exciting new role. If you are passionate and committed to supporting the development of PSWs, we would love to hear from you.

Main duties of the job

They will support the Peer Support Lead in the introduction of new peer support worker roles within the organisation.

They will support the delivery of the PSW Training Programme.

They will support clinical teams with development of new peer support roles, the selection and interview process and work with PSWs and teams to embed the peer support role.

They will provide individual and group supervision to peer support workers.

They will support the development of materials educating people about what the PSW role is within NSFT and be responsible for responding to enquiries about the peer support role and becoming a peer support worker.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year gross per annum (pro rata).

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

246-COR7051797

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DH


Job description

Job responsibilities

Leadership

  • To support the delivery of the PSW Training Programme. This includes:

- Co-delivering training sessions

- Providing support, coaching and supervision to PSWs on the programme

- Supporting student development and wellbeing during the training course. Providing additional support for students during and outside of the training course.

- Supporting the review and assessment process for written assignments/portfolios and giving support and feedback.

  • To role-model personal responsibility, self-awareness, self-belief, advocacy, hopefulness, and wellness planning.
  • To provide individual and group supervision to Peer Support Workers across the Trust within a coaching model.
  • To promote the recovery framework and peer support working agenda, disseminating information, and encouraging the development of local activities and initiatives.

Communication

  • To establish links with the Trust Recovery College; and as appropriate, deliver courses within the college alongside peer support workers.
  • To respond to enquiries about the peer support role within NSFT and how to become a PSW.
  • To be an ambassador for peer support and to challenge inequalities experienced by mental health service users and carers and to address existing discrimination whilst ensuring a process of learning for the organisation.
  • Be able to communicate with people in a form and manner which is consistent with their level of understanding, culture, background and preferred way communicating.
  • Be proactive in seeking out different styles and methods of communicating.
  • Be able to produce accurate and complete records consistent with current legislation, policies and procedures.
  • Always protect and maintain the confidential nature of the work, both in written and verbal form.
  • To act as a role model to all staff and always act in a manner to uphold public confidence
  • Champion the role of the Peer Worker, and recovery principles across the Trust and wider community and share best practice.
  • To assist the Peer Support Lead where required in representing peer support work at all management levels within the trust and partner agencies

Service Development

To assist the Peer Support Lead to work with Clinical and Service Managers to embed the peer worker roles within clinical Services.

To work with teams to establish PSW roles in all clinical areas and provide expertise around how to maintain and sustain these positions.

To support with the recruitment process of peer support workers and provide expertise, knowledge, and experience to aid this process.

Job description

Job responsibilities

Leadership

  • To support the delivery of the PSW Training Programme. This includes:

- Co-delivering training sessions

- Providing support, coaching and supervision to PSWs on the programme

- Supporting student development and wellbeing during the training course. Providing additional support for students during and outside of the training course.

- Supporting the review and assessment process for written assignments/portfolios and giving support and feedback.

  • To role-model personal responsibility, self-awareness, self-belief, advocacy, hopefulness, and wellness planning.
  • To provide individual and group supervision to Peer Support Workers across the Trust within a coaching model.
  • To promote the recovery framework and peer support working agenda, disseminating information, and encouraging the development of local activities and initiatives.

Communication

  • To establish links with the Trust Recovery College; and as appropriate, deliver courses within the college alongside peer support workers.
  • To respond to enquiries about the peer support role within NSFT and how to become a PSW.
  • To be an ambassador for peer support and to challenge inequalities experienced by mental health service users and carers and to address existing discrimination whilst ensuring a process of learning for the organisation.
  • Be able to communicate with people in a form and manner which is consistent with their level of understanding, culture, background and preferred way communicating.
  • Be proactive in seeking out different styles and methods of communicating.
  • Be able to produce accurate and complete records consistent with current legislation, policies and procedures.
  • Always protect and maintain the confidential nature of the work, both in written and verbal form.
  • To act as a role model to all staff and always act in a manner to uphold public confidence
  • Champion the role of the Peer Worker, and recovery principles across the Trust and wider community and share best practice.
  • To assist the Peer Support Lead where required in representing peer support work at all management levels within the trust and partner agencies

Service Development

To assist the Peer Support Lead to work with Clinical and Service Managers to embed the peer worker roles within clinical Services.

To work with teams to establish PSW roles in all clinical areas and provide expertise around how to maintain and sustain these positions.

To support with the recruitment process of peer support workers and provide expertise, knowledge, and experience to aid this process.

Person Specification

Qualifications

Essential

  • Foundation degree or equivalent level of experience.
  • Care Certificate

Knowledge

Essential

  • A thorough understanding of the peer support worker role in a variety of different settings and services.
  • Evidence of experience in managing difficult situations and reaching successful and workable solutions.

Experience

Essential

  • Lived Experience of Mental Health difficulties, recovery and wellness planning.
  • Experience of working as a peer support worker.
  • Experience of delivering training courses including assessments.

Desirable

  • Experience of working within NHS mental health services.
  • Providing mentoring and coaching to staff and other colleagues.
Person Specification

Qualifications

Essential

  • Foundation degree or equivalent level of experience.
  • Care Certificate

Knowledge

Essential

  • A thorough understanding of the peer support worker role in a variety of different settings and services.
  • Evidence of experience in managing difficult situations and reaching successful and workable solutions.

Experience

Essential

  • Lived Experience of Mental Health difficulties, recovery and wellness planning.
  • Experience of working as a peer support worker.
  • Experience of delivering training courses including assessments.

Desirable

  • Experience of working within NHS mental health services.
  • Providing mentoring and coaching to staff and other colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


For questions about the job, contact:

Professional Lead for Recovery

Justine Brown

justine.brown@nsft.nhs.uk

07876476754

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year gross per annum (pro rata).

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

246-COR7051797

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DH


Supporting documents

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