Inpatient Programme Administrator

Norfolk & Suffolk Foundation NHS Trust

Information:

This job is now closed

Job summary

The Inpatient Quality Transformation Programme is a national NHS priority and will focus on localising and realigning inpatient services and improving the culture of care across all mental health, learning disability and autism inpatient services for adults and older adults.

We are looking for an administrator to join the Clinical Transformation Team to work with the Lived Experience Lead for the Inpatient Programme.

The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge of healthcare/ the NHS.

The post holder will help manage the workload for the Inpatient Transformation programme, providing the administration for the Lived Experience Advisory Group meetings, organisation and booking of autism training and other day to day administrative processes that support the service.

The post holder will work under the supervision of the Lived Experience Lead.

Main duties of the job

The successful candidate will support the programme by providing inpatient project administrative processes including managing queries to the inpatient transformation email box, administrative support to all aspects of the Norfolk & Waveney autism project, the organisation of two Lived Experience Advisory Groups including producing meeting papers, minutes and supporting the organisation and booking of autism training together with other day to day tasks to support the Transformation Programme Manager and Lived Experience Lead.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Date posted

19 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum/pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

246-COR6982828

Job locations

Norfolk & Suffolk NHS Foundation Trust

County Hall, Martineau Lane

Norwich

NR1 2UA


Job description

Job responsibilities

Key duties include:

  • Management of queries coming into the Team inbox
  • All administrative support for the Lived Experience Advisory Group meetings including pre meeting preparation, papers for the meeting, minutes and organising expenses
  • Organising and booking delegates for Tier 3 Autism training
  • Supporting with Project highlight reports and organisation of workstreams for the programme

Please see attached Job Description for the full role and responsibilities

Job description

Job responsibilities

Key duties include:

  • Management of queries coming into the Team inbox
  • All administrative support for the Lived Experience Advisory Group meetings including pre meeting preparation, papers for the meeting, minutes and organising expenses
  • Organising and booking delegates for Tier 3 Autism training
  • Supporting with Project highlight reports and organisation of workstreams for the programme

Please see attached Job Description for the full role and responsibilities

Person Specification

Qualifications

Essential

  • RSA Level III/ NVQ Level 3 in Business and Administration or equivalent experience

Knowledge

Essential

  • Knowledge of project management

Desirable

  • Knowledge of NHS policies and procedures relating to governance
  • Project terminology

Skills

Essential

  • Minute-taking
  • Organising all aspects of large scale meetings or events

Desirable

  • NHS experience
Person Specification

Qualifications

Essential

  • RSA Level III/ NVQ Level 3 in Business and Administration or equivalent experience

Knowledge

Essential

  • Knowledge of project management

Desirable

  • Knowledge of NHS policies and procedures relating to governance
  • Project terminology

Skills

Essential

  • Minute-taking
  • Organising all aspects of large scale meetings or events

Desirable

  • NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Norfolk & Suffolk NHS Foundation Trust

County Hall, Martineau Lane

Norwich

NR1 2UA


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Norfolk & Suffolk NHS Foundation Trust

County Hall, Martineau Lane

Norwich

NR1 2UA


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

For questions about the job, contact:

Programme Manager

Lorraine Parr

lorraine.parr@nsft.nhs.uk

Date posted

19 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum/pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

246-COR6982828

Job locations

Norfolk & Suffolk NHS Foundation Trust

County Hall, Martineau Lane

Norwich

NR1 2UA


Supporting documents

Privacy notice

Norfolk & Suffolk Foundation NHS Trust's privacy notice (opens in a new tab)