Norfolk & Suffolk Foundation NHS Trust

Communications and Engagement Manager

Information:

This job is now closed

Job summary

Norfolk and Suffolk NHS Foundation Trust is on a journey of improvement with a clear vision - we want to become safer, kinder and better for our service users, families, carers and our staff.

Communications and engagement is a vital part of this important journey. We want to make sure that our service users, families, carers, stakeholders and partner organisations know what we are doing, why we are doing things and the outcome - how we are improving outcomes and experiences.

We are looking for someone who has experience of working with a range of stakeholders and the media. The successful candidate will feel confident in developing and delivering engaging campaigns as the Trust delivers against its strategic objectives.

You would be responsible for continuously seeking to improve the channels through which we engage our audiences. As well as being able to write clearly and accurately, you will have the skills to film, produce and edit videos.

You will have at least five years' experience or training in communications up to degree level. Norfolk and Suffolk Foundation Trust has bases in Norwich and Ipswich, and successful candidates will be able to travel across the two counties.

For further information about this new post, please email emily.arbon@nsft.nhs.uk (Emily Arbon, Deputy Director of Communications and Engagement)

View the job description for further details about this exciting opportunity.

Main duties of the job

Communications and engagement is a vital part of this important journey. We want to make sure that our service users, families, carers, stakeholders and partner organisations know what we are doing, why we are doing things and the outcome - how we are improvingoutcomes and experiences.

Working in our communications and engagement team is undoubtably a rewarding and fulfilling experience. It's a team where people support each other for who they are and the unique and valuable contributions they bring to the team.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

06 March 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-COR7053755

Job locations

County Hall

Martineau Lane

Norwich

NR1 2BF


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Knowledge

Essential

  • Relevant degree level or equivalent plus training and/or experience in communications field

Desirable

  • Knowledge of stakeholder communications and engagement

Skills

Essential

  • Exceptional written communication skills in a variety of formats for a variety of audiences

Desirable

  • Good working knowledge of the latest staff communications and engagement tools, including digital, social media, marketing techniques, and use of video

Qualifications

Essential

  • Degree in Communications, Journalism or PR or equivalent plus training and/or experience in communications field to master's degree level

Desirable

  • Relevant postgraduate qualification or proven level ability
Person Specification

Knowledge

Essential

  • Relevant degree level or equivalent plus training and/or experience in communications field

Desirable

  • Knowledge of stakeholder communications and engagement

Skills

Essential

  • Exceptional written communication skills in a variety of formats for a variety of audiences

Desirable

  • Good working knowledge of the latest staff communications and engagement tools, including digital, social media, marketing techniques, and use of video

Qualifications

Essential

  • Degree in Communications, Journalism or PR or equivalent plus training and/or experience in communications field to master's degree level

Desirable

  • Relevant postgraduate qualification or proven level ability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2BF


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2BF


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Director of Communications

Emily Arbon

emily.arbon@nsft.nhs.uk

Details

Date posted

06 March 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-COR7053755

Job locations

County Hall

Martineau Lane

Norwich

NR1 2BF


Supporting documents

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