Employee Relations Administrator

Norfolk & Suffolk Foundation NHS Trust

The closing date is 21 January 2025

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Job summary

Join our Employee Relations team at a great time of change!

Make a significant and positive improvement to our administrative processes by bringing your expert digital and administrative experience to update our ways of working. Help us to benefit from new apps and technology to work smarter and more efficiently. Improve the professional presentation of data, policies and information on the HR intranet.

A great opportunity to be at the heart of an exciting and challenging HR team.

Main duties of the job

Organising and administering formal hearings and appeals including notetaking virtually or in person in Norfolk and Suffolk. Timely provision of information packs to support hearings using digital skills to maximise efficiency and professional presentation.

To provide administrative support for the Job Evaluation process as well as becoming a trained Job Evaluator.

Support the ER team's response to FOI requests and other ad hoc data requests. Support the Head or Employee Relations with the provision of monthly reports on ER case work using digital skills to enhance data gathering and presentation.To be responsible for ensuring the Human Resources intranet site is maintained in a user-friendly format and that it is kept updated. Contribute to the ongoing improvement of this site as the 'go to' destination for HR guidance.

Assist with the updating of policies, ensuring consistent formatting, accuracy, and language.

Employ tact and discretion when researching and responding to enquiries. Deal with correspondence and communication, prioritising, co-ordinating and liaising with the team.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-COR6827272

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DL


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Qualifications

Essential

  • NVQ 2 Customer Services NVQ 3 Business Administration or equivalent

Desirable

  • CIPD Foundation Certificate (Regulated Qualifications Framework (RQF) Level 3)

Experience

Essential

  • Equivalent administrative experience at advanced level
  • Organising of meetings involving multiple internal and external parties and the provision of relevant information packs using digital tools.

Skills

Essential

  • Digital skills including experience of working with Microsoft Office including Outlook and Teams

Knowledge

Desirable

  • HR policies/processes
Person Specification

Qualifications

Essential

  • NVQ 2 Customer Services NVQ 3 Business Administration or equivalent

Desirable

  • CIPD Foundation Certificate (Regulated Qualifications Framework (RQF) Level 3)

Experience

Essential

  • Equivalent administrative experience at advanced level
  • Organising of meetings involving multiple internal and external parties and the provision of relevant information packs using digital tools.

Skills

Essential

  • Digital skills including experience of working with Microsoft Office including Outlook and Teams

Knowledge

Desirable

  • HR policies/processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DL


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DL


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

For questions about the job, contact:

Head of Employee Relations

Sallie Rice

sallie.rice@nsft.nhs.uk

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-COR6827272

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DL


Supporting documents

Privacy notice

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