Norfolk & Suffolk Foundation NHS Trust

Service Manager

Information:

This job is now closed

Job summary

Service Manager - Eating Disorders Norfolk and Waveney

An exciting opportunity has arisen to work in the Eating Disorders Service across Norfolk and Waveney to learn new skills and gain experience. We are looking for a dynamic leader to operationally manage the team which comprises medical and psychology teams, mental health practitioners, and support workers.

You will be responsible for ensuring the smooth and efficient running of the service with a focus on patient quality, staff wellbeing and performance improvements. The role will be based from either Norwich, Great Yarmouth or Kings Lynn with some travel between sites. Flexible working will be considered.

You will also be responsible for building upon the good practice in the service, continuing with the development of our ARFID pathway, our day treatment centre The Lighthouse and supporting us to reach accreditation.

You will be well supported by Clinical Team Managers, MDT and the wider Care Group leadership team in working towards the aims set out in the Care Group's Quality Strategy.

Main duties of the job

Main duties of the job

  • To fully support the Service Director and other Service Managers with the strategic and operational planning and delivery of care within Specialist Services .
  • To be responsible for ensuring the effective management of the day-to-day operational / clinical issues arising within the Eating Disorders Service Line
  • To actively monitor performance, quality, safety and service development within their service areas, in line with locality and Trust-wide policies and protocols.
  • To continuously improve performance with key performance indicators and ensure that their team(s) are providing a responsive, high quality service to clients, their families and carers and meeting commissioner and stakeholder expectations
  • To model behaviours that put patient care at the heart of service delivery .

About us

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing and older people's services across Norfolk and Suffolk. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide.

Benefits included with this role are:-

We can offer you the full range of NHS benefits and in addition:

  • Flexible working hours
  • Up to 307 hours holiday entitlement (subject to length of service)
  • FREE physio service
  • FREE Yoga and Pilates
  • Cycle scheme tax-free bikes and accessories
  • Support with revalidation
  • Post graduate training opportunities
  • We will pay for your initial DBS check (excluding the annual update service charge of £13)

Details

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year gross per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

246-CFYPN6362931

Job locations

The Lighthouse Centre

Hellesdon Hospital

Norwich

NR6 5BE


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Experience

Essential

  • Significant experience working within and Managing clinical services
  • Significant experience of clinical performance management

Desirable

  • Extensive experience of managing services at a senior level
  • Working in mental health

Qualificaions

Essential

  • Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
  • Recognised post graduate management qualification or equivalent experience.
  • Masters level education or demonstrable equivalent experience

Desirable

  • Experience of managing health and social care integrated services.

Other

Essential

  • Ability to travel independently
  • Positive attitude to change. Able to work effectively and collaboratively as part of a team
Person Specification

Experience

Essential

  • Significant experience working within and Managing clinical services
  • Significant experience of clinical performance management

Desirable

  • Extensive experience of managing services at a senior level
  • Working in mental health

Qualificaions

Essential

  • Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
  • Recognised post graduate management qualification or equivalent experience.
  • Masters level education or demonstrable equivalent experience

Desirable

  • Experience of managing health and social care integrated services.

Other

Essential

  • Ability to travel independently
  • Positive attitude to change. Able to work effectively and collaboratively as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

The Lighthouse Centre

Hellesdon Hospital

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

The Lighthouse Centre

Hellesdon Hospital

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Interim Service Director

Danielle Cooper

danielle.cooper@nsft.nhs.uk

07774760035

Details

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year gross per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

246-CFYPN6362931

Job locations

The Lighthouse Centre

Hellesdon Hospital

Norwich

NR6 5BE


Supporting documents

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